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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My name is ***** ****, I'm so **** out, I came home from work and Farmers Insurance cancel my policy stating 2 thing, how my car is in Brooklyn park, my family lives in Brooklyn and Because I had a accident, isn't the reason we pay for policy if something happens, I work for the Toyota dealership and I will not refer anybody to them until they fix this, (No legal claim to do this) I was told somebody was going to call me back, I'm still waiting
Business response:
The ******** has been contacted directly to address his concerns. Please close the file..thank you, Chris Lovelace
End of June I followed my friend's warm recommendation and asked his Farmers Insurance agent for a quote. 3 weeks later the insurance guy finally emailed me back and apologized that my email got lost. That happens, so I emailed back and told him that I already signed with another company. No big deal, stuff happens. But imagine my surprise when I got a letter in the mail yesterday, dated 19 days earlier (5 days after I told them that I signed up elsewhere): informing me that they denied me insurance. So now if I'm asked if I... read more
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We are sorry to hear of the ********'s unfavorable experience, but are unfortunately unable to locate a quote with the limited information provided. We would encourage the ******** to contact us directly at X-XXX-XXX-XXXX so that we may review the matter further. Thank you!
I purchased a Foremost renters insurance policy (owned by Farmers) through Progressive. About 2 months later, I received a notice that our policy was being canceled due to issues with the roof. We've never had an issue with the roof leaking, although admittedly there were branches touching the roof (these were subsequently trimmed). No further information was given. No photos. We were told that our insurance would expire in 26 days. I called and spoke to no fewer than 5 people. Each person was kind on a personal level, but... read more
Business response:
It is always our intention to provide excellent service to our customers and we apologize their expectations were not met. Records reflect the legal notice generated in accordance with state guidelines. Thank you for bringing this matter to our attention so it can be addressed.
Horrible Insurance...they kept kicking me out of my "discounts" every month around billing time and charging me an outrageous amount. Then when I canceled they said I owed on my premium for homeowners insurance because my roof was 30 years old. When in fact it was 4...Sent all documents requested and pictures and signed an affidavit...and still was charged the extra money stating that I should have sent the paper work in " that I never received" from the beginning. My original agent went to a different company and they did n... read more
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. Records reflect that the documentation provided did not reflect a full roof replacement. As the policy has since been cancelled at the consumer's request, we are prevented from retroactively modify the age of her roof. We thank you for your time and attention to this matter, and we apologize for any inconvenience this matter has caused. If we can be of any further assistance, pl... read more
My son did the responsible thing and got his own insurance policy after he graduated high school. They added my daughter to his sons policy, which was never suppose to happen because she was still covered on my policy, and after multiple attempts to remove her, they never would. He cancelled his policy and got new insurance and got a bill from Farmers for her and him for a policy that was cancelled. Both myself and my son have made multiple phone calls and NO ONE was willing to help. They did at one time send a broken link f... read more
Business response:
We are unable to locate the policy in question as the individual leaving the review was not a named insured, but we would encourage her son to contact us at X-XXX-XXX-XXXX to resolve this matter. If our ******** service dept is not able to do so we would advise him to escalate to a supervisor for additional review. Thank you for notifying us on this concern. Farmers Insurance Group�®
A driver hit my car and I was dealing with the claims agent. My car was an suv and they are trying to give me a car that was not similar to what I have. A car just above a compact car. I told them. I need at least a suv. I am not happy cause the car they are giving me is an inconvenient for me having children and car seats. He just kept claiming that by law we provide the minimum.
There systems are constantly down. I've been trying to make a policy change for a month and constantly told their system is down and they can't help me!
Business response:
We have contacted Ms. ******* directly to resolve her issues. Thank you , Chris*********, Farmers Insurance
Im very disappointed with this insurance company. 2 months ago i was charged 130 more than my regular amount after adding a vehicle for 3 days. Contacted my rep who starting looking into it. I told him they better not charge me for next month. Because this needs to get figured out 1st. No response tried calling both farmers and bristol but couldn't get threw. Emailed next come to find out my rep was gone. They then already took my next payment so 130 plus 60 in overdraft fees and they are saying they arent BUDGING! YUP IN TH... read more
Business response:
Thank you for notifying Farmers of this review. We appreciate the opportunity to respond to this inquiry. We apologize for any difficulty this ******** encountered with the local agency and encourage her to contact the company directly at XXX-XXX-XXXX to discuss her concerns.
Terrible company! They would only pay for 2 days for a rental car. They expected the repair shop to complete my car in 2 days. The repair shop owner has NEVER IN HIS BUSINESS EXPERIENCE dealt with an insurance company that would not cover the entire time to repair my vehicle. There were additional parts waiting to be delivered. Farmers doesn't care or doesnt want to understand that THERE ARE FEW REPAIR SHOPS that can get a repair done in two days. Especially when EVERYONE ELSE IN THE USA KNOWS that deliveries across the coun... read more
Business response:
We thank you for bringing this matter to our attention. We continue to consider this claim a two-day repair. Our understanding is that Ms. ********s vehicle was drivable. Our expectation, which was explained to Ms. ******* on June 29, 2022, would be for the body shop to have ordered the parts and confirmed their arrival prior to accepting the ********'s vehicle. We are unable to extend further rental days incurred by the need to order parts after a premature drop-off of the vehicle on July 18, 2022. Should Ms. ******* have ... read more
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is closed now. It will open tomorrow at 9:00 a.m.
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