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Spinlife.com, Llc

1.4

About this business

Location details

330 W Spring St Ste 303, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.4100 reviews
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Tina S's profile image
Tina S 
2 years ago

I bought a lift chair. Took forever to get it then it broke right after. They sent a man to fix it. He didn’t do to good of job cause it broke again. They sent another young man that said it wasn’t fixed right plus it was poor craftmanship. He took pictures and a video. They agree to replace it. Finally someone came with the new chair. The man open it up and it was broken. Now they are saying the may 15th. I am disabled. Now here I set with a broken 3000.00 chair. I wish i had never bought from them! This is horrible! I’m al... read more

Business response:

Dear Ms. Spurling, We are very sorry to hear that you have been experiencing an issue with you Golden Technologies lift chair and that the issue could not be resolved with repairs by our service technician. It is unfortunate and unforeseen that the warranty replacement lift chair when taken out of the box revealed damage. Another order for a warranty replacement chair was processed with Golden Technologies once we were notified of the situation. The May 15th projected ship date that you were provided is based upon the curra... read more

Carolyn E's profile image
Carolyn E 
2 years ago

Bought Model No. SFPRO electric scooter from SpinLife to replace my old one, same model. Suppose to run five miles an hour. Something wrong with the gears. Defective. Contacted SpinLife about the problem. They told me that there was nothing that could be done about it. Also talked to me with disrespect. 

Laura B's profile image
Laura B 
2 years ago

This company takes advantage of Senior Citizens. Beware of the free "White ****** treatment. You get charged for the White ***** fee on the return. Nice policy to charge $250 to take back a chair. 

Beverly S.'s profile image
Beverly S. 
2 years ago

Bought model #****, I love it but it stopped working.After their repair men came three times to put a new part on only to find the motors were wired backwards. SPIN LIFE was very good to me they replaced my scooter #****. Why I am writing you is that I want to buy a 2 year warranty on my new scooter but was told that I cannot. Iam a senior who is living on a very small income, if this one breaks what can I do? 

Dale L.'s profile image
Dale L. 
2 years ago

order a life chair for my older and handcapped mother on sept 28 and sent a email stated that the shiping date was nov 8 2022 and then no email as to why it was not delivered on that date have a lot of phone call to spin life to fine out why and they can not get me a straight answer fell like all i getting is a lot of run around is that standard practice to email you went a order is delayed well spin life dose do that f they had done that then aleast i would have idea as to what was going on. 

Anthony M.'s profile image
Anthony M. 
3 years ago

You will get a catalog what seems like every month!! 

Business response:

Dear *******,We do send out monthly catalogs to our customers. Our records indicate that you have been removed from our catalog mailing list at your request. If you should continue to receive them please let us know so that we can address this for you.Sincerely.SpinLife **************** 

Faith R's profile image
Faith R 
3 years ago

I recently bought an electric wheel chair from Spinlife. I rode it no more than 10 minutes and it stopped, would not move again. I called them, they called their service man, he drove over 100 miles, checked my chair and told me the back motor had gone out. Im wondering how does that happen on NEW chair that I just paid close to $2,000.00 for. He took the motor out and in about a week he brought me the new one and installed it. I thought great now Im good to go, Wrong! This time it went less than a minute. I called them back... read more

Paul T's profile image
Paul T 
3 years ago

I purchased a Jazzy Air 2 ******************** wheelchair and paid for it on September 1, 2022. I was notified that it would be delivered Sep 29, 2022. A hurricane hit ************* on that date. The next day I called and I was informed that the chair was in *****, ** and ready for shipping. I called 2 more times suibsequently and got no answer and left messages. I called this morming and sent an email. I finally got a call fom them at about 11:45 am and they informed me that they needed to get a part for it and could not gi... read more

Melissa H's profile image
Melissa H 
3 years ago

Lying Biz Taking 4 Months to Deliver Scooter!SPINLIFE is a horrible company that just collects your money and does not care about you. They will not lift a finger for you after they have your money. Knowing this company treats older people like the way they treated me, is heartbreaking.I have learned a lot in the last four months I have waited for my scooter. I have had conversations with SPINLIFE, Golden Technologies (the manufacturer), and YRC Shipping (freight shipper) multiple times over this.SPINLIFE is a DROP SHIP comp... read more

Business response:

Dear *******,We sincerely apologize for the delay in shipping your scooter and for the freight delivery issues. Many of our manufacturers have been impacted by the global supply chain issues. The vast majority of our orders ship on time and we partner very closely with our suppliers on all orders running late. The projected ship dates that we provide to our customers on our website are based on the most current information provided to SpinLife from the manufacture. At times these dates may change as product does not arrive a... read more

Frequently asked questions about Spinlife.com, Llc

How is Spinlife.com, Llc rated?

Spinlife.com, Llc has a 1.4 star rating with 100 reviews. 

When is Spinlife.com, Llc open?

Spinlife.com, Llc is closed now. It will open at 9:00 a.m. 

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