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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst insurance ever. Filed a claim for damage to my fence from a tree fall. They wanted me to assess the damage and take photos. I am handicapped and couldn't do it so they closed the claim. My dog hot out due to the damage. I am not happy!!!
Business response:
We appreciate you taking the time to let us know how we are doing. Your feedback is important to us and we will use your feedback to improve our services. We apologize for the experience that you have had regarding our handling of your claim. Currently, we are taking the necessary steps to review and resolve this matter. Farmers Insurance Exchange ******* ******* Consultant - Claims Customer Relations
This company sucks and they are ripping people off and they dodge your calls; their answering machines always say that they will return your call in 24-48 hours but they never do. They take it upon themselves to just add stuff to you files/ policy even though you are the one paying for your policy and they done communicate with you at all and think that you want notice what they do with your policy, it is now February 16, 2021 and I have been trying to reach supervisor Debra Sierra for over a week now and she had yet to retu... read more
Business response:
We are in receipt of Ms. Taylor's inquiry regarding the liability outcome of her claim. We appreciate the opportunity to review this matter and to respond. Our file reflects that we found the driver of the other vehicle to be the cause of the accident, however, when we could not reach an agreement with the other insurance carrier, the claim was referred for binding intercompany arbitration who assessed shared responsibility to each driver. Based on the intercompany arbitration findings the property damage claim was paid out... read more
Was in an accident not my fault with a person insured with Farmers. Even though the process was rather simple Farmers cheats you in the rental car while yours is in the shop. I went to the place they set up, Enterprise, and what they payed to not cover the cheapest car they had. I had to pay out of pocket. To make things worse they gave me a rental for 5 days, I picked my car up at 5:30 in the evening on Tuesday and was told they car had to be back Saturday. Seemed like only 4 days to me but according to Enterprise, Farmers ... read more
Business response:
We are in receipt of the recent inquiry to the BBB regarding Mr. S******* claim. In the inquiry, Mr. ****** expressed dissatisfaction with the approved rental timeframe. We appreciate the opportunity to review this matter and respond. After review, we are pleased to advise that our claims office has reimbursed Mr.******* for an additional day of rental to cover his out of pocket expense relating to a necessary early pick up of his rental vehicle. We apologize for any frustration this may have caused Mr. ******* Should Mr. ... read more
I am extremely displeased and will be finding another company for our home insurance. We are renting out our home and the tenants broke a window, put washer and dryer outside. etc. Not a lot of damage but we called and were told "you are covered" we've got you! that is so terrible someone would do that! We were to have an adjustor come out and look at our home. My husband called the adjustor, to ask a question, and was told" No, they were wrong! you are not covered for mischief and vandalism". He asked, so why do I have this... read more
Business response:
We appreciate you taking the time to let us know how we are doing. Your feedback is important to us and we will use your feedback to improve our services. We apologize for the experience that you have had regarding our handling of your claim. Currently, we are taking the necessary steps to review and resolve this matter. Foremost Property and Casualty Insurance Company *************** Consultant - Claims ******** *********
I would give farmers a 0 if I had the option. Not a trustworthy company. They will sell you anything then cancel you. Speaking with other people recently, they will double your rates with in 6 months. Go with a better company that you can trust.
Business response:
One of the strategies that Farmers uses to promote proper coverage and the appropriate placement of new business is the inspection of homes that are insured with our company. If the inspection findings reflect that a dwelling does not meet our underwriting guidelines for maintenance and condition, we are unable to continue to provide coverage. Our review shows the reason we were unable to continue your policy was due to an unacceptable roof condition. We regret any inconvenience this decision has caused you and appreciate th... read more
We have had our insurance with Farmers Insurance, Auto and Home since 2005. They have always been there for us, by email, phone, letters. They will not hesitate to fax or email much needed information to us, no matter where we are. *******************s office was close to my home, easy access, Lori and *********** are always available, ready to listen, give us options and advice! I recommend Family and friends to J ***************** office because I know that they will get the service, advice, options they need with professi... read more
Business response:
Thank you so much, Mary, for the kind words. We at Farmers are so pleased to hear of your positive experience with both our company as well as your local agency. We look forward to continuing to serve you and your family for many years to come!
Farmer business group need to hire peoples like those who they taking you first time, I had commercial business insurance with farmers due to covid I forced to close my store on Oct/ 1st, since I paying quarterly and I paid in advance, I've called Farmers requesting them to cancel my policy, they said we can't take it over the phone need to send email to ... I did sent email stating everything's couples days later, received email from them asking about reason of cancellation, did reply on same day, then month of Oct, Nov and... read more
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this review. It appears the refund check in question was reissued to the ******** on 1/20/21 at the Watauga, TX address they provided. Please allow 7-10 business days for the check to be received. While we understand the ********'s frustration, we do hope they will reconsider their decision to cancel any remaining business with the Farmers Group of companies. We thank you for your time and atte... read more
I wish there were a way to give 0 stars. I worked with Walter Flores and he is the most rude, unprofessional, egotistical, **** I have ever had the misfortune of working with. I would highly suggest rethinking his employment with your company. Most of your customers that have to work with him have asked to be assigned different agents.
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. While we are sorry to hear about the consumer's experience, we wonder if perhaps this was attributed to the wrong company? Farmers Insurance Group® (FIG) does not have any agents named Walter Flores in AZ. We also do not have any corporate employees by that name. We were also unsuccessful locating any policies under the reviewers name. We would encourage the reviewer to check thei... read more
Farmer Insurance has been cold calling me to make their sales pitch about current offers. How is it possible that in this current day any company of their size is still using this method? No one likes to be interrupted in their day to hear someone immediately dive into a rant about insurance the moment you say hello. If I had farmers insurance right now, I would leave.
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this review. If Ms. Johnson would like to be added to our Do Not Call list she may contact our Service Operations department at X-XXX-XXX-XXXX so as to not provide her personal information in a public forum. She may also provide the name(s) of any agencies which have contacted her and we will be happy to reach out to them directly to ask that her information be removed from any marketing lists ... read more
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is closed now. It will open on Monday at 9:00 a.m.
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