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Family Owned & Operated, Same Prices Since 1978. We know home security.
6652 Pinecrest Dr #500, Ste 500, Plano, TX, 75024, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great service! Technician arrived on time and was very courteous. He went through all the settings and how to use the system. Then confirmed i understood how it all worked and answered my questions. I didn't feel rushed at all. Would highly recommend.
Business response:
Glad everything went smooth for you and thanks again for your business!
When choosing a home security system we chose Smith Thompson because of their great reviews. Once we scheduled and when the technician came we knew we made the right choice! Everything has been so smooth and we've received great customer service every step of the way. And the technician was knowledgeable, on time, and quick. We would definitely recommend Smith Thompson to all our friends!
Business response:
We appreciate your recommendation!
We decided in February to go with Smith Thompson after being with ADT for many years. We were paying $50/month with ADT and now $16.95/month with Smith Thompson for the same coverage. The installation with great and so quick. The technician was helpful and very knowledgeable. We should have done this a long time ago. So happy with Smith Thompson.
Business response:
We're happy you're happy!
prompt, responsive, pleasant to work with. cannot say enough good things.
Business response:
Great working with you as well, and thank you for your business!
Excellent service. Representative was on time and repaired our alarm system
Business response:
We appreciate your trust and your business!
Showed up on-time. No high pressure tactics.
Business response:
No up selling here! Thanks again for your business!
If there were 10 Stars The Smith Thompson Home Security deserves it. Hassle Free no long term contracts. The Tech of on Time to Set up and knock on wood the services is working A++
We wanted to install an alarm system after a burglary happened next door. We went with Smith Thompson at the recommendation of a friend. We have been pleased with our service. The install was great. Easy and convenient. The alarm has actually been set off once at 2:30 a.m. due to some crazy wind and they called within the minute to make sure we were okay. It was a relief to know they were actively monitoring since the door was wide open. Could have been a different situation. Super pleased with our service.
Recently switch Security Monitoring services to Smith-Thompson. My call was answered quickly and professional. The telephone tech was very knowledgeable and answered all my questions. I was surprised when she offered an on-site technician appointments for 2 days later. I was anticipating several days or weeks to wait. The technician arrived at the scheduled time. He called when he left the appointment prior to mine. He was professionally dressed and presented his identification. He completed all work and verifications, inclu... read more
Smith Thompson Home Security has a 4.9 star rating with 5,441 reviews.
Smith Thompson Home Security is open now. It will close tomorrow at 12:00 a.m.
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