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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My house has a raised foundation n was flooded due to a pipe burst. I had severe water damage. They used two excuses not to pay for my damages. They said you didn't notice the damage fast enough. We couldn't for about a week until we noticed the high water bill. Their second excuse was that we don't pay for mole recovery and we accepted the lack of mole coverage, but there were other damages as a result of the flooding underneath the house such as damaged insulation n soil damage which are all documented. They said no all da... read more
Business response:
We are in receipt of your email dated September 28, 2021, concerning a 1-star BBB ******** review from our policyholder Kambiz ********. We appreciate the opportunity to review the matter and respond. After careful review of the claim and the information known to us, we respectfully maintain that the claim was investigated and resolved appropriately. Upon receipt of the inquiry, our claims department attempted to contact Mr.********* to discuss his claim and concerns. At this time, we have not been able to speak with him. ... read more
They called me 15 times in a day and a half even after I told him to stop calling me
Business response:
Thank you for notifying us of the consumer's concern. We apologize for any frustration and will gladly add the consumer's phone number to our Do Not Call list if he would like to provide his information. If he could also provide the phone number(s) he received the calls from so that we may review that information, that would be appreciated. Unfortunately, bad actors have discovered that insurance quotes require the same sort of personal information those same callers previously claimed to be calling on behalf of your bank, c... read more
I had foremost for my motorcycle and unfortunately an uninsured unlicensed driver hit me. After foremost totalled my motorcycle, I purchased and switched my policy over to the new motorcycle. In order to stop payments for the old bike, foremost canceled my autopay. They did not tell me or ask me to set it back up when I added the new motorcycle. So without telling me, or calling me, or doing anything, they canceled my policy and I had no idea until now. Now they won't honor the policy I had. And I've spoken to a manager who ... read more
Business response:
Our intention is to provide excellent service to our policyholders, and we apologize that your recent experience was unfavorable. Our review shows that your policy cancelled for nonpayment and is no longer eligible for reinstatement. We have confirmed that a new policy can be written, and we would welcome the opportunity to review this in more detail. At your convenience, please contact your Agent for further assistance. If you would prefer to speak with Foremost directly please call X-XXX-XXX-XXXX Thank you, Foremost *****... read more
After having Farmers' home insurance for 8 years, I filed a claim for the first time because the roof was damaged by a hail storm recently. The adjuster came and looked at a different unit saying he couldn't go up to my roof because it is too high ( my unit is a three-floor row home) and said because the other unit didn't show hail damage my unit must be ok and denied the claim. Also, the roofing company had arranged to come and meet with the adjuster at the appointment time, but he decided to show up one hour early and left... read more
We have had Farmers car & home insurance for a long time. Only had one claim on our car until now. With all the rain winds and hail we had a big leak start in our dinning room. After almost 5weeks they decided to replace the roof, but did not cover the inside because there was no real proof were the water came from. I was told from the being we had 100% coverage. We literary had a shower in our dinning room with 5000. dollars worth of damage. I will tell you now we are changing company's the they just want their money. If I ... read more
Do not set up payroll deductions! I was with Metlife through Mercer for multiple years with no problems. As soon as Metlife became Farmers is when the problem started. They took more than $600 out of my payroll deduction without notifying me. When I finally reached an agent, they were slow in giving me answers. Now two weeks later, I get a last minute update that they will be issuing me a refund for the deduction but they will be taking out over $700 this check! I was told a refund request was already put in but why is this ... read more
My 18 year old grandson obtained insurance through Bristol West insurance abs the agent name is a Yolanda and her boss name is Roger. These two took coherced him into advising his father as the primary so he can have a lower insurance. They did not verify any Id before listing the father as the primary on the policy. The policy was obtained fraudulently. My grandson has had Two accidents within 60 days? The insurance company refuses to remove the father off the policy saying the son takes full responsibility for the accident... read more
Business response:
As an insurer, it is always our intention to provide an excellent experience for our customers. Our expectations of our contracted agents are that they will provide this same level of service, and we appreciate you bringing this matter to our attention. We are unable to locate the policy with the information provided in this review. Therefore, please have your son and grandson contact Bristol West directly at (XXX) XXX-XXXX and request to speak with one of our Supervisors for assistance.
Purchased home insurance from this company effective 8/1/2021. Bid was competitive with all other insurance companies & amount was within our budget. Then less than a month I get an additional billing of $172.61. They increased the reconstruction cost from $235k to $277k. WTF I am retired on a fixed income, so $172 is not a lot of money, but more than I wanted to pay for home insurance. This results in a 20% increase in a year for home insurance. I don't think I am getting that type of increase in my SS check. Thanks for let... read more
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. Records reflect that the consumer's home reconstruction costs were modified as a result of a new business property inspection. The revised amounts more accurately represent the risk we were insuring. We thank you for your time and attention to this matter, and we apologize for any inconvenience this matter has caused. If we can be of any further assistance, please contact us.
I do not recommend Farmer's for renters nor home owners. I have had them for 5 years. I pay an average of 1600 a year for their very pathetic coverage. My deductible is now 2200 yet I have not once had a claim that they would cover. My roof is leaking in about 4 different areas. They sent out an adjuster that came all the way from Houston, TX to me in El Paso, TX. He got up on the roof and came down only to tell me that he didn't see any hail damage, but assumed that the water getting into my house comes from rain and wind. ... read more
Business response:
We have been in contact with Mr. Phillips and have explained we cannot identify his claim with the information he provided. We remain willing to assist him, but thus far he has not provided additional information to allow us to research his concerns. He remains free to provide additional information at his convenience.
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
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