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Smith Thompson Home Security

4.9

About this business

Family Owned & Operated, Same Prices Since 1978. We know home security. 

Location details

6652 Pinecrest Dr #500, Ste 500, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.95,441 reviews
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Cody G.'s profile image
Cody G. 
6 years ago

Everything about Smith Thompson has been a breeze so far! The tech that installed our system was extremely knowledgeable- we had a lot of questions. He was not pushy with products, just presented our options.. which I appreciated a lot. I have enjoyed the service & would definitely recommend. You can't beat the pricing either! 

Business response:

That's great, thank you for your business! 

Winston B.'s profile image
Winston B. 
6 years ago

We have made the switch from ADT to Smith Thompson and love the service. It was a seamless install and the monitoring is very cost effective. High quality service without hurting to pocketbook. I definitely recommend if you are in Texas. 

Business response:

Thank you so much! 

Jeff P.'s profile image
Jeff P. 
6 years ago

I switched to Smith Thompson about a year ago and I couldn't be more please with the service provided by Mark ******** and his team. Great local company with competitive pricing. 

Business response:

That's great! Thanks for your vote of confidence! 

Helen S.'s profile image
Helen S. 
6 years ago

We just moved into our new home... and dealt with many different companies and their representatives. So far, our experience with Smith Thomson is the best. They made it simple, easy, and straight forward just the way we expected. And best of all their price is very reasonable and affordable. Highly recommended. Wish to see more businesses like Smith Thompson... 

Business response:

Appreciate you, thanks! 

Jennifer M.'s profile image
Jennifer M. 
6 years ago

My experience with Smith ******** has been positive from the start. They were able to schedule the installation promptly and with my schedule. The price and customer service cannot be beat. The tech that installed our home security was very knowledgeable and pleasant. All of my questions were answered. I recommend this company to everyone. 

Business response:

We appreciate you! 

Cole S.'s profile image
Cole S. 
6 years ago

Great experience and very profession technician that was on time! 

Business response:

Appreciate the kind words! 

Joe W.'s profile image
Joe W. 
6 years ago

Friendly sales and technicians made the whole process very easy. Great price and there is no contract required, although you have to pay quarterly. Their technical support over the phone is also great. I'd recommend their service to anybody need a home security system. 

Business response:

Thank you! 

Jim and Cheryl H.'s profile image
Jim and Cheryl H. 
6 years ago

We are new in town. The home we purchased already had a security system. We called the provider and they were not able to help us by phone and fees were expensive. I researched multiple companies. Was so very happy to find Smith-********. Great low installation fee with no hidden fees! The installer was very professional, friendly and knowledgeable. We were actually going to go without monitoring but at only $16.95 monthly, the added security is great. No brainer, great decision! 

Business response:

We try to keep our rates as low as possible so that with the insurance discount, it is almost a wash out on the actual cost. Thanks for your business! 

Aaran L.'s profile image
Aaran L. 
6 years ago

We moved into our home two months ago. Made an appointment with Smith ******** and had a representative there right after we moved in. The appointment was quick and the representative was very helpful in answering our questions. We've been very happy with them and love the ability to use an app. The month to month contract sold us. 

Business response:

We've been month to month for 40 years now. Thank you! 

Frequently asked questions about Smith Thompson Home Security

How is Smith Thompson Home Security rated?

Smith Thompson Home Security has a 4.9 star rating with 5,441 reviews. 

When is Smith Thompson Home Security open?

Smith Thompson Home Security is open now. It will close tomorrow at 12:00 a.m.  

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