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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm not happy with the Bristol West insurance co. The billing continued to rise. We only used this company for 6 months. Now that we canceled they continue to charge us more money and they can't give a good reason why. This company should go out of business. So before going with this company. DONT.
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. Records reflect that there were multiple premium bearing amendments to this policy. Additionally, it was cancelled effective 11/20/20, which represents 7 months of coverage. If the consumer secured new insurance prior to the date of cancellation, we encourage him to reach out to Bristol West to terminate coverage retroactively and to obtain a statement of account, which will deta... read more
Friendly employees and a quik and easy application process. Got the best rates i could find in the area
Business response:
We appreciate the positive feedback, Joseph! Thank you for choosing Farmers!
Farmers stepped up when I had my house fire and took care of us immediately! We never had to worry about anything and customer service was fantastic! I didn't realize how good my insurance was until I actually needed it. My insurance plan was based on recommendations made by my agent, Mary A*****, and it met all of my needs!
We cancelled homeowner insurance after a year with email proof in 4/2020. Farmers Insurance kept mailing us bills afterwards and sent us to the collection service for $470 for the period between 4/2020 and 8/2020 and demand us to provide proof of the new policy from another insurance company. Excuse me? it is non-of-Farmers' business to which company we switched to. Just cancel the policy directly after the stop of payment from us, fix your collection error and stop harassing former ********. I called the ******** representa... read more
Business response:
Our intention is to provide excellent service to our policyholders, and we apologize that your recent experience was unfavorable. Our review shows that your policy has been cancelled effective the renewal date, and there is no further balance due. We appreciate the opportunity to respond to your concerns. If you need further assistance, please contact Farmers Direct Service at (XXX) XXX-XXXX. Thank you, ******** *********.
I bought insurance with Farmers 2 years ago. They have taken my payment on a timely basis . But yet I submitted a claim due to damage to my roof, which was made by hail. They have failed to cover the repair of my roof claiming, that, that was damage done prior to them insuring the home. However, no one came to check my home before the house was insured. No one from their company ever saw the roof. As per Mr. Montoya (Supv) the Hail damage was based on a weather report. That shows the last hail storm was done before I bought ... read more
Business response:
We value Ms.********* business and regret her dissatisfaction with the outcome of her claim. We have reviewed this matter and discussed the determination with her, and in doing so believe we have appropriately determined the loss occurred prior to the inception of her policy with our company. As we explained, the photographs we received from her clearly capture the damage in question, and we do not believe an in-person inspection of the roof is necessary. We have advised Ms.******* she is free to provide any additional infor... read more
State farms need to give Jason moncur more training videos he's new and doesn't know what he's doing . I paid for a premium package to protect me from renters damaging my home. The renter left my home in such a state and the slow witted jason denies my claim. The word farmers I thought was from back in the day when a farmer would always help a person in need. A trust worthy person someone you can count on. Thats the problem farmers insurance lost their way they sub out to foremost insurance so they can take your money and ig... read more
Business response:
We are in receipt of the rating provided by Mr.******** We regret any frustrations he has experienced during this process. Upon receipt of Mr. Mielke's inquiry, the Claims Supervisor contacted him to discuss his feedback. The claims office has agreed to complete a re-inspection, and once that is completed, they will be reaching out to Mr. Mielke to discuss the outcome and any next steps. Should he have any questions, we encourage him to contact the claims office.
This is the worst insurance company I sadly have had to deal with. Bristol West has taken over 3 weeks to deal with a claim I made regarding an accident with my car and someone else's. The customer service cannot help me as they cant get any information regarding my claim because my representative is supposed to take care of that. However, the representative isnt available on weekends, will take days to reply to messages, and doesnt pick up any calls. I still have been waiting for this to be dealt with while constantly tryin... read more
I have had Farmers home owners insurance at my present home for approximately 10 years. After my basement flooded several times and many visits from a plumber $$$$ we had to camera the lines to find out that there was a cracked pipe under my back deck. I had to hire an excavating crew to dig a 9 foot hole in my yard and tunnel under the deck to repair the crack. I took several pictures and a video of the excavation. After it was repaired I contacted Farmers Insurance to see if I could file a claim to cover the cost of the ex... read more
Business response:
Dear Better Business Bureau: Thank you for the opportunity to review this matter and respond. Upon receipt of your inquiry, we attempted to locate a claim for Ms.********* but were unable to do so with the information provided. Ms.********* was contacted via email on November 2nd, and November 5th, 2020 in regards to her concerns, however to date we have not received a response. We apologize for any frustrations Ms********** may have experienced, and encourage her to contact us so that we may further review her concerns rega... read more
Kim and her team are the best in the business! They give the best customer service - rare to find these days! They explained everything so it was easy to understand and showed me how I've been overpaying for coverages that I never even needed! They gave me customized coverages at a fair price and they are always a business that I'm proud to recommend to my family, friends, and neighbors!
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
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