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Skywalker Trampolines

3.9

About this business

Location details

1006 Promontory Rd, Brigham City, UT, 84302, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
3.9187 reviews
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Marcia Wise's profile image
Marcia Wise 
7 years ago

We purchased a 14x16 oval Skywalker Trampoline from Walmart online. It arrived safely in two large boxes. The instructions were a bit confusing, so I called Skywalker customer service and was very pleased with the tips Drue sent me via email, which helped immensely. My wife assisted me and called customer service later in the day for clarification on putting the mat/net on the oval properly, and was extremely pleased again with Drue's clear verbal instructions. Thank you for helping prevent a frustrating assembly... but most... read more

Heather Baker's profile image
Heather Baker 
7 years ago
Heather Lookadoo Cartee's profile image
Heather Lookadoo Cartee 
7 years ago

Excellent, fast and friendly customer service. So refreshing in today's market where I'm normally talking to a computer. Drue responded to an issue we had very quickly and it was taken care of in no time at all. In every market there will be hiccups, but the true test of a company is if they stand behind their products. Skywalker does. Thanks for the wonderful experience. Our trampoline provides so much fun for our whole family! 

Mark Wilson's profile image
Mark Wilson 
7 years ago

We purchased a 17' Skywalker from Dicks sporting Goods for our 3 granddaughters, we discovered we were 3 springs short. I contacted the customer service department and spoke to Drue about the replacements. She talked me through what I needed to do and sent me the list of what information I needed to send. I followed her directions and received confirmation that the springs were on there way. I will say that was the best customer service I have ever received on-line. Drue was professional, extremely helpful, easy to talk to a... read more

Richard Martin's profile image
Richard Martin 
7 years ago
Carson Toone's profile image
Carson Toone 
7 years ago
Malinda Doshier-Clark's profile image
Malinda Doshier-Clark 
7 years ago

We had nothing but helpful customer service reps when we called for help with replacement parts! Once i filled out the waranty info they quickly replied to me and mailed my parts out..all done in a 2 day span...thank u Drue! :-) 

Bob Curran's profile image
Bob Curran 
7 years ago

Great trampoline, excellent customer service, after unboxing and setting it up I had a small issue with the installation, I called customer service and spoke to Heidi she asked for a couple of pieces of information and some pictures she responded back in less then an hour, she gave me some great advise and things fell into place, she was pleasant and professional and made my granddaughters day. The actual set up took about 2 hours by myself, manufacturing was great and assembled quickly. I would highly recommend this product... read more

Jenna Patty Willson's profile image
Jenna Patty Willson 
7 years ago

My daughter got a Skywalker mini trampoline for her birthday. A couple months ago we noticed the netting ripping by the door. It dipped to bad we ended up having to cut it cuz it got stuck around her neck. I contacted Skywalker today and without hesitation sent out a new mat/net for us. 

Frequently asked questions about Skywalker Trampolines

How is Skywalker Trampolines rated?

Skywalker Trampolines has a 3.9 star rating with 187 reviews. 

When is Skywalker Trampolines open?

Skywalker Trampolines is closed now. It will open at 8:00 a.m. 

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