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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mother passed ***** As executor of estate I contacted her home and auto insurance sales rep Marcus Washington, I stated I was selling her home and auto and just wanted to ensure both were covered for the next month or so until they sold. He said he would check into it. I then suddenly got a call from someone else at Farmer's saying my mother's home and auto policy were CANCELLED. What! I called Marcus back, no, he assures me, the coverage is still in place, they just need to re-write the policy but no, home and auto still... read more
Business response:
Hi Cindy. Please except our condolences for your loss. We would like the opportunity to provide assistance. Would you please email your mother's policy number and your preferred method of contact to **********@farmersinsurance.com? Thank you. EB
Stay far away from this company!!! Money hungry company only concerned about themselves. Had a severe tornado storm come through and our roof had major damage. It took two weeks for someone to come out to look at it. Then refused to fix it, nor pay for what we had to have fixed while waiting for an agent to come out!! After being with this company for almost 10 years, never having a claim. This year our rates jumped up over $500! When we asked why such a jump in our premium we were told that there were so many claims in our ... read more
Business response:
Thank you for bringing Ms********* concerns to our attention. We attempted to reach Ms.****** at the email address listed to discuss her concerns, however to date have not received a response. Based on the information provided, we were unable to locate any claims for Ms. ***** with our company. We encourage Ms. ***** to contact us at (XXX) XXX-XXXX or via email at ****************@farmersinsurance.com.
I was helping my father save some money from his insurance because I noticed he was paying way too much for this policy.Days before his new renewal he called his local agent Luis to cancel his policy his local agent told him give me a month to give you a better rate.Even though his policy is going to start in a couple of days.Days before my dad kept calling his local agent and his local agent Luis J Valladolid kept ignoring his calls. So comes day before the renewal and I called on behalf of my father to tell Luis he needs t... read more
Business response:
It is always our intention to provide excellent service to our customers. Our expectations of our contracted agents are that they will provide this same level of service, and we regret that your father's experience with the local agency was unfavorable. We are unable to locate the specific policy in question since the reviewer is not the policyholder. However, we would welcome the opportunity to review this issue more thoroughly with him. If your father is interested, he may call Farmers Direct Services at (XXX) XXX-XXXX. Th... read more
Farmers insurance has been robo calling me several times a day. They are a big part of the robo call problem. I gave them 1 star because I can't rate them less the that.
Business response:
Daniel, we apologize for the calls you've received and would like to understand what's occurring. If you're interested you can contact us at *****************@farmersinsurance.com to be placed on our Do Not Contact list. Thank you.
i was with this vehicle insurance group for a year. i was late with 3 payments and they cancelled my policy without notice. i would have had my vehicle repo or lost my plates or both. i needed to keep full coverage on it or it or it would be taken away from me via the lienholder.. i will never use them again, ever.
Business response:
We regret the difficulties you encountered as a result of the payment issues and the cancellation of your auto coverage. Our goal is always to provide excellent ******** service to our policyholders and we apologize that your expectations were not met.
Worst insurance company! Even though they may help you lower your rate; they still don't help you! I got charged double in one month and they said they would refund it, its been 2 months since i've been waiting keep in mind I"M STILL making my MONTHLY payments. I call and speak with a supervisor and they say "Yeah of course we'll get this fixed, I'm so sorry for the misunderstanding. I'll make sure that your claim gets FULLY SUBMITTED this time"... Sooo I've been waiting for this because you guys are not doing your jobs corr... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. Per review of the consumer's file, her payment was returned to her card on file on 01/28/21. The consumer was recently advised of same and was encouraged to reach out to her financial institution. We apologize for any confusion in this matter. We thank you for your time and attention to this matter, and we apologize for any inconvenience this matter has ... read more
Worst insurance company I've ever dealt with, horrible ******** service from Jessica in adjustment as well as her supervisor Brian Pack , refused to assign me to another adjuster after complaining that Jessica's service was unacceptable. I will be dropping this company.
Business response:
We are in receipt of your inquiry regarding Ms. Moore's concerns with the service received on her claim. We appreciate the opportunity to review and respond. We are pleased to confirm that we have reached out to Ms. Moore to discuss her concerns. We take these matters seriously and while our file does not reflect that Ms. Moore was treated unprofessionally, we regret that our service failed to meet her expectations.
These insurance agents are just as bad as used car salesmen. They have no problem accepting your monthly insurance premiums, but when it comes to paying out a claim they pretend they don't even know you. We switched from Liberty insurance to Foremost insurance purely based on the less expensive premiums. We filed a claim due to damage to our fence. They state that there were images from google maps showing previous damage to the fence. This is what happens when a bunch of uneducated high school dropouts run a business. Never... read more
Business response:
We are in receipt of Ms. Sanchez's feedback. Unfortunately, we have been unable to identify a claim or policy based on the available information. We reached out to Ms. Sanchez to review her concerns; however, we have not received a response. Should Ms. Sanchez have any further questions or additional information for us to consider, we encourage her to contact the claims office directly.
Tashwanda is a very nice lady and has helped me and has explained eveything to me completely. she is very understanding and i recommend her to everyone thank you Tashwanda your amazing for everything you have done for me.
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
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