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Smith Thompson Home Security

4.9

About this business

Family Owned & Operated, Same Prices Since 1978. We know home security. 

Location details

6652 Pinecrest Dr #500, Ste 500, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.95,441 reviews
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Shawna A's profile image
Shawna A 
5 years ago

We recently signed up with Smith Thompson Home Security. The technician was great and very patient with all my questions. They have great reviews and now I see why. Thank you for making our home feel more secure. 

Philip C's profile image
Philip C 
5 years ago

I had been with ADT the previous 4 years, and service kept getting worse, while price went up. I changed over to Smith Thompson and have been very impressed. The Technician kept their word and gave me a call 30 minutes before arriving at my house. He was very friendly and knowledgeable. Things were installed quickly at a very affordable rate! I am very happy with the move. 

Anil's profile image
Anil 
5 years ago

I had Smith Thompson for about three years in Fort Worth. When I moved to irving. I had free security service so I switched to Las Colinas Security (ProHome Security) But now ProHome Security has started charging, I just moved back to Smith Thompson about a month back. Their technician was knowledgeable and checked all door and windows. I had great experience again with them. Now I pay for a year in advance to get thirteen month service. 

Vanessa's profile image
Vanessa 
5 years ago

Great company! Super responsive! They provide professional service at a very reasonable price. I have been using their service for about a year, and never had any issue with the service. When the alarm goes off, they always call promptly to check. I am very pleased with their service. 

Fox B's profile image
Fox B 
5 years ago

Never had an issue with the service. They call promptly to check when my alarm goes off and are helpful when I need to change a setting. The Pest service hasn't let me down either. They uphold their warranty. 

Business response:

Thank you for using both our services! We appreciate you! 

Chris S's profile image
Chris S 
5 years ago

This is the best security company in town. Great prices and responsive service. Would never go anywhere else. ***** and ****** ******* 

Business response:

Wow, thanks for the vote of confidence! 

Tracey W's profile image
Tracey W 
5 years ago

We love Smith Thompson! Great customer service, excellent security protection, and awesome pricing! We've been customers for several years and just added the app and their pest control service. Very happy, thank you Smith Thompson! 

Business response:

So glad you're happy, and thanks a million for your business! 

Michelle T's profile image
Michelle T 
5 years ago

From the get go this was an amazing experience! From setting up installation to the technician. I was able to get the instillation within a couple of days of calling and the technician was in an out within an hour. Gary went over everything with me in detail and answered any questions I had. I added on the app as well. Not to mention the price all of this just for $23 a month and no Contract. I highly recommend this company!! 

Business response:

Thank you! 

Devin P's profile image
Devin P 
5 years ago

Smith Thompson smashes the competition (major alarm companies) in price and customer service! The tech advisor (Kevin S.) was timely, friendly, and professional - everything you want from service in the install and help. You won't be disappointed switching/using Smith Thompson! 

Business response:

We are really fortunate to have Kevin. Thank you so much for your business! 

Frequently asked questions about Smith Thompson Home Security

How is Smith Thompson Home Security rated?

Smith Thompson Home Security has a 4.9 star rating with 5,441 reviews. 

When is Smith Thompson Home Security open?

Smith Thompson Home Security is open now. It will close tomorrow at 12:00 a.m.  

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