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Southeastern Pennsylvania Transportation Authority
- Transportation Services
- Philadelphia, PA
About this business
Location details
1234 Market St, Philadelphia, PA, 19107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
$140 per month and I’m never NOT standing. If they know their ridership (hint:they do) you’d think there would be enough space/trains. Never is, though. Ever.
COMPLAINT: SEPTA driver pretends to be off duty DOS: 6/28/2019 TIME: 7:05 ROUTE:125 BLOCK#:4712 BUS#:3060 THIS SEPTA DRIVER IS THE WORST!!! I’m sitting and waiting on the 7:05 , route 125 to KOP at 13th and Market on 6/28/2019. The driver starts her bus and the sign CLEARLY shows “SEPTA OFF DUTY”. I wouldn’t have made the bus if it were not for the brave souls that approached this driver to ask her if she was taking passengers. She reluctantly opened her doors and let them on...mind you bus still shows “SEPTA OFF DUTY”. As I... read more
RecommendedWe are so lucky to live in region where you can get almost anywhere without a car thanks to the transit, and SEPTA workers are always helpful with directions and tips. When weather, accidents and equipment issues cause delays, they are understanding and do their best to get everything back in order. And it is not an easy job! The SEPTA Key Card is great and getting better all the time.
Constantly late, cancels trains with no notice, over all an awful train company
I don’t think I’ve ever had the need to use customer service for any reason, but today I left my phone on the train!! I actually was able to speak to a live person who was able to tell me that the train I was on was coming back through my station so I could pick up my phone. In the meantime, the train’s conductor, Derek H., returned my call to my phone to tell me he had it and would meet me at my station. Win-win! My phone was out of my possession for about 45 minutes. THANK YOU SEPTA! THANK YOU DEREK H.!!!!!!
Let me begin by saying there are some drivers who are excellent! Unfortunately there are some drivers who may want to consider other career options. There are plenty of unemployed or underemployed people who would do this job with a smile. I ride the route 40 daily and there is a driver Box #9327 who is always nasty, doesn't speak, even when you greet her first. Today June 5, 2019 she was driving bus #3027. It was bad enough that the bus was almost an hour late and then to have to deal with a driver who is just....She always... read more
Never on time. When you complain you don’t get repluesad to why
The MasterCard debit function of the Key card is a rip off. One can only load the card at Moneygram locations. It costs $4.95 to load. If you use it as a debit you will pay have to pay fees. In order to use this feature of the card you have to upgrade, which requires your name, address, and DOB, and SS#? For a transit card? Why???? You cannot transfer any existing balances to the new card for debit use. Imagine my frustration when I loaded $20 onto my wallet only to discover that I cannot use them for anything else other tha... read more
My key card won’t read and I came to customer service to get it replaced. All I got was rude person telling me to “register it” and giving me no direction on this. This was a card that I got as new as this system went on. Went online, did what I had to do and yet Septa finds a way of making it not work. Horrible service
Frequently asked questions about Southeastern Pennsylvania Transportation Authority
How is Southeastern Pennsylvania Transportation Authority rated?
Southeastern Pennsylvania Transportation Authority has a 1.6 star rating with 683 reviews.
When is Southeastern Pennsylvania Transportation Authority open?
Southeastern Pennsylvania Transportation Authority is closed now. It will open tomorrow at 8:00 a.m.
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