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Spinlife.com, Llc
- Other
- Columbus, OH
About this business
Location details
330 W Spring St Ste 303, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
on 6/03/22 i ordered a pair of the ONLY 22x1-3/8 (******) wheelchair tires on their website along with a pair of tubes.received tires within 10 days and checked size to be 22x13/8 .put in closet to await tubes, which 12 weeks later i find out from spin life (after calling them) that they were back ordered. received tubes week of 9/19/22 and took to local specialty bikes shop that has been attending to my wheelchair for over 15 years. early this week and told these are not the 22x1-3/8 (******) and will not fit my wheels. the... read more
Business response:
Dear ***,We are sorry to hear that you did not receive the correct size tires. As a courtesy SpinLife will be sending to you the correct size tires and the return of the incorrect size is not needed. You are a valued customer and it is our hope that we can assist you with your future mobility needs. Sincerely,SpinLife *****************
On Friday, Sept 10, I placed an order for a 4 wheel scooter, with a date of Sept 13 for shipping. In the meantime, a friend was able to get the old one working. Even though they were not there on the weekend, I called twice requesting a cancellation and left an email before the item got shipped. A phone call Monday Sept 12, informed me it had already been shipped and would have to pay a restocking fee plus a fee to ship it back. I am on a fixed income and cannot afford to lose that kind of money, especially the return fee. I... read more
Business response:
Dear ******,We are sorry that we could not cancel your order as requested as your order had shipped earlier than originally expected. Once shipped and no longer wanted it is then regarded as a return and return fees would apply. As a courtesy we have offered to waive a portion of the return expense however you have decided to continue on with the delivery. You are a valued customer and it is our hope that we can assist you in the future with your mobility needs.Sincerely,SpinLife ****************
July 27, 2022 RE: PRIDE Jazzy Air 2 - *************** Chair Ordered May 31, 2022 - $4,080.63 Spin Life received $4,080.63 June 2, 2022 I am extremely disappointed with Spinlife and the new elevated power chair I ordered and paid for that wasn't working properly as well as the lack of urgency from Spinlife to expedite getting the part needed to get this new scooter working. My husband is completely immobile due to very serious medical issues and we desperately needed this scooter to get him to his doctor's ************ regard... read more
I was going to buy a new scooter like the go-go elite I have it is very old, it was not available for several months so the salesperson recommended a Spitfire Pro. he said it would be the same as my old scooter, so I went ahead. It is nothing like the go-go elite. the seat is so short I fall off of it and the turning radius is horrible. I have had 8 operations due to 2 spinal cord malignant tumors.I should not fall and I have 6 screws in my lower back, I spoke to someone on the 24th of May and she reassured me I would hear b... read more
They sold me an old battery and that cause my scooter to almost go on fire I called them they told me to then take it to a service center. I am a disabled senior who can not walk I told it to the service place and the owner told me that he could fix it but it would cost me $425.00 I'm on SSI and having to pay out that much money causes me to go with out food. They called me after sending them a letter with the **** from the service company and bottom line they offered me Nothing
Zero stars! Lift chair ordered 4/11/2022 has been sitting in a warehouse in *********** for a week, (arrived 4/19/2022). Tried calling SpinLife multiple times, call is automated provided shipper tracking number to contact shipper. Unable to talk to a live person at SpinLife. Shipping tracking gave delivery date 4/25/2022 on shipper site. On 4/25/2022 (site delivery date to arrive), site update stated will call for delivery. No one called to arrange for delivery despite site update. Called shipper, Mainfreight, 4/26/2022 (nex... read more
Owner was aggressive to get this sale. He wouldn't let us know where we could see this $1,800 item where we live. He said he's been doing business like this 30+years. We declined to order something this expensive sight unseen. We had ordered something from Spinlife a few years ago but it was an item we had before and it wore out. The next day er got an order "confirmation" for the $1,800 item. Of course we called customer service and cancelled. Please warn others of the aggressive tactics used by spinlife.
They shipped the wrong hand rims for a wheelchair and have not replaced them after months of saying they will but never have.
I ************************* purchased a lift chair from spinlife about one year ago and have had nothing but problems with it..They attempted to fix the chair several times and even replaced it..I am still having the same issue with the chair and at this point would like my money back as the chair costs over $ ******* dollars.. I spoke with a representative a week ago who promised to call me back in 24 hours and did not..my name..************************* ..***********************************************************....the c... read more
Frequently asked questions about Spinlife.com, Llc
How is Spinlife.com, Llc rated?
Spinlife.com, Llc has a 1.4 star rating with 100 reviews.
When is Spinlife.com, Llc open?
Spinlife.com, Llc is closed now. It will open at 9:00 a.m.
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