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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don't know how but somehow they got my 2 car info and have been calling me for 2 days straight. yesterday it was 17 calls and today it's only 11 am and I have already had 8 calls. I keep saying take me off your lists of calls but was just told they could take me off that person's call list but someone else in the Farmers insurance would more than likely give me a call because there was no way to take me off the big call list. this is harassment. I did not want Farmers and now having to deal with this I NEVER WILL HAVE ANYT... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We apologize for the inconvenience and will gladly add the consumer to our Corporate Do Not Call list if they would like to provide their phone number. If possible, please also provide the phone numbers the calls have come from so that we may review to see if they are affiliated with Farmers Insurance Group. We thank you for your time and attention to th... read more
Shameful! My mother in law has dementia and Farmers kept taking out her insurance on a car we sold a year ago. I noticed that it's still coming out auto draft every month. My husband has power of attorney and today, we called Farmers to cancel the car insurance and we're told that we have to have a account number to cancel. We don't have one because we've moved her into a memory care facility and we don't know where her bills are going. So, we called Farmers and sent them the power of attorney and they can't help us. Stating... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We apologize for the difficulties the consumers have experienced and would like to assist, however, we are unable to locate an account with the information provided. We would encourage the consumers to contact us at X-XXX-XXX-XXXX and request to escalate to a supervisor if our ******** service representatives are unable to assist. We thank you for your t... read more
Simply the worst, awful! We had MetLife home/auto for 10+ years, it was absorbed by farmers and since then the last year has literally been one hassle after the next. Even after we canceled all policies and payed for prorated rates it does not stop, currently in our second collection notice for hundreds of dollars. Bills that after spending hours on hold Farmer's Insurance can give us NO explanation for; while rudely saying it is "not their problem" and giving disconnected phone numbers to call. Bottom line Do Not give them... read more
Business response:
We have been in touch with Ms. ****** to advise we need additional information such as a policy number to review. We have not heard back from her and therefore, we are closing this file. If you receive any additional information, please let us know. Thank you, Chris Lovelace, Farmers Insurance
My whole family had group discount home, auto's, and umbrella insurance for 20 years with MetLife directly with no issues, call them and they answered the phone calls within 10 minutes if not faster. Then a few months back they sold the policies to Farmers and it's been a disaster since. My Farmers account (web and app) only shows the old MetLife policies and doesn't show the new home policy Farmers issued. I'm getting emails for my daughters policies as well and she can't see any of her Farmers polices in her account and it... read more
We have been ******** with Farmers for almost 10 years. Last 12 months, my policy rate went up from around 1200 to 1718 /6 months, meaning more than 1000 for a year. Well, I contact my agent and he told me because MAYBE I run more. Let you guys know, I changed my work from 70 miles round trip to 20 miles round trip last 3 years. I disagree and contact agent farmer and I got answer because of 3 things: 1. We claimed 3 times for last 3 years and all I know is my mom called for help twice last 2 years because she forgot her key... read more
Business response:
We regret the difficulties you encountered and the confusion this issue caused you. It is always our intention to provide excellent service to our customers. Our expectations of our contracted agents are that they will provide the same level of service, and we regret that your experience was unfavorable. We regret the loss of your business and hope to regain your trust in the future.
One of the shadiest insurance companies they will nickel and dime u and ignore any requests to then bill u later don't use Shame on farmer's insurance to even endorse this type of services by Bristol west insurance Will also make complaint to BBB for fraudulent bills attempting to threat to send to collections services
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We are unable to locate a policy with the limited information provided, but if the ******** is still in need of assistance we would encourage them to contact their local agent or reach out to Bristol West directly at X-XXX-XXX-XXXX. We thank you for your time and attention to this matter, and we apologize for any inconvenience this matter has caused. If we can be of any further ... read more
Bristol west insurance is a joke, and the employees who are in high positions (*******) are beyond rude and very unprofessional ************* I wouldn't recommend anyone to waste their time and or money with them.
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this review. Unfortunately we are unable to locate a policy with the information provided, but we would encourage the ******** to contact us at X-XXX-XXX-XXXX if he requires assistance. We thank you for your time and attention to this matter.
All I want to say to anyone Farmers Insurance is the one to avoid at all costs they are not trustworthy, they lie and after they take your money they will micromanage everything on the policy for not to pay any kind of claims After years of paying thousands of dollars for my car and or my home they gave me **** because I did file a two thousand dollars claim that of course it was not approved. Never Again Farmers you are not getting any more money from me!!
Horrible ******** Service!!!! Made several attempts on line and on the phone to get an insurance quote on three different cars, two motorcycles and renter's insurance. My first attempt online directed me to make a phone call, weird, but okay. I called, spoke with an individual over the phone where I constantly repeated myself, my name, occupation, what I was trying to accomplish, which is obtaining a quote. The continued repeating of my self resulted in me hanging up, calling back and hopefully speak with somebody who can he... read more
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. This is not the experience we're looking to deliver. We would encourage the ******** to visit our website to locate an agent in their area (https://agents.farmers.com/) so that their quotes may be completed and any questions or concerns the consumer has may be answered and addressed. If we can be of any further assistance, please contact us.
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is closed now. It will open tomorrow at 9:00 a.m.
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