This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Esperanza is a very professional and sweet individual who goes above and beyond to meet her customers needs so that they are satisfied. She immediately made me feel at ease with her honest and informative feedback regarding any questions or concerns I had. I highly recommend her business to anyone wanting prompt and accurate service!
Business response:
Very much appreciated Laura - Thank you!
Bristol West/ Coast National however we are going to call them is either extremely inefficient or intentionally evasive. Either way, their lack of communication is unacceptable. I was involved in an accident 8/9 in which my car wa totaled and It was not at fault. I tried to get into contact with the claims specialist involved with my case for that first week. I called her 10 times, left 3 voicemails, Geico left some voicemails as well. I finally get ahold of her supervisor after wading through Bristol West terribly construct... read more
Business response:
Dear Better Business Bureau: Thank you for the opportunity to review Ms. Schubert's concerns and respond. We would first like to apologize to Ms. Schubert for any frustrations or inconveniences she may have experienced as a result of our handling of her property damage claim, and apologize if any of her phone calls went unreturned. It is our goal to respond to every correspondence in a prompt and professional manner. Our records reflect that the claims office has been in contact with Ms. Schubert to address her total loss an... read more
I had my attorney file a claim against a farmers insured vehicle, when I was run over May of 2019. All documents, evidence, police reports, and demand letters have been sent and acknowledged. After the first 60 days of run around I started getting letters in the mail every 45 days stating that they needed more time to get a statement from their own insured driver. The same driver that did not and has not filed a claim for their own destroyed vehicle. It shouldn't take 15 months to pay out a claim.... In California there is a... read more
Business response:
We are in receipt of the ******** Rating provided by Mr. Durham. We appreciate the opportunity to review this matter and to respond. According to our records, on February 26, 2020, we notified Becker Law Group on behalf of Mr. Durham that we did not have coverage for the accident and would be unable to assist with damages. We regret any frustrations that Mr. Durham has experienced during our handling of this matter, however, we respectfully maintain the current coverage decision based on the information made available to u... read more
If I can give this place a negative I would. I have never ever encountered such a ridiculously slow, irresponsible, disorganized agency. I have waited 4 months to get my compensation check and still to this day, as I am writing this, I have not yet received it. I called my lead claim representative, Harli, numerous time throughout the span of this 4 month wait and it seems to me that I am the one doing her job, constantly reminding her about the status of my check, always calling/emailing her for answers because she is so un... read more
Business response:
Dear Better Business Bureau, we appreciate the opportunity to respond to this matter and escalated Ms. Yee's concerns to our claims leadership team for review. We would first like to apologize to Ms. Yee for any frustrations or inconveniences she may have experienced as a result of our handling of the claim. Our records reflect a check was mailed to Ms. Yee on July 14th, 2020, after Ms. Yee had provided an estimate of repairs for her vehicle and advised us on July 7th, 2020 that she wished to proceed with the claim. When Ms... read more
I would NOT recommend this insurance company to anyone. After a Hurricane in a previous state with numerous disasters in the surrounding area, my old insurance company had my family and myself squared away within 15 minutes of speaking with them. With Farmers insurance? This is the 4th day and still waiting after a power outage that lasted 3 days with 2 small children and all our food spoiled. We pay insurance for a reason but can't use it. Completely unacceptable and gross conduct by this "insurance" company and it's repres... read more
Unfair policy practices and terrible ******** service. My rate was raised over $100 for no reason,i then switched companies and was still charged for the following month i was covered by another company as well as a cancellation charge,none of which i was informed of until i received a letter in the mail from collections. All of this occurring during a global pandemic, the company was completely unwilling to work with me and i settled for 80% debt from the collector, which amounted to my money for food for the week, really t... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We regret the consumer is unhappy with the service provided. Records show that his premium increased due to a change in vehicles. While we acknowledge his frustration, we have confirmed that his policy was rated correctly and our prices represent the most competitive rates we were currently able to offer. Additionally, once the consumer's policy was cance... read more
I owned ac2015 travel trailer that received roof damage during a storm. The trailer was considered a total loss bt Formost. We agreed to an amount for the loss and was told a check would be sent electronically to our lien holder. I was told if I bought a new travel trailer within 30 days that I would be paid up to $961 for the state taxes. Well, the check was sent via US Mail from CA to Ohio on June 29th with no confirmation or tracking number. Who in this day and age sends a $15,000.00 check through the mail this way? As of... read more
Business response:
We thank you for bringing this matter to our attention. We've spoken with Mr. Sammons and have resolved his concerns. Should Mr. Sammons have any questions regarding his claim, he may contact Claims Supervisor Osama Al Haymi at (XXX) XXX-XXXX. Should anyone have any questions regarding this response, please contact me at (XXX) XXX-XXXX or by email at ***************@farmersinsurance.com. Sincerely, Foremost Insurance Company Grand Rapids, Michigan Tyniese ******* ******** ********* Consultant Claims ******** *********
I couldn't believe how fast they were to pay out on my auto insurance claim. They even gave me more money than I thought I would get for the damage to my car. Change and my claims rep were both outstanding! Superior ******** service!
I caught the Linda Sovola Agency overcharging me. I had three properties plus car insurance. I was a loyal ******** for ten years. I left an email and phone message giving them 48 business hours to resolve the issue. When they failed to respond, I changed insurance companies and requested a refund. It took a month to get a check. Then they tacked on a $19.50 fee which should have been deducted from my refund check. I then recieved a notice of cancellation for nonpayment of my renewal premium for the amout of $568.00. I sent ... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. Our review found that our ********'s auto policy renewed effective March 19, 2020, and the policy was cancelled per the insured's written request effective March 25, 2020. The earned premium amount billed to our ******** was for coverage provided from the renewal date of the policy to the cancellation date requested. We also confirmed that the Automatic C... read more
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com