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Select Community Services
- Property Management
- Chantilly, VA
About this business
Select Community Services is a community association and property management company based in Virginia.
Location details
4800 Westfields Blvd #160, Ste 160, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst company I have ever dealt with. Their staff are totally inaccessible and incompetent. I see that on the BBB website they have 40 negative reviews, and only 1 neutral and 1 positive, yet they are rated A+. How can that be? This has to be the worst HOA management company.
Business response:
Associa takes all customer concerns extremely seriously and would like to remedy any negative experience that you may have had with us. Please contact your local management team directly and we will be happy to work with you to improve your community experience. Thank you for reaching out and providing your feedback. We look forward to working together in the future.
I'm on the HOA board for my association. We've been with Associa since November 2016. Since we signed our contract until the present, the community has experienced issues with incorrect billing of residents. We initially thought the problem was with the agent assigned to our association, but we've since noticed it's really just poor service and the company as a whole. The residents are consistently complaining about incorrect bills, fines, and ignored calls, unresponsiveness and incorrect incidents. As a board member we've e... read more
Business response:
I'm on the HOA board for my association. We've been with Associa since November 2016. Since we signed our contract until the present, the community has experienced issues with incorrect billing of residents. We initially thought the problem was with the agent assigned to our association, but we've since noticed it's really just poor service and the company as a whole. The residents are consistently complaining about incorrect bills, The incorrect billing is referring to the water bills. We had a manager change in or around D... read more
Worst Property Management Company Maple Ridge Community Management, On April X XXXX at 7:26am we received an email introducing the new property management company to the subject property, sense that date there has been nothing done to finish or maintain the property example the paint on the building is coming off, the grass is over grown, there is garbage all over the property the flower beds are becoming over grown there is a missing city tree at the front corner of the property that still hasn't been put in, the steps goin... read more
Business response:
Maple Ridge Community Management takes all resident concerns and complaints very seriously and our highly trained community managers are dedicated in making your community a wonderful place to live. As the managing agent, we take our direction from the community's board of directors, including maintenance and property projects. The MRCM team has tried on several occasions to provide you and your husband with community information but it is company policy that we do not submit our on-site employees to abusive or aggressive be... read more
WARNING! WARNING! WARNING! Ms. JILL ******** An employee of SOMERSET ASSOCIATION MANAGEMENT, managing director of The Metropolitan in Dallas, Texas. The most unintelligent, unprofessional, incompetent individual whose poor conducts are protected by the president of the company, Mr. Al ***** who promotes aggressive bullying tactics, MAFIA like attitude to cover up the company's corrupt and abusive behavior. Punishing the owners whom HOA pays the salary of the management. My experience is among many in which has also been s... read more
Business response:
Somerset Association Management takes resident concerns extremely seriously and have been working diligently with each individual involved to find a positive and effective solution to the issue at hand. Several options have been presented to the resident for a resolution and we will continue to work together so all of our residents are comfortable and enjoy living in the community. The highly trained, on-sight community managers have been professional, available and have worked hard to mediate the situation between residents... read more
Associa/Real Property Management are the biggest JOKES of all the world. They knew that homeowners in our development weren't happy with them, so they rigged our HOA board member election -by campaigning on behalf of the current board to keep the current board in place. They OMITTED the names of two candidates from the ballot who were well qualified for being members of the board, because they knew that some folks who were running for the board were going to petition to have Associa/Real Property Management removed as our HO... read more
Business response:
Real Property Management, Inc. appreciates the opportunity to provide information regarding the annual meeting, board nominations and election. It is truly unfortunate that Ms. **** is unhappy with the outcome of the election. Please find additional information below: Per our usual procedures, the annual meeting notices were mailed out announcing the time, place and purpose of the annual meeting. It was requested in the notice that residents submit their board nominations. The meeting was conducted by attorney Erica ******... read more
I am very dissatisfied with the service that our community, The Van Wyck Mews, receives from Associa Management Company. Our community is being neglected. Promises have not been upheld, but fees keep going up. We now pay $334 per month. When I phone the office, Miranda never responses back and never handles the issues. We have overgrown weeds, grass that is not properly cut, no seed planted for new grass or flowers, property has NEVER been power washed, a promised speed bump has not been installed, hallways were suppose to b... read more
Business response:
It is disappointing for us to hear that your experience with Associa has been anything less than great. I would like to take a moment to clarify the position of management, and the board within your community. Associa New York handles the day-to-day operations of your community. Including but not limited too; responding to homeowner concerns, contacting vendors, obtaining proposals, collecting homeowner payments, paying invoices, and providing recommendations to board. Several of the projects to be completed within the commu... read more
I received a letter from a collection agency concerning an outstanding balance. This is my first time ever being notified of any balance. Lennar was suppose to pay the HOA fee's when I closed. This HOA never advised me of any balances in 2017. I only received a letting making me aware of the upcoming payments as of 1/1/2018 in December 2017. This a unfair business practices. A person should be aware of their debt and given an opportunity to pay it before going to collects.
On Nov 27, 2017, we submitted a maintenance request to have a leak originating from the outside of our terrace repaired. Included in this request we asked that several pieces of siding that had cracked be repaired. When submitting a request it states that you will be contacted in 1-2 business days. Two weeks went by and we had not been contacted so my wife tried to call. She tried 3 times during the month of December and could never get anyone to answer the phone. Each time she left a message asking for a return call. We nev... read more
Business response:
Associa Community Group appreciates you brining this situation to our attention and we sincerely apologize for the delay in response and repairs. Per your conversation with the community manager, we have assessed the situation and have taken steps to ensure that it is not repeated in the future as well as provided a procedure for reimbursement for work done by your third party contractor. Please feel free to reach out to your community manager directly for any further assistance. Associa is committed to our residents and our... read more
37 Negative review, over 500 complaints, and they have an A+....just.....how? Lived in an HOA managed by Associa for over a year now, it is TERRIBLE. 0/10 do not recommend. They have poor...everything, I wish i had never bought a home in a neighborhood represented by this company.
Frequently asked questions about Select Community Services
How is Select Community Services rated?
Select Community Services has a 2.7 star rating with 218 reviews.
When is Select Community Services open?
Select Community Services is open now. It will close at 5:00 p.m.
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