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Spinlife.com, Llc
- Other
- Columbus, OH
About this business
Location details
330 W Spring St Ste 303, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Spinlife is a deeply dishonest company. I purchased a new Flex a Bed mattress for my Hi-Low Flex-A-Bed adjustable bed frame. The product page said it was compatible with my frame. This page showed the correct model in the photos. I received a different Flex a Bed mattress model than what was in the photos. I put it on the bed and confirmed it does not work. It barely bends and looks like it’s going to fall off. You can’t really lay down on it safely. Spinlife says: “The Memory Foam Mattress comes in a variety of sizes, allow... read more
A HORRIBLE COMPANY I am a resident of Canada and have a very dear friend living in the USA who I visit from time to time. My wife who has some mobility issues decided she would like a portable mobility scooter, and as prices are significantly less in the USA I decided to order a scooter and arranged a visit to see my friend to coincide with the delivery. After reviewing different web sites and though having no experience with Spinlife I decided to order from your company, I did so based on price, the statement that said, “or... read more
Their customer service is one of the worse I have ever encountered. They do not stand behind the products they sell.
I ordered a lift chair for my mom. The Spinlife sales rep was very helpful in helping me find the best option for her. It arrived on-time and the fabric is beautiful. She loves the lift chair and it has been so helpful! She can stand-up pain free! Wish I had ordered sooner! The sales rep also gave me a coupon so it was a great price. Lower than I saw on other websites.
Business response:
Dear Beth, Thank you for your recent purchase. We appreciate that you let us know about your ordering experience and how much your Mom loves her new lift chair. It is our hope that you will consider SpinLife for any of your future mobility needs. We appreciate your Five-Star review Sincerely, SpinLife Customer Service
I ordered a wheelchair with a promised ship date of 1 to 2 business days. After they charged my card, I received an email with a ‘changed’ shipment date of a week later. I canceled my order, but my card was stilled charged. I called for a credit, which took three days to process. But when issuing the credit, my card was charged again. According to their web site their customer service is available 24/7. It is NOT. I emailed them and have had no response. As of this morning, my credit card has a pending $655 charge that has n... read more
Not a trans friendly company. I’m being treated like a criminal fraudster because my name change isn’t legal yet, and they’re refusing to send me my wheelchair and I’ve already been charged for it. Also this customer service rep (**** ******) is giving me private customer information of other customers. Like, a full legal name and account details?? So do NOT trust this company with ANY of your information, they will tell ANYONE.
Ordered a new scooter Go Go Lite, paid $300 down on it. Wash told so many lies by ***** ******. My $300 was posted and showed regular price. Then I was told ************ ******* would deliver it and call me before delivering it, that was a lie. Showed it was shipped June 16, 2023. Therefore while at a funeral out of town on Monday June 19, 2023, my neighbor calls me and tells me a large box sitting on sidewalk and it is beginning to pour rain. He also tells me after taking pictures the box is damaged pretty good. No one ever... read more
Worst company I've ever dealt with. Bought a new Pride power chair and the battery lasted 4 months. Had hard time getting them to send me decent batteries. The batteries weigh 25 lbs ea and they sent me an email saying it is my responsibility to pack up the old batteries and returm them instead of having the tech who will be installing the replacement batteries return the old batteries as is common practice with all the other companies I have got new batteries from. When I mentioned this to the tech, ****, he said not a word... read more
Quite possibly one if the worst and most dishonest companies I have ever dealt with. No customer service; was referred to manufacturer. Lied to about in stock position - promised lift chair was in stock if I bought one with heat snd massage which I did to expedite shipping/ lied to again, Delivered three (3) faulty chairs months after delivery promised. Sales staff belligerent and customer service personnel not much better and told me Spinlife had nothing to do with solving problems and that only ****** could affect a remedy... read more
Frequently asked questions about Spinlife.com, Llc
How is Spinlife.com, Llc rated?
Spinlife.com, Llc has a 1.4 star rating with 100 reviews.
When is Spinlife.com, Llc open?
Spinlife.com, Llc is closed now. It will open at 9:00 a.m.
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