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Select Community Services
- Property Management
- Chantilly, VA
About this business
Select Community Services is a community association and property management company based in Virginia.
Location details
4800 Westfields Blvd #160, Ste 160, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I live at Sunpointe I condominiums as an owner in Lakewood Estates. The management company is Colorado Association services. Services??? They are horrible! Who did they pay off in order to get an A+ rating on BBB?? Look at all the negative reviews...some 3-4 paragraphs long. There can be no justification for this!
Worst company. Have ever dealt with. Unresponsive, uncaring, and negligent.
Business response:
We are sorry to hear that you have had a negative experience with Associa. We are extremely committed to providing residents with exceptional customer service and your review will help us do better in the future. A member of our team will be contacting you directly to discuss your specific complaints. Thank you for your feedback, as we strive to be better each day.
We had Community Group as the HOA management company for about a year and a half. We went through numerous property managers in that time. We kept giving them the benefit of the doubt, but it took an excessive amount of time to transition from the old company to Community Group. Then community violations were not kept on top of. We had multiple people provide the property manager with violations, only for them to not be sent out, even though they should have been doing property drive throughs on their own. They showed up to ... read more
Business response:
We take all of our customer concerns very seriously, current or former. I am sorry to hear that you had a negative experience and that you have had issues reaching the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
The cleaners do a great job. However we are not on our 4th property manager this year for the Vancouver property where I live. Clearly there is a problem with the company being able to hire and maintain employeers.
Business response:
We are sorry to hear that your property has had several managers, our residents remain our top priority. A branch representative will be reaching out to you directly to discuss how we can assist you better in the future. Thank you for posting a review and we look forward to continuing to serve you and your community.
Our Associa representatives here in Bristow, Virginia are the best. I'm very impressed with their response time and taking care of our needs. We are very thankful to have them representing us, they truly care about our community.
Business response:
Thank you for taking the time to share your positive experience with us. We are dedicated to our clients and look forward to continuing to serve you and your community in the future. Have a wonderful day!
After selling 1 of my properties, i was made aware that this company charges FOUR HUNDRED DOLLARS, to obtain the paperwork needed in order to sell the property. Let me confirm what this means. They completed 0 work to sell the property. They were not involved in the transaction in any way or capacity. What they accomplished, was simply copy and pasting, and sending documents via email to the settlement company. That is all, and they believe what is fair for this service, is FOUR HUNDRED DOLLARS. A total scam, because they kn... read more
Business response:
Thank you for reaching out and providing your feedback. We will have a branch representative contact you immediately to discuss, in detail, the documents, process, and fee.
I live in Balmoral subdivision in Maryland managed by this organization. I have sent them emails, called left voicemails and sent letters and not gotten a response pertaining to improvements to my property, guidelines to maintenance of property and neighbor parking his six cars anywhere but in his driveway, but have not gotten a response from them. I wouldn't believe with money you spend that this would be the response.
Business response:
Thank you for reaching out and providing information about your experience. We are sorry to hear you are having an issue with receiving a timely response from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible.
If it was possible to submit 0 stars I would. I have repeatedly attempted to communicate with the "community manager" in regard to consistent and obnoxious noise, stomping, etc. from my upstairs neighbor. SILENCE...nothing but silence. Email after email going completely unanswered. I am having extreme buyer's remorse purchasing a property managed by this agency. The Joke is on me for not doing my homework but I hope this review will help someone else make the right decision and avoid having to associate with this management ... read more
Business response:
We take all of our customer concerns very seriously. I am sorry that you are having trouble reaching the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
Based on our terrible experience with this WB management company, i have to say that we dont feel this company treated the unit owners as their boss promised to, especially after taking over the property management service last Dec. from ************* company. The new property manager for ******** failed to follow their company's policy and Condomaniun Act.They ***** the unit owners like small kids if they dont like you. Horrible customer service and zero experience in condo management.
Frequently asked questions about Select Community Services
How is Select Community Services rated?
Select Community Services has a 2.7 star rating with 218 reviews.
When is Select Community Services open?
Select Community Services is open now. It will close at 5:00 p.m.
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