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Select Community Services
- Property Management
- Chantilly, VA
About this business
Select Community Services is a community association and property management company based in Virginia.
Location details
4800 Westfields Blvd #160, Ste 160, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There is discrimination and harassment going on at this property. My vehicle has been towed 2x since moving in with valid tags in April 2020 and I feel like I'm being scammed. I can't even park in my covered private spot I'm paying for because there are things like trash or furniture. Is this how ya'll treat people during a world epidemic with COVID-19 or just in general. Some people would like to keep the jobs that they have because everyone isn't as fortunate, especially with the economy falling. I was issued the temporary... read more
Business response:
We take all community concerns very seriously and are sorry to hear that you have had an issue with the towing procedures. As you know, the volunteer board of directors of your community is an elected board by the residents. And as the community manager explained, the governing documents of the community are approved by the board which outline the towing policy and procedures. A team member will be reaching out to you directly to go over the towing rules so that this issue can be avoided in the future. Out of curtesy to our ... read more
Worst company ever. When I move I will NEVER again live in a neighborhood managed by this company. no one answers emails or phone calls. no one responds to protest letters. They have put a lien on my home for a billing mistake that was their fault and months later they have yet to respond a single inquiry. not only that but I am now receiving violation letters for trashcans visible with a picture on the letter that ISN'T EVEN MY HOME!!!!!!! How on EARTH does this company have an A+ rating????? Shady. not possible.
Business response:
We take all customer concerns extremely seriously, and are sorry to hear that you have had communications issues from the branch. A member of our team will be contacting you directly to discuss the communication, violation, and billing issues that you have referenced. Thank you for taking time to post a review.
I was board member of the year. etc etc.We have always lived here since we bought 587 Springbrook North, Irvine, CA and raised our 4 sons here. A wonderful experience....until now. There seems to again be inappropriate activity going on with a few employees of PCM and Perry Law. Years ago I caught them embezzling money by among other things scratching over my dues check deposit stamp for HOA PCM and or Stonegate dues and restamping Perry Law...OCSDept considers that a felony by the way. That misunderstanding was taken care o... read more
After being a member of Associa in Hilliard Village Condos in Ohio I have since moved and bought a new place. After I paid the fees to them to close and move my account information over there kept charging me my HOA fees after I no longer lived on their property. Getting in touch with an employee here is next to impossible. I have been trying to get a hold of their office for over 2 months and they have the worst customer service I have EVER received. I have left voice messages and at least a dozen times and never am called ... read more
Business response:
We appreciate you taking the time to provide information about your experience and are sorry to hear that you have had communication issues with the branch. A committed team member will be reaching out to you directly to review your issues and resolve your complaint.
Houston Community Management does not communicate well, they do not return your phone calls in a timely manner. You ask for help they are not available. You might have to wait for weeks for a response, even then they may not respond. I have been told that email is the preferred contact and even then it is five days between each response and it never comes with answer. When they do respond they do not even look at my account to see that it has been updated, which only results in reporting the same information. Which is not he... read more
Business response:
We take all customer concerns extremely seriously and are sorry to hear that you have had communication issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents.
I live in a beautiful community, yet the management company Associa is working below standard. I have had an issue before, but now I have another one. I contacted management in January about my inability to lock my mailbox. The only small response I received was in January. They said they would contact a locksmith. I continued to inquire because my mailbox was still unlocked with no more responses. I am writing this review in March so there has been no resolution to my case. This issue has compromised my mail and the deliver... read more
Business response:
We appreciate you taking the time to provide us this feedback. We are sorry to hear that you have had issues with your mailbox and had trouble with follow-up from the branch. A member of the team will be contacting you directly to solve your issue. We are dedicated to resolving this issue as soon as possible.
I am filing an investigation with the FBI regarding ASSOCIA Hawaii. I pay my association dues EARLY and IN ADVANCE each month. This is the third time they have sent our supposed late fees, account charges and legal fees to an attorney. Amazingly, they only send letters when this is the case. I have tried to reach out to them several times and they have been systemically dysfunctional in solving the problem. My criminal complaint will determine whether they are illegally trying to gouge condo owners to make illicit gains from... read more
Business response:
Associa Hawaii is dedicated to our residents and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
RUN! I have owned a townhouse in the a Twin Cities association which is managed by Cities Management. I have owned this unit for over 13 years and have worked with many of the local management companies, but ever since Cities Management - an Associa Company, took over management, it has been a nightmare. I get confusing letters which look like violation letters and when I call to understand them, I get attitude from the property manager, Emily ******** She hired an attorney because I asked her to stop the harassment and the... read more
Business response:
We take all resident concerns very seriously and are sorry to hear that you have had a negative experience with our branch. A member of the team will be contacting you directly to go over your account and assist in solving the complaint. We do want to thank you for sharing your experience. It does allow us to review and access our processes and better serve our communities and residents.
Like so many other reviews Associa is by far the worst management company around. To echo other reviewers,"My neighbors and I have contacted the company multiple times regarding CC&R violations. It's rare for the company to respond, and if they do, their e-mails are belittling, disrespectful and rude....On top of that, they raise fees considerably each year, far more than can be justified for what is being offered.....other fees imposed on me, and both my condos were added to lien. That means the blackmail is still going on.... read more
Business response:
We appreciate you taking the time to provide your experience, as we strive to provide the best customer service in the industry. I am sorry to hear that you have had communication issues with our branch. A dedicated team member will be reaching out to you directly to review your issues and resolve your complaint. As you know, any increase in fee or waiving of fees is determined by your community's board of directors. As the managing agent, we do not have the authority to raise or waive fees. We will be happy to discuss this ... read more
Frequently asked questions about Select Community Services
How is Select Community Services rated?
Select Community Services has a 2.7 star rating with 218 reviews.
When is Select Community Services open?
Select Community Services is closed now. It will open at 9:00 a.m.
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