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Smith Thompson Home Security

4.9

About this business

Family Owned & Operated, Same Prices Since 1978. We know home security. 

Location details

6652 Pinecrest Dr #500, Ste 500, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.95,441 reviews
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Gerhard v.'s profile image
Gerhard v. 
6 years ago

We are very happy with Smith Thompson Home Security! The service has always been pleasant & professional, and the price can't be beat. They really make you feel like you are part of the family and not just an account number. Looking forward to a very long relationship. 

David A.'s profile image
David A. 
6 years ago

Great experience. Very competitive price. Easy installation. Responsive customer service. Would recommend. 

Business response:

Glad it went well for you, appreciate your business! 

Carol P.'s profile image
Carol P. 
6 years ago

We recently switched to Smith Thompson Home Security and are so glad we did! The technician was very knowledgeable, has been with the company for years and was very efficient with the quick installation! Highly recommend! Also, the price is right-give them a try!! 

LeAnne A.'s profile image
LeAnne A. 
6 years ago

I recently had Smith Thompson Home Security install an alarm system in my home. The representative I initially spoke with was knowledgable and helpful. The technician that installed the system was very polite and knowledgable . He explained what was needed and how to use the system. I would definitely recommend them. 

Business response:

We appreciate your confidence! 

Jeff B.'s profile image
Jeff B. 
6 years ago

The best monthly monitoring price I found after the latest price increase from my prior alarm monitoring company (3X more per month) went into effect. From the sales person I initially spoke with, and the installation technician who came to my house, to the monitoring center rep who called immediately after I accidentally set off the alarm, I've had all positive experiences. I am glad I made the switch and have saved over $100 in monthly monitoring fees after just a few months. 

Business response:

Thank you sir! Our rate has been the same for 40 years now, $16.95 with no hidden costs and no long term contracts. Appreciate you! 

Carl T.'s profile image
Carl T. 
6 years ago

Shawn of Smith Thompson installed our security system late January 2017. Our previous supplier removed their system, leaving bundles of wires hanging from the walls. Shawn completed a complete installation very quickly and professionally, and explained the new system in detail. We are very satisfied with our new serviice, and highly recommend Smith Thomson Home Security. 

Business response:

Shawn is one of our best techs and we are thrilled to have him! Thank you for your kind words. 

James B.'s profile image
James B. 
6 years ago

Where to start. First off, the monthly monitoring price is the best in the industry. From the first time I made contact with Smith ******** to the time the technician left my home following install, my experience was stellar. The salespeople are super friendly, the tech was great and very detailed when showing me how the entire system worked. And the few times I have inadvertently set the alarm off, the call center contacts me immediately with genuine concern. I can't say enough good things about this company and will be a c... read more

Business response:

So happy you're happy! Thank you for your business! 

james l.'s profile image
james l. 
6 years ago

Just had the security system installed and can't be happier! Seamless install , low price, and our installer was so nice and explained how to use the system. I can't be happier with Smith Thompson Security! 

Business response:

So glad you're happy! 

Don G.'s profile image
Don G. 
6 years ago

A really great home security company. I made a switch from the previous service because their monitoring rates were getting out of control. The changeover was fast and easy. The technician installed the new wireless communicator in about 10 minutes, tested the system and was completed in about 20 minutes. I would recommend anyone give this excellent company a try. 

Business response:

That's right, we have never raised our rates in over 40 years now....thank you for your business! 

Frequently asked questions about Smith Thompson Home Security

How is Smith Thompson Home Security rated?

Smith Thompson Home Security has a 4.9 star rating with 5,441 reviews. 

When is Smith Thompson Home Security open?

Smith Thompson Home Security is open now. It will close tomorrow at 12:00 a.m.  

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