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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This Company is rude and very unhelpful. My 90 year old father had their insurance on his car and when he was put into a nursing home we had to sell the car. We notified them by mail that he was dropping their insurance (in March). We got a bill requesting more money. I called them after 45 minutes trying to get a real person she was rude and wouldn't tell me anything helpful. Her response was to have him call. Well he doesn't have a phone in the nursing home (dementia ward). NOW they are demanding payment and have sent him ... read more
Business response:
Our intention is to always provide excellent service to our policyholders, and we apologize that your recent experience was unfavorable. In order to provide additional information, and process any changes to the policy, our underwriting guidelines require that we obtain Power of Attorney documentation. If the cancellation date is incorrect, a retroactive cancellation may be able to be processed with the proof of sale. We would welcome the opportunity to review this issue in more detail. At your convenience, please contact Br... read more
I've been insured with Farmers insurance on my property and cars for 20+ years in California. On March 2021, I moved to Florida and called Farmers to add my new car to the policy. Farmers agent sent the business to Bristol west. They quoted for $159/month. I paid for it monthly and on the 04/16/2021, I called to cancel the policy. Instead of refund back the 14 days that I already paid for the entire month, they sent a bill of $76 since I did not electronically sign some forms. I was in the middle of the move, and hotel is my... read more
Business response:
Our intention is to always provide excellent service to our policyholders, and we apologize that your recent experience was unfavorable. We would welcome the opportunity to review this issue in more detail. At your convenience, please contact Bristol West ******** Service for further assistance at (XXX) XXX-XXXX. Thank you, ******** *********
Told me I was insured for delivering mail (after I told them what I do and the vehicle I have) and after three years of paying them for coverage I had a claim that they would not approve. Tried to cancel and they told me to email them with no email online or on the contact info. Thanks Farmers.
Business response:
We are in receipt of your recent inquiry to the Better Business Bureau regarding the above-referenced claim. In your inquiry, you expressed dissatisfaction with the denial of your claim. We appreciate the opportunity to review this matter and respond. After review, we respectfully maintain that we are unable to provide coverage for this loss as losses occurring while delivering goods or services for a fee are specifically excluded from your policy. As we have not been able to confirm that your agent made an error, we are un... read more
I have unfortunately been with another insurance company for the last 9 years. There have been 2 incidents where a vehicle hit me and the other driver was at fault. Both times my insurance handled it horribly and unfairly. Luckily this time the other driver was insured by farmers. Believe me when I tell you the difference in claim handling between farmers and my insurance company is massive. Farmers has been compassionate, fair, and responsive. Even though their insured is deemed liable, they have put the work in to make sur... read more
Worst insurance ever no only can you not reach people to resolve issues they want to do everything by email.. also their adjusters like to badger, lie, and threaten people. I've never had a worse experience with insurance as I have had with them. They are rude and allow their employees to threaten people with things that are not legal. While taking these issues to the office manager he stood behind his employee and made it sound like I misunderstood but I understood her nasty lies and threats. Spent over a hour on hold to re... read more
FRAUD. They will take your thousands of dollars and run with it after canceling your insurance without notice. I had a DUI and I was required to carry a type of insurance that requires you to pay the 6 six month premium up front. I paid them for the full contracted amount for the 6 months and find out a week later that my insurance was cancelled (conveniently right after they got my thousands out of me). I sort the issue with them, pay a $250 fee to find out that the reason it was cancelled was because I had signed up for pa... read more
Business response:
Thank you for allowing us the opportunity to respond. We have confirmed that your policy had been paid in full for approximately $1,333 and included the Go Paperless Discount. This discount was removed when the paperless process was not completed for an additional charge of $93.00. Although payment for this amount was received, it was not honored by your bank, which resulted in the cancellation of your policy. Your policy has since been reinstated with no lapse in your coverage and is paid in full. We regret any difficulties... read more
They were decent in the beggining. However I changed my insurance and went to cancel Bristol West. I cancelled on the 21st and my payment date is the 23rd. Person on phone said I?d be getting a check 10 business days later because they will already take the money out of my account due to auto payments. How is this reasonable? They can?t stop a transaction 2 days before it happens because they claim they need 3 business days. Why is it that when I cancel my account that they still have access to my checking? And why a physica... read more
While filing a claim with Foremost Insurance, I received the rudest, least open minded claims person I have ever encountered. And the supervisor was no better. While trying to describe the problem, the claim agent kept talking over me; would tell me that wasn't his experience with the same problem, and asking me questions I was unable to answer with any expertise whatsoever. No one was sent to check the damage done to see exactly what had happened, what the problem was, and what the damage from it was. He just said based on ... read more
Business response:
Dear **** Barfield, Thank you for being a Foremost ********. We appreciate you taking the time to let us know how we are doing and we are sorry to hear about your dissatisfaction with the ******** service you received and regret if any calls were not returned promptly. We take the ******** experience seriously and your review was provided to our claims leadership team. As you are aware, the Property Supervisor spoke with you on May 21, 2021, to discuss your concerns. As stated in our letter dated April 22, 2021, coverage wa... read more
The most creepy insurance that ever existed, should place a zero star:). It was provided through Goosehead Ins. My mother of 73;signed up for that company because she rarely use her vehicle and she is living on a fixed income. She made a down payment of 49.63 dollars, for a total amount of 69, so far so good, then needed some additional proof of residency and previous proof of insurance, however I have suggested my mother to cancel it after reading the bad reviews, two days which she did then they start charging her 85.10 ju... read more
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this review. We regret that the reviewers mother had an unfavorable experience with us, but we are unable to research further with the limited information provided. We would encourage the reviewer's mother to reach out to us directly at X-XXX-XXX-XXXX for Farmers or X-XXX-XXX-XXXX for Bristol West. If we can be of any further assistance, please contact us.
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is closed now. It will open on Monday at 9:00 a.m.
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