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Smith Thompson Home Security

4.9

About this business

Family Owned & Operated, Same Prices Since 1978. We know home security. 

Location details

6652 Pinecrest Dr #500, Ste 500, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.95,441 reviews
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Eric S.'s profile image
Eric S. 
7 years ago

They came out promptly and installed our security monitoring and sprayed for pest. Very competitive rates when you purchase a la carte, even better rates when bundled. 

Business response:

Great, thank you! Bundling, we think, when it was first attempted several years ago, had a rocky start. There really wasn't a very real savings and in fact, it sometimes cost more...not good at all! We actually save you a lot when packaged together, not just some fancy marketing pitch. We appreciate you bringing this up! 

Marcie W.'s profile image
Marcie W. 
7 years ago

We just recently switched from another vendor to Smith Thompson. We are so happy to have made the switch! We were able to use the equipment we had in place.The price per month is less than half of what we were paying and the service is great! 

Business response:

Half the price, love it! This is great news and we appreciate the opportunity to be of service! 

Shasta W.'s profile image
Shasta W. 
7 years ago

We are very happy with our Smith Thompson security system. The technician was able to upgrade a really old system that was previously in place for very low cost. He was very friendly and never pushed us to purchase add-ons or anything that we didn't need. My system does the same thing as ADT for half of the expense. 

Business response:

Thank you for taking the time to give us feedback! 

Brad K's profile image
Brad K 
7 years ago

We had been looking to transfer our alarm service away from a large corporation. We heard about Smith ******** after asking for recommendations from our HOA social media page and the overwhelming majority came back with ST as the referral. I called the number on the website for more information and to ask a few questions and ****** ** was polite, professional, and was able to address each concern I had. We went ahead and scheduled to have them come out for the install and activation. We had a few new windows put in, as well... read more

Business response:

Thank you! And we appreciate everyone in the HOA for their vote of confidence! 

Kristi H.'s profile image
Kristi H. 
7 years ago

We are very please with Smith Thompson Security. The technician showed up on time, he was very polite and personable. He made sure we knew how everything worked after the install. He answered any and all the questions we had with no hesitation. Our alarm went off soon after having it installed and they were quick to call us. I would definitely refer them to others! 

Business response:

Wonderful! Glad everything went smooth for you, we appreciate your trust and your business! 

Annette P.'s profile image
Annette P. 
7 years ago

Smith Thompson Home Security had the lowest price compared to all the other competitors. My former security company wanted to charge a lot more for me to go wireless so I made the switch to chance to Smith Thompson and have no regrets. They installed the new security system quickly and efficiently! 

Business response:

Thank you for the confidence! That's right, our low rate of $ 16.95 has never changed in nearly 40 years....and includes all wireless airtime, so no hidden monthly fees....just one simple low rate. 

Ryan S.'s profile image
Ryan S. 
7 years ago

Sales department was very low pressure, installation was very easy, and monitoring appears to be working without issue. Overall very satisfied with the service and expect to keep using them for the foreseeable future. 

Business response:

Glad we could help, and thanks a million for your business! 

Celia H.'s profile image
Celia H. 
7 years ago

Very good service technician Lloyd was on time and answered all my questions, was finished in a timely manner. Best of all no contract good payment plan and feel secured. 

Business response:

We appreciate that! Lloyd is one of our best, and we will pass this on to him. Thanks again! 

Valerie G.'s profile image
Valerie G. 
7 years ago

I've been using Smith-Thompson Pest Control & iformerlu US Pest for 16 years. I've been very happy with the services & technicians & have renewed my contract every year because of their excellent service. 

Business response:

That's great, thanks a million! We really appreciate our long time customers! 

Frequently asked questions about Smith Thompson Home Security

How is Smith Thompson Home Security rated?

Smith Thompson Home Security has a 4.9 star rating with 5,441 reviews. 

When is Smith Thompson Home Security open?

Smith Thompson Home Security is open now. It will close tomorrow at 12:00 a.m.  

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