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Sears Auto Center

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About this business

Sears Auto has knowledgeable sales and service associates that provide solutions that best fit your needs. Sears provides fast service. Drive in service, walk-ins or appointments are welcome / available. Sears is conveniently open 7-days a week, including nights, and you can shop for your other needs while you wait. Excellent value. Guaranteed lowest tire prices. Wide assortment of tires and brands to choose from such as Michelin, Goodyear, Bridgestone, Falken, BF Goodrich, DieHard and Craftsman. Over 850 locations nationwid... read more

Location details

77 Rockingham Park Blvd, Salem, NH, 03079, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
1.2582 reviews
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Sandra R's profile image
Sandra R 
3 years ago

Sears Home Warranty is a scam. I have been trying to get my microwave repaired. I scheduled an appointment 5 times and no one ever showed up. I give up. I don't think they are a legitimate company, I think they take your money and that is where it ends. 

Isiah B's profile image
Isiah B 
3 years ago

On Tuesday, March 1st, I placed an online order for an upright freezer, I selected delivery for Saturday, March 5th. On Saturday, March 5th, which was the expected delivery of my freezer, no one showed up, no text message, and no phone call. I contacted sears by phone, to which I was told that my delivery was delayed because your delivery truck came in late, I asked speak to a manager, to no avail, and was then told by your representative that it would be 1 1/2 hours before a manager could speak with me. I waited on hold, th... read more

Rick M's profile image
Rick M 
3 years ago

Sear Home Warranty is a waste of time and money - The didn't warrant my claim, I ended up having to pay for a repair that under my warranty plan . **************** and and ********************** kept saying the I used the wrong online url - I used the online information that was provided in my warranty package. The Sear Servicing person completed the repair and then ask me if I was under warranty. I provided all my information to include my coverage plan number and information, which I should have only paid the co-pay but en... read more

brian g's profile image
brian g 
3 years ago

Sears parts direct is a sham. The parts state that they are in stock and ready to ship and estimate arrival to be within 3 days. Sounds great except I placed the order and received a PayPal charge confirmation the next day. The rest is down hill. I had to call a week later to even get a confirmation that the order was placed from Sears Parts Direct and then they gave me an order number. I asked what was going on with the order and they said unexpected shipping delay, even though the part was stated as being in stock. I conta... read more

Glo W.'s profile image
Glo W. 
3 years ago

Sears is only in name but has no quality attached. The freezer that I purchased was delivered with defective gaskets. The replacement has to come from *****. Its sad that a brand new freezer needs parts replaced in order to work properly.The name Sears no longer has a stellar reputation. The name is used to sell junk. This is the first time Ive ever had a bad Sears product; now, unfortunately, Im a member of an elite group of junk holders.Local stores are aware of the complaints but apparently choose profit over reputation.N... read more

andres d's profile image
andres d 
3 years ago

DO NOT GO HERE or CALL Here by ANY MEANS!!!!! We bought a Kenmore refrigerator 2 years ago and it has been nothing but an unmitigated disaster. The condiment shelves on the side of the door have broken no less than 3 times(!) since we got it. Three times. I'm sure you have a record of this. The first two we had it while under warranty. The third time I had to pay for it; And just now one is cracking yet again.But that's not the reason for my unhappiness, believe it or not. The light bulb in the freezer went out. And it's not... read more

Robin H's profile image
Robin H 
3 years ago

DO NOT BUY FROM SEARS PARTS DIRECT! I ordered 2 parts, one was delivered and the other was on back order. I found the item locally and called to cancel the part on back order. I was told I would get a cancellation confirmation email 1-3 days and the refund in 3-5 days. Never got either. I have contacted this vendor multiple times and get the same response each time over the past month. Same call center, same response, same terrible customer service! Never got the part and never got any refund. I have filled a dispute with my... read more

Harold W's profile image
Harold W 
3 years ago

A & E Repair(Sears) came to repair our refrigerator 2/14/2022, the repairman said it need a defroster, he ordered the part. Calculated the **** to be $624.05, I gave him a check which he negotiated immediately. I aske for an invoice, none was provided. He said he would return 3/21/2022 to complete the job. The part he ordered came a few days later. I tried without success to contact A & E to see if he could come sooner. As I had the part I had a local repairman come to install the part , he came and said the part was not nee... read more

Sonya S's profile image
Sonya S 
3 years ago

Zero Stars There isn't an opportunity to speak to a person unless it's chat or online services. I paid ****** in full on February 2, 2022 to have my refrigerator repaired. As of March 4, 2022, I still have no fridge.I was scheduled for an appointment and had my son take off from work. Within their 4 hour timeframe, Sears decided that they would cancel my appointment via text. Not to mention the 4 text messages received that they were confirming. Sears stated that they are waiting for the part (delayed). Guess what??? The fre... read more

Frequently asked questions about Sears Auto Center

How is Sears Auto Center rated?

Sears Auto Center has a 1.2 star rating with 582 reviews. 

When is Sears Auto Center open?

Sears Auto Center is open now. It will close at 7:00 p.m.  

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