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Staples
- Industrial Equipment Supplier
- Salem, NH
About this business
So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.
Location details
176 S Broadway, Market Basket Ctr, Salem, NH, 03079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
cancelled order, charged me twice. will not release funds. is this not theft? why do large business get to do things such as holding customers money for many days AFTER THE COMPANY CANCELLED but if a consumer was to take staples money wouldnt there be a lawsuit? large business=theft because there is nobody to enforce or stop them. why am i not being paid interest on my money that they are holding and not releasing to me?
Business response:
We apologize for the negative experience encountered when ordering online at Staples.com. We have not located any charges that should still be pending on your account. We hope that this experience will not deter you from shopping at Staples in the future.
Do not purchase the Staples SPL-240 Calculator. The buttons stick & have to be pounded to work. I didn't use it until 2 months after I purchased *************************** said it was too late to return it or exchange it.
Business response:
Staples is truly sorry that you encountered this issue. A Customer relations specialist will be contacting you shortly to try to resolve.
They set a delivery time and when you call to see what's going on, they tell you it's not them it's the delivery and installation people. Can you call them and see what's going on? No. Can you give me their number so I can call them? No. Ok you took my money. You have $2000 dollars of my money for office furniture yet it's not your problem? Yes Staples it is your problem!
Business response:
Staples is Truly sorry to hear you are having difficulty with a purchase and delivery. One of our Customer Relations Team members will be reaching out to you shortly.
There should be a blank star rating because the Staples, Inc. woodside, ** staff is racist. While I spoke in a clear and professional tone to a Staples team member, and my face mask remained on, an associate interrupted and accused me stating: "you don't have to be rude."I apologized by stating: "while I can be sensitive at times, I never raised my voice and since we miscommunicated I had to repeat myself three times." She again insisted to her colleague "she was being rude right?" Additionally she (the racist) explained tha... read more
Business response:
Staples is Truly Sorry to hear this happened. I assure you that we will be speaking with the associates involved to ensure the service our customers receive is great from start to finish. Staples has always put **************** for Everyone as Top priority. To hear this has happened is very disappointing and certainly, be addressed.
Went to a Staples store to use my staples gift card and was told by the cashier that they had trouble reading the gift card. I have previously used the card multiple times, my guess is that the magnetic strip has worn away such that it is unreadable. Called **************** in order to have them reissue a new one. After they confirmed that there is still balance, I was told that they have to first investigate to see if it is an issue with the system and someone would call me back 24 hours later. If I wanted to use it in the ... read more
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
Twice. I bought 2 different "in stock" processors from Staples and TWICE they sent me an email saying it was not available. Seeing as how you have to have a motherboard for the processor to go on, I bought that too, from a different retailer, and have to return those items because Staples lied about inventory twice, back to back. And both those processors are still labeled "in stock."
Business response:
Staples reached out to the customer to advise we did get customer feedback on the two orders. ********************** is truly sorry for the trouble in which took place and caused customers to feel mislead. We did report the incorrect information and availability of the product so that it can be updated. The charges were pending should be falling off customers card and we are making sure that it does take place.
Never buy again ************* i ever buy 3 time charge m credit card Twice item send Never buy online just go to store **************** 0
Business response:
We apologize for the negative experiences encountered when ordering from Staples.com. We have confirmed that the orders have been canceled and any amount due has been refunded. We appreciate your business and hope that this experience will not deter you from shopping at Staples in the future.
I went to Staples at 1631 Del Prado Blvd Suite 300 Cape Coral on the Sept. 7th, 2021 sometime between 2:30 to 4:30 PM. I was printing the bar code (at least I thought I was) on my disk for returning the computer through USPS. The first copy was printed out too small and I wanted to expand. For that, I waited for at least 30 to 40 minutes for the only employee there for help. He told me that I was supposed to do it as 'self service' and he had to deal with the customers first. However, he only served no more than 10 customers... read more
Business response:
Staples is Truly sorry to hear of this happening. One of our Customer Relationship specialist will be reaching out to you soon.
Supposed to pick up an item for return, but still haven't. It's been weeks.
Business response:
A Staples Customer Relations Specialist will be in contact to resolve your issue.
Frequently asked questions about Staples
How is Staples rated?
Staples has a 2.5 star rating with 365 reviews.
When is Staples open?
Staples is open now. It will close at 9:00 p.m.
Need help? Contact us.
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