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Scott E Dority & Associates

1.3

About this business

Location details

541 Bullard Ave, Clovis, CA, 93612, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.3309 reviews
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Jason M's profile image
Jason M 
2 years ago

If they set you up with FOREMOST INSURANCE, Absolutely do not use. In this case you get exactly what you pay for. A cut rate coverage with absolutely no follow through. We had damage to our house, and began the process. At first, things went extremely well. Good communication, and the first disbursement went well. However... As the house was unlivable at the time, we requested a hotel. Arrived at the hotel, and there was no reservation. It took 5 days for the sub-contractor for the housing portion of the claim to even get ... read more

Chris M's profile image
Chris M 
2 years ago

*****DO NOT WORK WITH THIS COMPANY UNLESS YOU HAVE ANOTHER CHOICE**** I have been with this company for about 3 months and EVERY SINGLE MONTH there is an issue with my policy. I've been quoted one amount but at no point after starting my policy did I get it. With every company that I'd worked with, 1. I'd never had to track down a declaration page to prove I had continuous coverage. 2. I signed all the required documents and because my email didn't contain my policy number, they kept adding my son, and denying uninsured moto... read more

Robert C's profile image
Robert C 
2 years ago

Farmers recently bought out MetLife. I had Metlife for over years and was on the monthly payment plan. Farmers switched me over to a 4 monthly plan without my knowledge. When payment came do nothing was deducted. I looked up policy on website and saw where I was changed. Received nothing in mail. I have been trying for weeks why this change. The answer I received, auto and rental policies are going to be canceled unless I pay the enormous payment. Again this was on website, no letter. Farmers will not answer my emails, my le... read more

Business response:

We have contacted the ******** directly to resolve his concerns. Please close this file. Thank you, Chris Lovelace, Farmers Insurance, Corporate ******** Care Team 

Liam M's profile image
Liam M 
2 years ago

The Agent handling my claim, **** ********, continuously misgendered me even after correcting him multiple times. He then blamed it on having a "bad habit" of calling men "ma'am". I asked to be transferred to a different agent and was ignored. He was trying to set up a rental from an Enterprise that was over 100 miles away from the automotive shop that I'm scheduled to have repairs at, and insisted that was the best he could do. After him misgendering me a few more times after that and me clearly irritated he told me he was ... read more

Business response:

We have received a copy of your rating review regarding your claim. We appreciate the opportunity to respond. The claim has been reassigned to a different adjuster per your request. We have escalated your concerns to the Claims Leadership team to investigate the handling of the claim and provide coaching as needed to ensure improvement in future handling. We apologize for any frustration you may have experienced due to our handling of your claim as we strive to handle every claim promptly and professionally. Should you hav... read more

Jazmine K's profile image
Jazmine K 
2 years ago

They do everything in their power to avoid paying claims while insuring people whom are accident prone. My Acura was parked in a parking spot and their insured knocked my entire front bumper off causing damage. They accused us of accident enhancement because the vehicle was sitting parked and claimed the investigation can take months and to go through our own insurance despite the fact that their client hit and ran. 

Business response:

We thank you for bringing this matter to our attention. A review of the claim file confirms that this was not a hit-and-run and additional investigation is required before we can make a decision on this claim against our insured. No time frame has been discussed, and progress will depend on the progress of the parties involved. Should Ms. Kase have any questions, we encourage her to contact Claims Supervisor Patrick******* at (XXX) XXX-XXXX. Sincerely, BRISTOL WEST INSURANCE COMPANY Pamela ****** Claims Consultant Claims ***... read more

Luis A's profile image
Luis A 
2 years ago

I purchased a homeowners policy February 2022. Here we are in October and we just got hit by hurricane Ian in my area. Farmers does not want to cover my roof damage. Also, the same day the inspector came out they sent me a notice stating they weren't renewing my policy because it was no longer profitable for them. Or in their terms...exposure management. I have never filed a claim in my life with any insurance company, and the one time I need them this happens. The local office tried to play it off saying that they had my na... read more

Jae A's profile image
Jae A 
2 years ago

I got quoted 168 a month for Bristol West Insurance, a subsidiary of Farmer's insurance. Everything was great from May to October. I had one major accident on my record in 2020. July I accidentally scuffed someone's car. It took 2 months for someone to respond to me regarding an update. They claimed the paint scratch was worth 1800 dollars on an old vehicle of the other driver. My car had barely visible scuff marks. The reps from Bristol West never provided me documentation proving that the paint job was worth 1800 hundred ... read more

Ryan M's profile image
Ryan M 
2 years ago

I am not insured with Farmer's nor have I ever had a policy. I was contacted by my previous landlord, that moved in to my previous residence once I left. Farmer's was adding me to my landlord's policy as a "young driver". The burden was on me to prove I no longer lived in the same house. This is predatory, and the agent I contacted said that it was policy and they couldn't do anything about it. I ended up having to supply documents to prove I no longer even lived in the state. There are several things wrong with this: 1. Why... read more

Business response:

We apologize for any inconvenience this issue has caused you. Considering you previously lived at our ********'s property, your name appeared on the Driver Discovery report that we received from LexisNexis. We have confirmed that you have been eliminated from the household. 

Samantha F's profile image
Samantha F 
2 years ago

Extremely poor ******** service. I cancelled my homeowners insurance with Farmers on 09/16/2022, and was advised by an email on 09/23/2022 that the refund of the remaining premium had been processed and would be credited back to the credit card I had used to pay the premium. By 09/30/2022, the refund had not appeared so I called Farmers, and the representative said there had been a technical problem on their end in refunding onto my credit card and so an overnight check had been posted to me and should arrive on either 10/01... read more

Business response:

We have contacted the ******** directly to resolve the concerns. Please consider this file closed. Thank you, Chris Lovelace, Farmers Insurance 

Frequently asked questions about Scott E Dority & Associates

How is Scott E Dority & Associates rated?

Scott E Dority & Associates has a 1.3 star rating with 309 reviews. 

When is Scott E Dority & Associates open?

Scott E Dority & Associates is closed now. It will open at 9:00 a.m. 

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