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Sheraton Salt Lake City Hotel
- Hotels
- Salt Lake City, UT
About this business
Location details
150 W 500 S, Salt Lake City, UT, 84101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The delta marriot manager doesn't have her employees change sheets. Then get embarrassed when you call them out and they dire you Because you put your two weeks in. The manager was laughing when I was telling the district manager Chad what was going on. I have been in contact with a lawyer, unemployment and the labor department. I'm currently waiting on a call back from corporate.
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Show up here because I have reservations here to be greeted at the door and asked to leave by security I explain to him I have reservations and the look on his face was as if he was trying to take a s*** in the toilet and was very constipated mind you he is walking around like his s*** doesn't stink but let me tell you every bit of his 600lbs stinks including his unprofessional attitude with me so my bank was down and I was waiting to pay for incidentals and this guy approached me again and explained to me that I can't sit i... read more
Business response:
******************,Thank you for taking the time to reach out to BBB **************** regarding a recent visit to our hotel at the Sheraton Grand Seattle. I am truly sorry that your experience was less than desirable and will address this issue immediately with my team at the hotel. If you need to reach me, you may do so directly at ************. Yours in Hospitality,******************* Hotel Manager Sheraton Grand Seattle ***********************************
Show up here because I have reservations here to be greeted at the door and asked to leave by security I explain to him I have reservations and the look on his face was as if he was trying to take a s*** in the toilet and was very constipated mind you he is walking around like his s*** doesn't stink but let me tell you every bit of his 600lbs stinks including his unprofessional attitude with me so my bank was down and I was waiting to pay for incidentals and this guy approached me again and explained to me that I can't sit i... read more
Business response:
******************,Thank you for taking the time to reach out to BBB **************** regarding a recent visit to our hotel at the Sheraton Grand Seattle. I am truly sorry that your experience was less than desirable and will address this issue immediately with my team at the hotel. If you need to reach me, you may do so directly at ************. Yours in Hospitality,******************* Hotel Manager Sheraton Grand Seattle ***********************************
If I could give it no stars I would! My husband and I went to this hotel for our anniversary! We paid for the night on Priceline. We stay in hotels frequently because it’s something we enjoy doing on the weekends just to see how each hotel is and to spend time together peacefully. Anyways we paid Priceline and when we went to check in the guy up front told us that priceline didn’t take our payment so we argued but to no avail he charged us again. When we got settled we had a notification on our phone taking almost 550 dollar... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
If I could give it no stars I would! My husband and I went to this hotel for our anniversary! We paid for the night on Priceline. We stay in hotels frequently because it’s something we enjoy doing on the weekends just to see how each hotel is and to spend time together peacefully. Anyways we paid Priceline and when we went to check in the guy up front told us that priceline didn’t take our payment so we argued but to no avail he charged us again. When we got settled we had a notification on our phone taking almost 550 dollar... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
If I could give it no stars I would! My husband and I went to this hotel for our anniversary! We paid for the night on Priceline. We stay in hotels frequently because it’s something we enjoy doing on the weekends just to see how each hotel is and to spend time together peacefully. Anyways we paid Priceline and when we went to check in the guy up front told us that priceline didn’t take our payment so we argued but to no avail he charged us again. When we got settled we had a notification on our phone taking almost 550 dollar... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Marriott has now decided to do their loyalists wrong. They have decided to penalize their patrons in a way that is unacceptable to travelers who have used their services for years. Apparently, policy has changed with someone booking through a 3rd party and now “credit” for a stay doesn’t make its way to loyalty points earned. I have stayed at a Marriott branded property for over 1000 nights in the last 15 years, almost 3 years of my life total, and now they are not recognizing this as “loyalty”. Well, it’s time to look for o... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Marriott has now decided to do their loyalists wrong. They have decided to penalize their patrons in a way that is unacceptable to travelers who have used their services for years. Apparently, policy has changed with someone booking through a 3rd party and now “credit” for a stay doesn’t make its way to loyalty points earned. I have stayed at a Marriott branded property for over 1000 nights in the last 15 years, almost 3 years of my life total, and now they are not recognizing this as “loyalty”. Well, it’s time to look for o... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Marriott has now decided to do their loyalists wrong. They have decided to penalize their patrons in a way that is unacceptable to travelers who have used their services for years. Apparently, policy has changed with someone booking through a 3rd party and now “credit” for a stay doesn’t make its way to loyalty points earned. I have stayed at a Marriott branded property for over 1000 nights in the last 15 years, almost 3 years of my life total, and now they are not recognizing this as “loyalty”. Well, it’s time to look for o... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Frequently asked questions about Sheraton Salt Lake City Hotel
How is Sheraton Salt Lake City Hotel rated?
Sheraton Salt Lake City Hotel has a 4 star rating with 3,580 reviews.
When is Sheraton Salt Lake City Hotel open?
Sheraton Salt Lake City Hotel is closed now. It will open tomorrow at 9:00 a.m.
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