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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Farmers had denied almost every claim I have had! I nknew when I reported water damage to Farmers in my bathroom they would find a reason to deny it and they did and my Adjuster Van Lough didn't even want to explain it to me he told me to call my agent! We were having some work done in our bathroom and pull the contractor discovered a leak unknown to us! So Van the adjuster denied the claim because he said it was existing and I asked him how would we ever know that it was even leaking had we not be told and how can I see bet... read more
When Metlife insurance transitioned to Farmers their quality of services has diminished. It took several calls for issues to be resolved and no one is ever on the same page regarding their protocols and processes. It is concerning because in an event the issue you might address is more important and you are left in a limbo. Not to mention they are a bit sneaky with their prices and cost, hidden fee and all.
Business response:
We willl be addressing this issue directly with the ********. Ms. ****** can expect a response within 5 business days.
The worst insurance company I have ever dealt with in my 20 years of being insured. I would absolutely deter anyone from using this company. They are rude unprofessional and should go bankrupt. I do not recommend them to anyone at all whatsoever. I hope to god I never have to use them if it's the last company on earth. They have an unprofessional tone over the phone and are not empathetic. They do not service their clients whatsoever. They are in the business of making money for themselves not looking out for the welfare of ... read more
Business response:
As an insurer, it is always our intention to provide excellent ******** service for our customers and we regret this ********'s expectations were not met. We were unable to locate an active policy with the information provided. Therefore, we encourage this ******** to contact our ******** Service Department at (XXX) XXX-XXXX, for assistance regarding their concerns.
I've had this insurance on my modular home since 2004. I previously had a claim for my roof which was satisfied in 2014. We've recently had a rain/wind storm in South Carolina and there was damage again. My roof in my kitchen has fallen in and I have damage done to the roof in the bedroom. I was told by two PROFESSIONAL ROOFERS that the roof wasn't done right from the factory. My claim was denied by this company claiming it's due to normal wear and tear. This is Bull****!!! I WAS TOLD BEFORE THAT THIS COMPANY WAS A RIP OFF A... read more
Business response:
We are in receipt of your Better Business Bureau review from August 10, 2021. We take the ******** experience seriously and have attempted to contact you to discuss the matter further. Upon our review, we have been unable to locate a Farmers Insurance Group policy number or claim number for your loss. Should you wish to discuss your claim further, please contact us, and provide your claim number so we can review this matter for you.
By far the worst insurance company the claim department is a joke very rude and unprofessional never answer the phone or return calls back I will never do business with bristol west its making farmers insurance look bad
Business response:
Thank you for bringing this matter to our attention. We take ******** service extremely seriously and this matter was escalated to claims leadership for review. Our records reflect that Mr. Smith was contacted by a member of our claims leadership team on August 4, 2021, to discuss his claim related concerns. While not evident in the file, we apologize if any of Mr. ******* calls went un-returned as we strive to handle every claim promptly and professionally. We also apologize for any frustration Mr. ***** experienced as a ... read more
Stuck for 18 hours with no help now. This is the 2nd time this company has left us stranded. I blame Farmers Insurance for giving out such crappy RV insurance in addition to Foremosts many incompetencies. Im changing all my policies today. They charge a high rate for zero service. The calls for help were answered in some foreign country. Buyers beware of this garbage insurance!
Business response:
We appreciate feedback and have reached out to the ******** directly to address their concerns.
First of all it was such a RIDICULOUS process trying to get insurance through them. I had to prove that I had the vehicle I wanted to insure, why would I try to get insurance for a car I didn?t have!? They had me take 20+ pictures with a piece of paper in every picture with that days date. I haven?t been happy with their service and now that I don?t have to vehicle I called to cancel my policy and they won?t!! They said I have to prove I don?t have the car anymore!! I told them to take off the bank account they have and the ... read more
Business response:
Our review found that your policy was canceled per your verbal request on 7/29/21, and confirmation of this information was mailed to your residence. You can expect to receive your refund of $58.00 within the next 10 - 15 business days. Should you have any further questions, please contact Bristol West at (XXX) XXX-XXXX.
The company only lies and the staff is rude. They mislead the client to make mistakes and then charge extra money for late fees. They said that I was supposed the get some documents to sign so I could keep the premium I was offered but they never came! When I reached out the fist time, I had the worst experience EVER!! The "agent" was pretending that he couldn't hear me so I confronted him and he was the rudest person... Also, he was lean to error by sending the wrong documents and provided me with the wrong email address. O... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We apologize for the consumer's experience. As a courtesy, we have reversed the policy changes. The remaining credit of $4.49, will be mailed to the consumer within the next 7 business days. We thank you for your time and attention to this matter, and we apologize for any inconvenience this matter has caused. If we can be of any further assistance, pleas... read more
No costumer service. No local office to go to. For 2 weeks we have tried to replace vehicle on existing policy. Multiple phone calls. They can't provide with the total monthly payments amount after we changed the vehicle Still have not been done .
Business response:
Thank you for contacting Bristol West. We regret the difficulties you have encountered. Our review indicates that the referenced policy is not serviced by a local agency, however, our ********'s may contact Bristol West directly at X-XXX-XXX-XXXX Monday through Friday 8:00 a.m. - 6:00 p.m. Additionally, our ********'s may also make an inquiry or may pay their bill online using www.bristolwest.com.
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
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