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Staples
- Industrial Equipment Supplier
- Salem, NH
About this business
So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.
Location details
176 S Broadway, Market Basket Ctr, Salem, NH, 03079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Staples has been amazing during the pandemic. They had all the supplies and did not increase the price. They delivered quickly and also had on line order pickup. Now that I am able to go into the store, I find them equally helpful. They run specials on the school supplies kids need. Also great to donate at these terrific prices. And they are fully stocked.I recommended them to all my friends!I also use them for business with equally wonderful results.Thank you Staples for your help in keeping us safe and well supplied!
Business response:
We received your Review regarding the excellent service you received from delivery and Store locations. We are truly happy that we were able to make things easy and help out during this difficult time. It is Staples goal to provide our customers with great service and it is wonderful to hear our associates are obtaining this goal. I have shared your email so that everyone can be formally recognized for providing exceptional service. Again, please accept our thanks for passing along your positive experience; it is greatly app... read more
Staples needs to stop using Capstone Logistics to deliver packages. Two of my orders were lost and not delivered..
Business response:
Thank you for the Feedback a Staples Customer Relation specialist will be in contact with you soon.
********************* at the Junction Staples in ******* was outstanding with his service, knowledge and patience!I had a complicated printing job needed doing and he was amazing with getting it done!!! I highly recommend the Junction staples.
Business response:
Thank you for sharing your positive experience with us! We're so pleased to hear of the excellent service you received from in our store Junction Staples .I've shared your comments so that the Staff will be formally recognized for living up to our promise of making shopping and saving easier than ever.
I am a frequent customer of your ********************** location in ******** **. During this specific visit, I was looking to purchase and ergonomic office chair for personal use. The associate at the time was helpful in providing detailed information, which allowed me to make an informed decision during my purchase. Upon making my decision the associate informed me that the only model that was available for specific chair was the floor display, and if I decided to purchase that item there would of course be discount applied... read more
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
Sorry company pickey they don't care another Office Depot and ******* scum dont buy from them hopefulley they will go out of business like FRy's
Business response:
Staples is truly sorry that this occurred and someone from our Customer Relations will be in contact shortly.
Placed an order for a pc online, noticed it was processing for several days, I had to call them only to find out the item was out of stock, they offered a better pc for my original sale price but I get a callback an hour later that it is also out of stock (at this point I have 2 large pending charges on the card) finally got frustrated and bought one at ********, so when I went to cancel my order they told me they don't do cancelations unless it's under 30minutes from when I placed the order, the order is still under process... read more
Business response:
Staples is truly sorry for the inconvenience this has caused. You will be contacted by a Staples ****************** specialist to try to resolve and see what happened.
Ordered a new printer from the website on 5/14/21 to deliver to my office because mine wasn't working and Staples was the only one with my brand "in stock". It was set to deliver 6/14 but then on 6/14 i got an email notifying me the delivery had changed to 6/17/21 instead. I was ok with this. But then i just get a new email today 6/16 telling me my order has now been cancelled the DAY BEFORE DELIVERY because it is not only **T in stock but not being stocked for the future anymore either. So here i sit on the day before deliv... read more
Business response:
Staples is ***** sorry to hear of this inconvenience a ***************************** will be reaching out shortly .
On Friday, June 4th, I attempted to order a ***************** Laptop 4 from Staples. They seemed to be the only ones that had it in stock. The first order that I attempted to place was rejected by my credit card company as potential fraud. I cleared this up with them and then placed another order that night. I kept up the with tracking info on Saturday June 5th and it still seemed to be in process. This morning (Sunday June 6th), I checked the tracking info and the order was canceled - without notifying me at all. I spoke wi... read more
Business response:
Staples is ***** sorry for the trouble and difficulty. I see that our Customer Relations team is working with you on this. I am sure they will handle appropriately.
I purchased an office chair from Staples on 12 Mar 2021, it has a 10 year warranty and is item # 24328569 Model# 53236. According to the web cite this chair is rated for 400 lbs ( I am 350) for up to 10 hours a day usage. It cost me $216.49. Frankly the only reason I ended up with a Staples brand office chair is because Office Max seems to only sell chairs manufactured by ****************. True innovations has the worst customer service on the planet and I was tired of trying to get them to answer the phone or emails when it... read more
Business response:
Staples Stands behind the chairs especially if it was just recently purchased. One of our Staples ***************************** will be reaching out to you very soon.
Frequently asked questions about Staples
How is Staples rated?
Staples has a 2.5 star rating with 365 reviews.
When is Staples open?
Staples is open now. It will close at 9:00 p.m.
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