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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A water pipe broke and filled the storage area of our condo with 10" of water. Our Claims Adjuster, Tine, was very responsive, attentive, professional, and courteous. I am very impressed with how our claim was handled. Keep up the great work!
I received a promotion to join Farmers Ins via my employer. After several months I began receiving notices that my bi-monthly premium amount (since it was being auto deducted from payroll) would be changing. When I called I was told the payments had been rejected from my account and then at resubmitting it made the amounts change. The continued to happen and when I requested it be researched since I was showing funds coming out, they explained payments had been received and assured me this would no longer happen. Soon after ... read more
Business response:
We have responded to the ******** directly to address her concerns. Thank you, Chris Lovelace, Farmers Insurance.
I was hit in a parking lot by a Farmers client. The client immediately admitted fault and I was given the name of the agent. I called for over three weeks before I could get anyone to care. I left message after message still did hear from the adjuster. I then called Farmers corporate and said, " what the hec?" I then immediately got a call from the adjuster. He told me to take my car to the body shop and get a quote. The body shop said they will not fix my truck until Farmers pay's. I still have not heard from the body shop ... read more
I switched to Farmers home & auto insurance then within 2 weeks cancelled it. Several months later, I received a bill for just under $300. I checked with my agent. He said once I cancelled, He could no longer assist me and advised me to call ******** Service. I called them and was told it was a fee the state of NC charged when you cancel before the term is up. This is NOT true. After months have gone by, I finally spoke with someone in ******** Service. This time, I was told it was a Farmers' policy, not the state of NC. The... read more
Business response:
We have contacted the ******** directly to address her concerns. Thank you, Chris Lovelace, Farmers Insurance, Corporate ******** Care Team
Awful experience with ******** service. Days of disputing a charge made to my account that was not authorized as the account should have been closed 6 months prior. They said they would issue the refund, but that it would take 8 days the issue the check and they wouldn't overnight it. So I am out $2400 because of their error and they can't spend $20 to overnight the correction. ABSOLUTELY AWFUL EXPEREINCE.
Business response:
It is always our intention to provide an excellent experience for our customers and we are sorry that this ********'s expectations were not met. Our review found that payments were applying to an in-force policy with us. We were not notified timely of duplicate coverage for this ******** and were not aware that a policy cancelation should've been processed. Explanation has been provided to the insured regarding our refund guidelines. We encourage the ******** to contact the company directly at X-XXX-XXX-XXXX should further a... read more
Worst ******** service and worst insurance company to ever be with and I've only been with them for a couple weeks! I am already in the process of finding someone else because of horrible they are. They can't do more than one thing at a time, they don't know how to stuff they were promised. I've already told my agent i NEVER want them again. Please don't ever get them for your auto insurance!!!
Business response:
Thank you for your inquiry with the Better Business Bureau. Unfortunately, we are unable to locate this consumer's policy. For assistance, we encourage her to email her policy number and preferred method of contact to **********@farmersinsurance.com. Thank you.
This company has managed to screw me over more than once now. Has caused me some many legal issues with the DMV and with the state of north Carolina. They have managed to set me up with 3 different payment amounts each time. First I started off pay 87.00 every week which was coming out of my payroll deduction for a whole year then somewhere down the line there was a system error and my payroll deduction was screwed up and they stop taking my payments and didn't notify me in any way that my insurance stopped I didn't know unt... read more
Business response:
Please be advised that we are responding directly to Brandy Brown regarding her concerns. Therefore, Brandy Brown can expect to receive a phone call within seven (7) business days. Thank you for the opportunity to clarify this matter. Should you require any additional information, feel free to call me at XXX-XXX-XXXX, or, for your convenience, my e-mail address is ***********@farmersinsurance.com
We have been trying to get our home back in order since a loss in June 2022. Kris ****** is our claims agent who only contacts me if I email his boss. I submitted receipts in September, and am still waiting reimbursement. Horrible service. I read my policy to Kris ******* and he says I don't have that coverage. It is literally in my policy. I want this resolved. Thay have no problem raising all my premiums, but not fulfilling their end of the contract.
Business response:
Dear Better Business Bureau, Thank you for your correspondence concerning a matter brought forth by Jolene ******* In her inquiry, Ms. ******* expressed dissatisfaction with the delay in the processing time of the above-referenced claim. We take the ******** experience seriously and appreciate the opportunity to respond. Our records reflect that we have been in contact with Ms. ******* and are working with her to resolve her concerns. An additional payment has been issued regarding her contents portion of her claim. Should... read more
I am very frustrated with Farmers. Firstly I tried to make a simple change to my auto policy because I bought a new car. I had to add the new car, then take the old car off the policy. That alone took several phone calls and they refused to make the change effective the date that my old car was unregistered to me. I transferred the plates from the old car to the new car. I was told that the change could only be made effective the date I called to ensure that they had made the changes I had requested in previous calls. Gettin... read more
Business response:
We have contacted the ******** directly to resolve all concerns. Thank you, Chris Lovelace, Farmers Insurance
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is closed now. It will open tomorrow at 9:00 a.m.
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