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Family Owned & Operated, Same Prices Since 1978. We know home security.
6652 Pinecrest Dr #500, Ste 500, Plano, TX, 75024, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
My wife and I moved into a new house and we heard great things about Smith Thompson through her Aunt and Uncle. We called to get more info and the representative was very informative and nice. We easily set up an appointment and the technician that came out was super quick and friendly! It has been a great experience!
Business response:
So glad to be able to serve you all! Thank you for your business!
Houston area: I am so glad I went with Smith Thompson for my security system for my first home! They really made this process a whole lot easier without the hassle of clauses and contracts. I absolutely recommend them! The technician came out and answered any questions we had & was very professional.
I have been a loyal customer for around 10 years in Humble, TX, and I had always been happy with the service until now. Comcast started offering security services to their bundles with TV and internet last year and because I received a promotion for the bundle I signed up. I received the notice to renew my services with Smith Thompson, but I ignored it because I had signed up with Comcast. I had always paid Smith Thompson for a year ahead and they offer two options. Since I didn't make a payment and I never received a discon... read more
We just switched from ADT to Smith Thompson security in Georgetown/Austin area. Their technician was professional and knowledgeable and able to use existing equipment, including sensors in place (new home) that ADT wasn't able to use. We have a much more secure place at 1/3 of the price. In addition, they were very safety conscious, using masks, sanitizers, shoe covers, etc. Highly recommended.
Business response:
Thank you so much! We appreciate our Austin customers!
I recently switch my home monitoring to Smith Thompson Home Security. I found that the installer was very professional and arrived as scheduled. The amount I was quoted prior to the install was the exact amount I had to pay after the install for the equipment and monitoring for a year. Everyone that I spoke with at Smith Thompson was very PROFESSIONAL and HELPFUL. I would highly recommend Smith Thompson Home Security to my friends and family. ****** **
After a recent move, we were looking to have a home security system installed. We contacted 3 different companies and after receiving the run around, we called Smith Thompson Home Security. The technician came out within 48 hours of our initial call. The installation process was very professional and quick. The service is working very well! The installation and monthly fees are more than reasonably priced. Smith Thompson provides 5 star service. We would definitely recommend over any other local or major alarm companies!
Business response:
We appreciate your kind words...and your business!
Great company, great service and great prices. I called Smith Thompson because I heard an advertisement and liked the price structure with no contract required. They came out and upgraded my keypads and re-connected all of my window and door sensors. They could not connect the fire alarms because they said that my house is not up to code with the number of fire alarms. So I purchased some standalone fire alarms for all of the necessary places and then they came back at no additional costs and connected my two hard wired alar... read more
We hired Smith Thompson Dec 19 2019 after dropping a local firm due to their changing their price on service calls. Our service person, Kevin showed up on time and made an investigation of our current system. He explained that our current system would operate with no changes and could easily be switched to Smith Thompson. We have had no problems since that first day and will continue to stay with them. ****** **
Business response:
That's wonderful, and thank you!
Easy and quick service! Price can't be beat. Great customer service - ***** ********
Smith Thompson Home Security has a 4.9 star rating with 5,441 reviews.
Smith Thompson Home Security is open now. It will close tomorrow at 12:00 a.m.
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