This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Staples
- Industrial Equipment Supplier
- Salem, NH
About this business
Location details
176 S Broadway, Market Basket Ctr, Salem, NH, 03079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
********************** !!!My fiance had an appt for *** precheck at Store #5 in *******, **. When we arrived there were 3 people waiting with an appt and 1 walk-in. The store's enrollment device was not working and it took 20 minutes to reset the device. The teenager without an appt was turned away and the remaining 3 were enrolled (all Caucasians). While awaiting our appt time 9 other people arrived AFTER **!!. We noticed another couple going ahead of us but we remained quiet. *******, the person doing the *** precheck enro... read more
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
I ordered 4 items last week only Because they said they had one day delivery. Package was supposed to come on Friday. I went to ********* Staples because thats my location on app. No one can find my order. They get a manager no help he doesnt even see the order in computer meanwhile money is out my account for 3 days. Then I go to chat they said delay will come on Monday. Package did not come Monday but another email saying delayed now Tuesday now today Im fed up I get another delay email saying Wednesday. Yesterday the rep ... read more
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
I ordered 4 items last week only Because they said they had one day delivery. Package was supposed to come on Friday. I went to ********* Staples because thats my location on app. No one can find my order. They get a manager no help he doesnt even see the order in computer meanwhile money is out my account for 3 days. Then I go to chat they said delay will come on Monday. Package did not come Monday but another email saying delayed now Tuesday now today Im fed up I get another delay email saying Wednesday. Yesterday the rep ... read more
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
Stapes-We let this place take over all the small office supply businesses across the country$2.10 per page to send a fax? Really.
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
Stapes-We let this place take over all the small office supply businesses across the country$2.10 per page to send a fax? Really.
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
I have always come to this location in ************** to my home. Today I left the printer kiosk in dismay about the customer service I received. I was told to use the self- service kiosk, and in explaining that I couldn't due to the type of cardstock I needed, I was refused service. ********** the employee working there March 23rd @ 6:30pm told me, " I'm busy with other orders, come back tomorrow. " I asked if I could place an order today to pick up tomorrow and she said, "no, we don't do that. ". I'm disbelief, I left and ... read more
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
I have always come to this location in ************** to my home. Today I left the printer kiosk in dismay about the customer service I received. I was told to use the self- service kiosk, and in explaining that I couldn't due to the type of cardstock I needed, I was refused service. ********** the employee working there March 23rd @ 6:30pm told me, " I'm busy with other orders, come back tomorrow. " I asked if I could place an order today to pick up tomorrow and she said, "no, we don't do that. ". I'm disbelief, I left and ... read more
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
needed some basic forms printed. I had a hard copy and wanted a couple small changes. I went to/called Staples in ******* **, at least 4 times each and got different instructions and a long wait each. I gave up and went to a nearby competitor where forms printed w. no issues and no visits except to pick up project. First visit to Staples lady said she was the only one that could help as she was mgr. and forms had to be electronically generated in PDF format. Later I was told not true -mgr. did not know because she was new???... read more
Business response:
Staples appreciates the customer's feedback and will take reasonable steps to look into his concern. The customer has declined a refund for the services but as a good will gesture we have issued the customer a coupon.
needed some basic forms printed. I had a hard copy and wanted a couple small changes. I went to/called Staples in ******* **, at least 4 times each and got different instructions and a long wait each. I gave up and went to a nearby competitor where forms printed w. no issues and no visits except to pick up project. First visit to Staples lady said she was the only one that could help as she was mgr. and forms had to be electronically generated in PDF format. Later I was told not true -mgr. did not know because she was new???... read more
Business response:
Staples appreciates the customer's feedback and will take reasonable steps to look into his concern. The customer has declined a refund for the services but as a good will gesture we have issued the customer a coupon.
Frequently asked questions about Staples
How is Staples rated?
Staples has a 2.6 star rating with 390 reviews.
When is Staples open?
Staples is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com