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Southeastern Pennsylvania Transportation Authority
- Transportation Services
- Philadelphia, PA
About this business
Location details
1234 Market St, Philadelphia, PA, 19107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
The waiting at Norristown Transportation Center for 10 Min each day to complete Main and Elm Street stops due the recent schedule changes (3:10 out of Suburban) has got to be fixed!
Septa is an embarrassment for tax payers and for the city. The worst service ever. Septa personnel are rude, clueless and don’t live in a world of customer service. It took me an hour to get back from airport to university city. You cannot use your key card on regional trains. The whole company lives in the 18 th century. And they give you attitude
Septa's customer service is absolutely abhorrent from every point of view and it looks as if they make no effort to change because, who's going to stop using Septa? I lost something that had sentimental value to me and the people I spoke with along the way were rude, had no empathy, really didn't even want to help. The online chat function got me nowhere. I noticed my stuff was gone as soon as I got off of the bus. I truly believe I could've recovered it if I could have gotten in contact with someone! Oh and the lost & found... read more
The new train schedules are hirribe. Used to catch trains fro Wyncote:jenkintown not to and from the city quickly. Now new schedules, walking is quicker.
Tried to take the 34 trolley westbound at 19th and Market. One ticket machine was out of order. The other would not allow me to purchase a quick trip - only key cards. There were no machines on the eastbound side of the station. Ended up taking an Uber home. So, thank you SEPTA, for making your system so convenient and easy to use.
Recommendedjust want to say thank you to the wonderful and very helpful employee at Fern Rock today. she was great. was headed to the eagles game and knew we were having trouble with the new pass system. not sure of her name but it was around 4:30pm. thank you. gotta say riding septa to the game is so much easier.
Correct me if I am wrong: when you charge people a whole lot of money for a service, and then you don’t provide the service and make no effort to make it right.... that’s called “fraud,” right?
just wanted to acknowledge the kind & considerate driver on Route 57 bus #5840H at 12:15pm today Monday August 5, 2019. Although we were detoured, he stopped for an elderly gentleman using a walker. He asked the gentleman what Route he was looking for. The gentleman couldn't hear him. He got up & finally was heard by the rider & assisted him onto the bus with his walker. I wish I got the driver's name, because he went above & behind & his customer service skills rewarded. I'm sure he makes his Mother proud. Cat Glaze Septa R... read more
To contact US about New Safety plans for upgrading ideas for any/All public transportation
Frequently asked questions about Southeastern Pennsylvania Transportation Authority
How is Southeastern Pennsylvania Transportation Authority rated?
Southeastern Pennsylvania Transportation Authority has a 1.6 star rating with 683 reviews.
When is Southeastern Pennsylvania Transportation Authority open?
Southeastern Pennsylvania Transportation Authority is open now. It will close at 5:30 p.m.
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