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Staples
- Industrial Equipment Supplier
- Salem, NH
About this business
Location details
176 S Broadway, Market Basket Ctr, Salem, NH, 03079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Terrible.Unfortunately my company has a membership with these morons. Their biggest problem is that they hired some moronic 3rd party delivery company (capital express) and they can't read, write, speak english.!!! they have no clue where to deliver, who to deliver to or even what f'n day to deliver!!!
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
Terrible.Unfortunately my company has a membership with these morons. Their biggest problem is that they hired some moronic 3rd party delivery company (capital express) and they can't read, write, speak english.!!! they have no clue where to deliver, who to deliver to or even what f'n day to deliver!!!
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
I want to file a complaint against the Staples store at ****************************************************. I sent my aide to make copies for me of documents I need to submit to the city to renew my Parking Permit for People with Disabilities. It was done improperly by the attendant at the print/copy desk; double sided- mixed up & with some pages copied twice, some not at all. They were returned to me out of order, & with an original page missing. Total cost: $11.32. When I sent my aide back to right the wrong, she was tol... read more
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
I want to file a complaint against the Staples store at ****************************************************. I sent my aide to make copies for me of documents I need to submit to the city to renew my Parking Permit for People with Disabilities. It was done improperly by the attendant at the print/copy desk; double sided- mixed up & with some pages copied twice, some not at all. They were returned to me out of order, & with an original page missing. Total cost: $11.32. When I sent my aide back to right the wrong, she was tol... read more
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
We went to Staples in *************, ** and were so very impressed with the customer service we received. Two sales associates stood out in particular - ****** and ******. Both gentlemen were considerate and extremely helpful to my children and I. We were purchasing a pretty expensive office chair and ****** suggested they price check online (which he routinely does for customers) and we ended up saving $100 on the chair as a result. ****** explained the three year protection plan and how they could put the chair together fo... read more
Business response:
Staples appreciates the customer's comments about having received outstanding customer service in one of our stores. The two associates will be receiving recognition with the details as described by the customer. Thank you for sharing them
Warn minority people who goes to Staples at ***********************.On Nov. 13th. The store manager *** saw me (a minority) enter the store because he just finished helping another customer outside.I know what I exactly want to buy. It is not on the floor but fortunately I saw it on the top shelf.Then I asked *** to help to take it down. Surprisingly, the first word said from him is "I don't sell to reseller".I never saw him and he never saw me before. Without knowing anything from me, he directly judges people based on skin... read more
Business response:
Staples apologizes for the inconvenience. Please be advised that Staples reserves the right to limit the quantity of any item sold or prohibit a sale altogether. Please refer to our Product and Services Terms and Conditions posted on Staples.com.
Warn minority people who goes to Staples at ***********************.On Nov. 13th. The store manager *** saw me (a minority) enter the store because he just finished helping another customer outside.I know what I exactly want to buy. It is not on the floor but fortunately I saw it on the top shelf.Then I asked *** to help to take it down. Surprisingly, the first word said from him is "I don't sell to reseller".I never saw him and he never saw me before. Without knowing anything from me, he directly judges people based on skin... read more
Business response:
Staples apologizes for the inconvenience. Please be advised that Staples reserves the right to limit the quantity of any item sold or prohibit a sale altogether. Please refer to our Product and Services Terms and Conditions posted on Staples.com.
We went to Staples in *************, ** and were so very impressed with the customer service we received. Two sales associates stood out in particular - ****** and ******. Both gentlemen were considerate and extremely helpful to my children and I. We were purchasing a pretty expensive office chair and ****** suggested they price check online (which he routinely does for customers) and we ended up saving $100 on the chair as a result. ****** explained the three year protection plan and how they could put the chair together fo... read more
Business response:
Staples appreciates the customer's comments about having received outstanding customer service in one of our stores. The two associates will be receiving recognition with the details as described by the customer. Thank you for sharing them
I have tried to schedule a pickup with the e-recycling team for nearly 2 months. I have scheduled it 6 or so times. 3 of the times they claimed to have an improper address, but when I asked them to read off the address on file...it's always correct. They actually showed up one day last week but it took us 5-8 minutes to get a dolly from the 5th floor to the first after getting it from the building management and the driver stated that he could no longer pick it up because it was closed on his wearable. Literally was less tha... read more
Business response:
Staples apologizes for the inconvenience. We set up a pick-up date of 11/19/21 between **** pm with their preferred carrier YRC Freight.Confirmation ********. They will reference our BOL numbers upon pick-up and attached a copy of the **** of lading in case the customer needed it. Both our Team and the customer confirmed this was picked up and resolved.
Frequently asked questions about Staples
How is Staples rated?
Staples has a 2.6 star rating with 390 reviews.
When is Staples open?
Staples is closed now. It will open at 8:00 a.m.
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