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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bristol West insurance has been awful to deal with!!! I just had my very first accident in 28 years and the damage entailed approximately $10,000 on a vehicle with an estimated value of $26,000. First they wanted it towed off to Copart for it to be totaled. I did not feel the vehicle should be totaled for that disparity in value. They would never send their own adjuster to get an estimate of repair cost and then claimed they felt our body shops estimate was too high based on a hand full of pictures we sent them. ***** the re... read more
Business response:
It is always our intention to provide excellent service and we apologize for having disappointed the consumer. Unfortunately, the policy purchased did not have rental reimbursement coverage for this loss. We have confirmed that the vehicle is repairable, we have written an estimate, and we are working with the body shop on the approval for some additional items. It is our understanding that the vehicle is considered "in production" and that our handling has not delayed the process at the body shop. The collision repair indus... read more
I have had housing insurance with Farmer's for over a decade and they came through for me when I really needed them the most. In particular, my special claims agent, Daniel Yarish was fantastic! He is the main reason I will be recommending Farmer's to my family and friends. A flooding incident caused by contractor negligence, which ultimately involved Farmer's Insurance, my HOA, and different legal teams in the pursuit of getting the faulty contractor to take accountability, was a complicated and prolonged process. But thank... read more
I switched to farmers insurance 6 months ago. My quote changed. First month. We lost our 25 yr old son recently. 9/22.Night of funeral service. Our payment was made after service. By 11pm. On 9/20/22. I recieved letter of cancelation. Late fee. Because they processed next day. 9/21/22. This is utterly disgusting. Where is grace period? Month of August. The farmers representative was so rude to third party. In local area helping with paperwork. Rmv1 form. My husband and I were so embarrassed. Angry at how farmers insurance sp... read more
Business response:
Please accept our sincere condolences for the loss of your son. We have verified that a 10.00 late fee has been waived. As an insurer, Farmers strives to deliver outstanding ******** satisfaction. Our expectation is that all company representatives will interact with our policyholders in a professional and courteous manner, and we regret your unfavorable experience. Your feedback is important to us, and we wish to assure you that we will complete a full internal review of the interactions you referenced. We thank you for you... read more
Do not us this insurance company. My son bought a house and got a policy online. They came out a month after the policy started and flagged 2 items and sent him a notice saying they needed to be fixed or he would be cancelled. They also said he could raise his deductible to $10k if he wanted to keep it. He raised the deductible to that to avoid cancelation until he could fix the 2 items. The next week he received a check for the remainder of the policy and a cancelation notice. We fixed the issues and he called back They sta... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We appreciate you sharing this for your son. Although we are unable to discuss policy details on a public platform and do not have your son's information to locate his policy, we can advise that our Underwriting eligibility guidelines are in place to mitigate future loss and ensure we are not taking on risks that may negatively impact our larger book of b... read more
I agree with previous reviews that Farmers does not provide the service level that MetLife did. I received a notice that my policy was being cancelled due to non-payment. I never received a renewal notice, invoice, summary of coverage, or new policy. I called and advised them that I did not receive these documents. Their answer was 'they must be delayed'. I requested the documents and have still not received them 2 weeks later. I could barely hear the phone rep because there was so much chatter in the background that I could... read more
I have car insurance with Bristol west and my payment went from $189. a month to $539.33 a month. I called them to fund out why it went up so high and they said due to state increase I could understand it going up a little but $350.00 more dollars no. I've been doing quotes on line and nobody else is charging that much.
Business response:
Records reflect that your premium was impacted in part by a state-wide rate revision. The renewal premium also increased, as your daughter is being rated this term. However, we do not have her driver's license number on file. Please call the company X-XXX-XXX-XXXX at your earliest convenience to discuss this matter and provide their driver's license number. We apologize that we did not explain this information to you when you contacted us previously.
This business has discriminated against me because of my heritage. Estimator ******** ***** and Farmers insurance adjuster ********** ***** should be held accountable for their actions against me. They refuse to pay for the damage to my vehicle and as of today you have lost a loyal ********. I have been with farmers since 2008 and have not had any issues until now. I am being discriminated against for my heritage and it is not okay. I cannot believe we live in a country where this exists in the insurance business. This is no... read more
Business response:
There is no evidence in our claim file that suggests Mr. Akhromtsev has been discriminated against in our handling of this claim. Farmers Insurance Exchange does not condone any form of discrimination or unprofessionalism in providing service to our customers. Our claim file reflects that we paid a collision claim for damage to the left side of the vehicle and we stand ready to discuss any further payments needed on the left side damage once the vehicle has been taken to a body shop. We have questioned the damage to the fron... read more
I've been a ******** for over 15 years and always paid my bills electronically. When I added a new bank account, FARMERS couldn't figure out how to automatically pull the money from my new account. After working with them for 6 months, still no luck. I've filled out the same forms over fifteen times. Even when speaking to various representatives, they still couldn't help me even after I followed all the appropriate steps. The name on my bank account for my business is different than my name which was causing the problem. No ... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. Unfortunately, we are unable to locate an account for this ******** with the limited information provided. We would encourage him to reach out to his local agent or our ******** service dept at X-XXX-XXX-XXXX for assistance with his Earned Premium bill, escalating to a supervisor if/as needed. We thank you for your time and attention to this matter, and ... read more
I have had MetLife for years, no issue and good service. MetLife was sold to Farmers Insurance and since then, nothing but problems and issues. I have been waiting for 2 weeks to hear from an adjuster regarding my vehicle which had its Catalytic Converter stolen. My rental coverage is only for 30 days and the shop that they told me to use, cannot do the work until November! The shop referred us to another "in-network" Farmers shop so I just need them to authorize a different shop and extend our rental which the initial autho... read more
Business response:
We take ******** service very seriously and escalated your concerns to our Claims Leadership team to review. Our file reflects that on September 19, 2022, you spoke with the claims representative to discuss your claim and concerns. The assignment has been updated for your vehicle and rental was extended. We appreciate your business and apologize for the frustration you experienced as a result of this claim.
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
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