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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would really like to put No star, but basically this company has really bad ******** service, takes your money without agreement and bad communication to the customers. I had this insurance with no issues since 2018. As soon as an issue comes up the problems get worst. I was unfortunate to be in an accident which total my vehicle. I was trying to change my policy before my next payment was due .... That never happen it took almost 2 months for them to go into effect. Which at that time I. Still was paying for a vehicle on ... read more
Business response:
Our intention is to always provide excellent service to our policyholders, and we apologize that your recent experience was unfavorable. We would welcome the opportunity to review this issue in more detail. At your convenience, please contact Bristol West ******** Service for further assistance at (XXX) XXX-XXXX. Thank you, ******** *********.
BE AWARE!!! BE AWARE!!! BE AWARE!!! Please do not waste your time with this company, their agents are professional liars who will not answer your calls when needed, they will give you the run around and will absolutely do everything in their power not to pay out on a claim or pay as little as possible. They will hide everything and anything possible if its not going to be in their favor. Their insured damaged my motorcycle and the claim process took 33 days for farmers to pay out and have my shop start the repair process on ... read more
Business response:
We thank you for bringing this matter to our attention. A review of the claim file confirms that Mr. ********** was a third-party claimant and was paid for his property damage within a reasonable time, less than 30 days since the report of the claim and one day after we received the information we needed from the repair shop that he chose. We have accurately communicated with him regarding the nature of our insured's coverage that applies to his claim and we cannot give him legal advice. We apologize for any frustration or i... read more
The ******** service representatives and supervisors here need some better training. I recently found a better rate on my car insurance with another company, and my policy was nearing its end anyway. I called approximately 10 days before the policy was set to run out and asked to cancel since I figured I would receive at least a small refund for the remaining time. I was informed that there would be a $50 fee that would come out of the refund for cancelling early. That doesn't seem necessary, but okay, fine... So I asked if ... read more
Business response:
Thank you for notifying Bristol West of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We have reviewed the policy and confirm that the policy has been cancelled correctly to comply with the states guidelines. We apologize you were having a difficult time making a payment online. When a policy is cancelled the amount due has to be paid by phone with a representative during normal business hours, by IVR system or by mail. Please accept our apology for the confus... read more
I went through an auto insurance claim against Farmers in San Jose, CA. First, the injury and property claims sides of this company are purposely split into two. This is done so that the property side can give you the infinite run around independently of the injury side, which is usually more litigious and costly. I was given the run around by William Lam for months trying to simply get my car rental reimbursement. I left him messages weekly by phone and text between January 10th - Mar 30th, to which he never replied as mat... read more
Business response:
Thank you for speaking with me on May 19, 2020. We appreciate you letting us know how we are doing. We apologize for any frustrations you may have experienced regarding your claim. Our records reflect you have spoken with our claims supervisor on your concerns, and your claim is resolved. Should you have any additional questions, please do not hesitate to contact me.
beware of farmers ins i had a total lose on my car it was 20 days old i bought it at invoice i owed $...XXXXX farmers offerd me$ XXXXX,i had to hire attorney.i had been with farmers for 30 years to make long story short .and 3 month later they paid$ XXXXX.farmers is a rip off.if your house were to burn down they would really get you...
Business response:
Thank you for speaking with me on May 11, 2020. We appreciate you taking the time to let us know how we are doing. Our review of your claim shows your concerns have been addressed, and your claim is resolved. We strive to handle all claims professionally and apologize if we failed to meet this standard when handling your claim. Please feel free to contact me should you have additional concerns or questions.
To Whom It May Concern: Foremost Insurance Company is operating in Bad Faith. I have been a loyal ******** of Foremost Insurance Company for seven years. Currently, I have a dwelling fire three landlord policy for my rental property located in Georgia.. On 03/16/2020, I filed a claim with my coverage provider, claim number 83-1-1, policy number -357, for extensive vandalism of my property only to have it denied three weeks later. The estimated damage was done during a period between my tenant occupying the residence and my ... read more
I have been working with Joseph for my daughters' life insurance for many years. But I don't have any issue or problem with him. He always answers to my questions about the insurance policies I have for my daughters. Tatsuo
During covid -19 I've contacted my agent several times not once several finally was told Bristol west insurance would not be providing discounts however my vehicle has not moved since March 13th day we went on lockdown till today still has not moved Bristol west continues to deduct full payments no discounts this company should be ashamed of themselves
Business response:
At this time, Bristol West is not offering premium relief in the form of discounts or premium credit. Instead, Bristol West has delayed planned rate changes, extended premium payment due dates and made adjustments to reinstatement guidelines in an effort to assist our customers. We encourage you to contact your local agent or our the Bristol West ******** Service team at X-XXX-XXX-XXXXto review what options you may be able to explore.
These rats don't care about the costumer. I can't even get a hold on my agent and when i do it only get worst and they lie. All the want to do is push you to buy policies you don't need and if you don't do it they will leave you hanging. Also one of the agents opened a policy under my name and i had no idea until i got a letter saying that i owed money and i was sent to collection.
Business response:
We apologize, but we were unable to locate your name and policy number. Please contact our Service Center at X-XXX-XXX-XXXX so we can look into resolving the issue for you.
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
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