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Staples
- Industrial Equipment Supplier
- Salem, NH
About this business
Location details
176 S Broadway, Market Basket Ctr, Salem, NH, 03079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
cancelled order, charged me twice. will not release funds. is this not theft? why do large business get to do things such as holding customers money for many days AFTER THE COMPANY CANCELLED but if a consumer was to take staples money wouldnt there be a lawsuit? large business=theft because there is nobody to enforce or stop them. why am i not being paid interest on my money that they are holding and not releasing to me?
Business response:
We apologize for the negative experience encountered when ordering online at Staples.com. We have not located any charges that should still be pending on your account. We hope that this experience will not deter you from shopping at Staples in the future.
cancelled order, charged me twice. will not release funds. is this not theft? why do large business get to do things such as holding customers money for many days AFTER THE COMPANY CANCELLED but if a consumer was to take staples money wouldnt there be a lawsuit? large business=theft because there is nobody to enforce or stop them. why am i not being paid interest on my money that they are holding and not releasing to me?
Business response:
We apologize for the negative experience encountered when ordering online at Staples.com. We have not located any charges that should still be pending on your account. We hope that this experience will not deter you from shopping at Staples in the future.
Do not purchase the Staples SPL-240 Calculator. The buttons stick & have to be pounded to work. I didn't use it until 2 months after I purchased *************************** said it was too late to return it or exchange it.
Business response:
Staples is truly sorry that you encountered this issue. A Customer relations specialist will be contacting you shortly to try to resolve.
Do not purchase the Staples SPL-240 Calculator. The buttons stick & have to be pounded to work. I didn't use it until 2 months after I purchased *************************** said it was too late to return it or exchange it.
Business response:
Staples is truly sorry that you encountered this issue. A Customer relations specialist will be contacting you shortly to try to resolve.
They set a delivery time and when you call to see what's going on, they tell you it's not them it's the delivery and installation people. Can you call them and see what's going on? No. Can you give me their number so I can call them? No. Ok you took my money. You have $2000 dollars of my money for office furniture yet it's not your problem? Yes Staples it is your problem!
Business response:
Staples is Truly sorry to hear you are having difficulty with a purchase and delivery. One of our Customer Relations Team members will be reaching out to you shortly.
They set a delivery time and when you call to see what's going on, they tell you it's not them it's the delivery and installation people. Can you call them and see what's going on? No. Can you give me their number so I can call them? No. Ok you took my money. You have $2000 dollars of my money for office furniture yet it's not your problem? Yes Staples it is your problem!
Business response:
Staples is Truly sorry to hear you are having difficulty with a purchase and delivery. One of our Customer Relations Team members will be reaching out to you shortly.
There should be a blank star rating because the Staples, Inc. woodside, ** staff is racist. While I spoke in a clear and professional tone to a Staples team member, and my face mask remained on, an associate interrupted and accused me stating: "you don't have to be rude."I apologized by stating: "while I can be sensitive at times, I never raised my voice and since we miscommunicated I had to repeat myself three times." She again insisted to her colleague "she was being rude right?" Additionally she (the racist) explained tha... read more
Business response:
Staples is Truly Sorry to hear this happened. I assure you that we will be speaking with the associates involved to ensure the service our customers receive is great from start to finish. Staples has always put **************** for Everyone as Top priority. To hear this has happened is very disappointing and certainly, be addressed.
There should be a blank star rating because the Staples, Inc. woodside, ** staff is racist. While I spoke in a clear and professional tone to a Staples team member, and my face mask remained on, an associate interrupted and accused me stating: "you don't have to be rude."I apologized by stating: "while I can be sensitive at times, I never raised my voice and since we miscommunicated I had to repeat myself three times." She again insisted to her colleague "she was being rude right?" Additionally she (the racist) explained tha... read more
Business response:
Staples is Truly Sorry to hear this happened. I assure you that we will be speaking with the associates involved to ensure the service our customers receive is great from start to finish. Staples has always put **************** for Everyone as Top priority. To hear this has happened is very disappointing and certainly, be addressed.
Went to a Staples store to use my staples gift card and was told by the cashier that they had trouble reading the gift card. I have previously used the card multiple times, my guess is that the magnetic strip has worn away such that it is unreadable. Called **************** in order to have them reissue a new one. After they confirmed that there is still balance, I was told that they have to first investigate to see if it is an issue with the system and someone would call me back 24 hours later. If I wanted to use it in the ... read more
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
Frequently asked questions about Staples
How is Staples rated?
Staples has a 2.6 star rating with 390 reviews.
When is Staples open?
Staples is closed now. It will open at 8:00 a.m.
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