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Smith Thompson Home Security

4.9

About this business

Family Owned & Operated, Same Prices Since 1978. We know home security. 

Location details

6652 Pinecrest Dr #500, Ste 500, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.95,441 reviews
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Carleigh P.'s profile image
Carleigh P. 
6 years ago

Great customer service, friendly & helpful technician, very happy with our service thus far! 

Business response:

So happy to hear it, thank you again! 

Ryan K.'s profile image
Ryan K. 
6 years ago

We have used Smith Thompson for around 4 years now. Every aspect of the process from installation to monitoring has been great, and their prices are very reasonable. I would highly recommend Smith Thompson! 

Business response:

You're so kind, and thank you for your long time business! 

Leola S.'s profile image
Leola S. 
6 years ago

SO far so good,excellent installation experience,installer was informative and explained what he would be doing and demonstrated the system operation to me.I have had no problems since the installation . Ms. *******, ******* Texas 

Business response:

So glad everything went well for you, thank you again! 

Patricia B.'s profile image
Patricia B. 
6 years ago

From the first phone call to the actual use of our security system we have been 100% satisfied! The technician was knowledgable and courteous. He was able to answer all my questions and get the system up and running in no time. Thank you Smith Thompson Home Security for making our home more secure and at such an affordable price to do so!!!! 

Business response:

Thank you so much! 

cheryl c.'s profile image
cheryl c. 
6 years ago

This is absolutely the best security system for the money you can buy. They are professional and courteous. They show up when they say they will be there. There is no contract which is unheard of in today's market. You won't be disappointed in choosing Smith ********! 

Business response:

That's very kind, thank you! 

Christian H.'s profile image
Christian H. 
6 years ago

I got tired of paying $40+ each month for home monitoring. So I started researching alternatives and found Smith Thompson. So much more affordable and just as reliable. The tech that came out to get us started was knowledgeable, polite, and professional. I'm so happy I switched! 

Tim D.'s profile image
Tim D. 
6 years ago

We have been extremely pleased with our security system and customer service. They are very knowledgeable and willing to answer our questions. 

Business response:

So glad you're happy, appreciate you too! 

Tim D.'s profile image
Tim D. 
6 years ago

These guys were prompt, professional, and knowledgeable about their equipment and services.There was no attempt to upsell their service and no pressure . Much appreciated. 

Business response:

We really don't push the upsell nonsense! People hate it...and we understand, thank you! 

Elizabeth S.'s profile image
Elizabeth S. 
6 years ago

Smith Thompson has been great! The price is affordable and the customer service is so much better than the other companies, too. There are no hidden costs with the system and no last-minute additions that are pushed on you; what you see is what you get. I highly recommend Smith Thompson to anyone looking for a good home security system. 

Business response:

We appreciate the confidence...and your business! 

Frequently asked questions about Smith Thompson Home Security

How is Smith Thompson Home Security rated?

Smith Thompson Home Security has a 4.9 star rating with 5,441 reviews. 

When is Smith Thompson Home Security open?

Smith Thompson Home Security is open now. It will close tomorrow at 12:00 a.m.  

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