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Family Owned & Operated, Same Prices Since 1978. We know home security.
6652 Pinecrest Dr #500, Ste 500, Plano, TX, 75024, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great company. Super fast installation and great price. Much cheaper than adt
Business response:
Glad it went fast for you, thanks again!
Recently switched from another alarm company to Smith Thompson and wished we had done so sooner. From the quote to the installation, all went very smoothly. Very professional and courteous technician installed our system. Explained how our new system works, and reset my remote to Smith Thompson.
Business response:
Great to have you, and thanks for your business!
We've had Smith Thompson security for several months now and we've had no issues. The technician who came to our house did a fantastic job. He was professional, timely, and took some extra time to explain some features of our system. We are very pleased and happy we switched to Smith Thompson.
Business response:
Thank you so much, and we appreciate your business!
We highly recommend Smith Thompson as they are the gold standard in the security industry when it comes to pricing, supreme customer service, knowledge, response time, and the simplicity of the whole process. Their prices can't be beat! My wife and I narrowed it down to ADT and Smith Thompson and we chose them because her parents highly recommended them for ALL the reasons above. Also, our install technician, Chris D., was very professional, quick, efficient, and explained how system worked and politely answered all question... read more
Business response:
Thank you so much for your vote of confidence!
Smith ******** has been great so far! Price is so much more affordable than almost all other security companies, and the customer service is so much better, too. I receive quick and friendly responses, and it's also nice to know that they're family-owned and located not too far away (in Plano). Another thing I like is that there are no hidden costs with the system and no last-minute additions that are pushed on you; what you see online is what you get. I'd highly recommend Smith ******** to anyone looking for a good home sec... read more
Business response:
So happy you're happy!
I highly recommend Smith Thompson. They have been very easy to work with, their pricing cannot be beat, and their response time to the few false alarms we have had has been prompt.
Business response:
Appreciate the compliment!
Switched to Smith Thompson from another provider known nationwide. Never did like the previous company -- it was expensive and provided terrible service. The switch to Smith Thompson was seamless. The tech who came to make the change was knowledgeable, courteous, efficient, and was happy to answer my questions. Now, I'm getting great service for $40 less per month.
Business response:
So happy you're saving so much money, thank you!
I have had an alarm system since 1989 and recently my wife and I moved into a new home. The home was pre-wired and they recommended another alarm company to monitor it, but since I had service with another company for 35 years or so, I opted to use my alarm company to monitor the alarm in our new home. I contacted that alarm company to get things rolling and they informed me that since I had discontinued the monitoring for the 5 months that we were living in an apartment during the months that our home had been sold and the ... read more
Business response:
Fantastic, glad to have you, and thank you for your trust!
We have been very happy with Smith Thompson. They are affordable and have great customer service.
Business response:
Appreciate the compliment!
Smith Thompson Home Security has a 4.9 star rating with 5,441 reviews.
Smith Thompson Home Security is open now. It will close tomorrow at 12:00 a.m.
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