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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This insurance company have refused to provide a refund for a deceased member under our auto policy. We have been requesting for over 6 months for a refund for the balance of the remainder of the deceased plan. This company and agent have been dragging their feet. The agent in question (Quoi Nguyen) have stopped responding our to our emails or phone calls. We currently still have an active policy for 4 member of our family and we're not getting any service from this agent. I hope this complaint will get your company to take ... read more
Business response:
Thank you for bringing this matter to our attention so that it could be addressed. We have spoken with the agent of record and were advised that he would reach out to our named insured to resolve any concerns that she may have.
The owner of this independent agency is unprofessional, unethical, and far from integral. He refuses to resolve an issue regarding payment of wages for hours worked. I would not recommend anyone to become employed with or conduct business. The company is pyramid scheme SCAM!
Bonee **** and Nate ******** have been the worst Farmer's agents to work with. A policy that is quoted at $3200 for a 6 month rate was messed up by the agent and then $810 monthly bills start coming in! At that point, I ask for clarification of the billing. Hours on calls, countless emails and no one at the 800 line or the agents mentioned above can breakdown the payments back to the original proposal! Avoid these people if you value your time and money.
Business response:
Thank you for bringing this matter to our attention and allowing us to respond. Our review found the original 6-month renewal term from February to August included coverage for three vehicles. The 6 installments for this policy term began in February and ended in July. It appears that two vehicles were added, one in April and the other in June. As a result of the billing cycle, the premium due for adding these vehicles was applied to the remaining two installments (June and July) causing your billing notices to be higher. We... read more
this has to be the absolute worst insurance company I've ever had to deal with. I regret ever getting auto insurance from them. For one, around March one of their drivers hit my car & police found him 100% at fault. Mind you, we both have the same insurance so you would think things would process faster but was I wrong. It took me more than 2 months to get my car fixed over something that wasn't my fault at all. They kept on giving me the run around , had to wait almost 3 hours to talk to someone on the phone to make a claim... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We understand that being in a loss is never pleasant, however, a review of the consumer's file confirms that the third-party claim was handled promptly. As we were unable to contact the other party, we accepted liability based on the police report. To address the visible damages to the consumer's vehicle, we prepared an estimate using appropriate parts f... read more
I have tried repeatedly to pay an upcoming insurance premium to renew my Foremost boat insurance policy. Payment is due very soon. Their online payment system has been dysfunctional in my repeated attempts. Their phone payment system has also been dysfunctional in my repeated attempts. This is frustrating. it is also worrying - are these guys really serious business people? Their very poor 1.43 out of 5 rating here at the BBB site is consistent with the crummy experience I'm having with Foremost.
Business response:
Dear PETER************* Thank you for your feedback on making a payment to Foremost�® Insurance. It is always our intention to provide excellent service to our customers. We are sorry for the recent difficulties you experienced with our website. We show that you were able to make the payment with the agent. You can make a one-time payment on www.Foremost.com using the below steps: 1. Go to www.Foremost.com 2. Click on Pay Bill on the upper right corner 3. Click Make a one-time payment 4. Enter the Billing Account or Poli... read more
Roof was damaged by severe storm that blew through the night of 6/14/2021 some shingles blew off and the center vent was damaged. The farmers adjuster Matthew McCullough send the inspector out to verify the damages The inspector said the roof had to be replaced.The adjuster has said the roof was too old for a replacement when the inspector and roofers said it was not repairable so he has denied my claim .So several roofers has name Farmers Insurance has one the worst for claims so be aware of this. There are several people t... read more
Business response:
We have received a copy of your rating review regarding your claim. We value you as a ******** and appreciate the opportunity to respond. Your concerns were forwarded to the claim's leadership over your file for further review. We are pleased to hear that a supplemental payment was issued to you on July 9, 2021. While our investigation did confirm your roof suffered covered wind damage, it was also determined some of the damage was caused prior to your policy's inception date with us, and there was also damage caused by we... read more
Foremost policy I bought for my home and property wasn't what I agreed to when selecting the policy. I agreed to a policy that would cover replacement of my home or financial repair of it 100%. My house was ravaged by 3 storms in 2020 one of which knocked out my life sustaining HVAC. Originally they approved to pay the claim. But now they say I maxed out my policy and they won't pay and they won't cover future claims until my house is fixed from the previous claims WTF!?!? I depend on AC to survive and it WAS covered and now... read more
Business response:
We have received a copy of your rating review regarding your policy and claims. We value you as a ******** and appreciate the opportunity to respond. Your concerns were forwarded to our claim's leadership over your files for further review. During our investigation, it was determined your Dwelling limits of liability for your policy period of May 19, 2020 to May 19, 2021 were exhausted due to payments made to you on 3 prior claims. For this reason, it was determined no additional amounts were available. As you are aware, o... read more
Shady! I had one of their insurers hit my car and all they say is they can not reach the insurer so they can't do anything with the claim. They do not return phone calls! I've been trying to get answers for over 2 months and am getting no where. I'm sure they accept his check every month but when it comes time to pay out....they can't reach him??? Like I said, SHADY!
Business response:
I appreciate you taking the time to let us know how we are doing and I am sorry to hear about your dissatisfaction with the handling of your claim. I am providing this information to the officer over our Ohio Auto Claims operation to see that you are contacted to discuss this matter further.
I had the vehicle I was driving hit by someone insured with Bristol West insurance in Boston, Massachusetts and filed a claim with them since their driver was at fault. It was a bit confusing to access the current agent and find the right claim for the person who hit me but once we did, the service was even worse. The agent we worked with (Rachel *********) was very disrespectful from the moment she contacted me as well as my partner who is the owner of the vehicle I was driving. Rachel was very short with me, lied about my ... read more
Business response:
We are in receipt of the inquiry regarding Ms. Burrell's concerns with the handling of her claim. We appreciate the opportunity to review and respond. We are pleased to confirm that we have spoken to Ms. Burrell regarding her inquiry, confirmed that the June 14, 2021 payment was mailed on June 15, 2021, and have requested documentation regarding the out-of-pocket transportation mentioned in the inquiry. In speaking with Ms. Burrell, we expressed our regret for any frustration she experienced during our handling of the claim... read more
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is closed now. It will open tomorrow at 9:00 a.m.
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