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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Complete waist of time. They advertise one thing but then say they don't offer insurance in that area.
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. Though our ads air nationally, we are unable to provide all products in all areas due to a number of factors. We would encourage consumers to visit our website, Farmers.com, and enter their zip code to see if we are able to write business in their specific location. We thank you for your time and attention to this matter, and we apologize for any inconve... read more
I wish I could give them a ZERO!!!! The ******** service is terrible. As a former ******** I have never dealt with such incompetence. On 6/3 I got into a no fault accident filed a claim and my adjuster, her boss and the majority of the team seem to went on a company vacation. The other agency of the at fault driver was attempting to contact so one with no luck. They do not have in network shops so you have to basically do all the footwork of finding a reputable shop. GOOD LUCK when trying to contact them to give them that in... read more
Business response:
We appreciate you taking the time to let us know how we are doing and we are sorry to hear about your dissatisfaction with the handling of your claim. We take the ******** experience seriously and have provided the leadership team with your concerns.
Had an Auto policy with MetLife Auto Home insurance. Great Company. Was with them 38 years. In 2020 my auto insurance cost was $898 per year. Had a minor accident in 11/2020 - (two cars backing out of a parking space into the same area.) My next insurance bill for 2021 was $985 because of the accident and was calculated by Metlife. Then Farmers bought Metlife. In May of 2022 I was told by Farmers my rate would increase to $1190 because of the accident and that was the new rate I would have to pay for 3 years. It would go do... read more
Business response:
We contacted the ******** directly to address his issues. Thank you, Chris Lovelace, Farmers Insurance
Transitioned from Metlife to Farmers after buyout. Never got an invoice or email from Farmers when policy was almost overdue. Noticed that policy info was not up to date since they showed my roof was over 20 years old when in fact it was replaced within last two years. Told I would receive a discount based on new information. Submitted roof receipt documentation as requested to email provided. Received auto email reply that documents received . Called back a week later to verify received info and service reps could not locat... read more
Getting tired of the constant texting and calling me, illegally taking my contact from my license contact online! Ive gotten this text dozens of times! " Hi, this is ********* with the Recruiting Dept at Farmers Ins. It's an exciting time to join Farmers! We are hosting a Virtual Info Session Wednesday 11/16 at 12pm, to review various options to Agency Ownership opportunities. Please join us to learn more about which career path best suits you, by clicking the link below to register!! ************************"
After months of trying to gain access to my online account, been through so many representatives, tech support always hangs up on me and the representatives when they connect the call. I am SICK and TIRED of this! Their tech support team is terrible!!! I need to speak to a supervisor! This is ridiculous, they have changed our names, removed my husband from the policy without my consent and everytime i call its a diffrent representative! Farmers is the WORST!
Business response:
We have contacted the ******** directly to resolve her issues. Thank you, Chris Lovelace, Corporate ******** Care at Farmers Insurance.
If I could give zero star I would to the farmer agent Karen Ed* who was extremely unprofessional when handling my claim. My car was rear-ended and pushed 15 to 20 feet until it hit the island at the center of thr road by a car insured by Farmer's Insurance. Not only that she never picked up the phone that I had to leave a message and then she would call me when it was inconvenient, the way she treated me and this claim was extremely rude. From day one of our talk, I had told her that the car was making weird crackling noise... read more
Business response:
Dear Xiaoling Tan, We are in receipt of your Better Business Bureau ******** review. Within your review, you expressed concern with the ******** service you received from our claims department. We appreciate the opportunity to review this matter and respond. We regret any frustration you experienced during our claims handling as it is our goal to handle each claim promptly and professionally. We take the ******** experience seriously and your feedback has been provided to our claim leadership team. While our notes reflect... read more
The agent handling my claim was so so so rude, he ALWAYS hung up on me and NEVER picked up my phone calls. In fact, he refused to pay for my rental car because it took longer than usual, and when its done, they didn't even send the payment to the body shop and I have pay more for my rental car waiting on them to get my car back. *************************************************************
Business response:
We are in receipt of your Better Business Bureau ******** review. Within your review, you expressed concern with the ******** service you received and concern with the handling of the settlement payment and rental. We appreciate the opportunity to review this matter and respond. Our notes reflect that we have accepted 100% liability for the loss as our insured struck your parked vehicle. Your vehicle was initially taken to Caliber Collision where it was discovered your vehicle had prior unrelated repairs that would require ... read more
Farmer Insurance service is terrible. I bought a rental insurance for my collage daughter through MetLife, When my daughter moved out that apartment this year, I contacted my agent to cancel this rental policy on Aug. 6. She told me she cancelled it on Aug. 6. However, I still received the renew policy email and withdraw fee email on Oct 2. I contacted my agent again. No mater what we did, the fee was still withdraw from my bank. My agent said the refund has issue on Oct 4 and it will take 7-10 days to refund. Until now, Oc... read more
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is closed now. It will open tomorrow at 9:00 a.m.
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