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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am an 80 y.o. woman on a fixed income with no traffic tickets, no wrecks and credit score of 760. On November 19th, after having Bristol West as my car insurance for 2 years, I received an email stating my insurance - on a 6-month basis was being increased from $525 to $619. I called immediately and they stated I no longer had a multi-policy discount. I emailed them documents of my insurance with foremost, their parent company. They would not acknowledge anything although I called daily and emailed. On November 24th I sent... read more
Business response:
Thank you for reaching out to us and allowing us the opportunity to assist you. We acknowledge the difficulties you encountered and will work to do better.
In 2012 I bought a mobile home. As soon as I was able to move in I contacted my insurance agent, and he recommended Foremost Insurance. I was told that they covered everything, including the hot water heater. November 2021, I filed my first claim. That's 9+ years later. The claim was for a water leak on the roof that caused some decking boards to become rotted, If order for that to happen, it had been leaking for quite some time. I found the damage when I noticed a fascia board "bulging" a little. Upon further investigating,... read more
Claims apartment sucks they're really slow to respond the last Lady I just talked to you on or just called a little bit ago nastiest attitude person for it being a claims agent or out of wherever it actually is out of I think under a rock somewhere but still have no resolution from the accident that occurred from y'all's insured person who rear-ended me seems like you're really fast to have your hand out to take the money but God forbid you have to pay it out
Business response:
On December 7, 2021, we received your inquiry with the Better Business Bureau. In your inquiry you expressed dissatisfaction with the handling of your claim. We appreciate the opportunity to review the matter and respond. We have contacted the vendor assigned for inspection and requested that this be expedited. Once completed, the adjuster will reach out to you to discuss. We apologize for any frustration you experienced as a result of our claim handling. Should you have any questions regarding this claim, you may speak with... read more
Initial sales person was great; however I found out after I paid the premiums that they did not have an agent in our state. Also, I disclosed our pool in the initial set up of the insurance and there was not a problem, we received our packet along with insurance cards was mailed then after 2 weeks my husband received an email of cancelation notification due to a pool with no fence. We called with concern about this cancelation and they stated we need to have a fence (that would be actually shorter than the wall of our pool).... read more
Business response:
Thank you for notifying us of the difficulties our you encountered as a result of the pool related issue and the convenience regarding the lack of a local agent in your area. It is always our intention to provide excellent service to our customers and regret the confusion regarding the specific fencing requirements associated with a pool located on the residence premises. We do acknowledge that in some states our company does not have local agents assigned to service our policies, however, our Service Operations are availabl... read more
Too bad 0 wasn't an option. On 9/13/21 someone backed up and hit my car. The person that hit my car admit it to the police and security she hit my car because she didn't see me, even mentioned in the report. Well, Liz my claims adjuster with Farmers decided to split the responsibility with Geico the other person's insurance company. Why should I be punished? The female admit to hitting my car! So, farmers told me to take my car by Service King near my house for an estimate and they quoted me 1882.00 for repairs to my 2019 QX... read more
Business response:
We regret any frustration that Ms. Golden experienced during the handling of her claim. We have reached out to her and will look to follow up with her in more detail relating to her concerns.
Every couple of months they automatically change me to auto draft without my permission. Now they took out 1200 from my account and they keep saying 3 to 5 days. When I call back in they say they will put a rush on it. This is the 3rd time in less then a year. Bristel West which is part of Farmers suck. They want refund your money when they draft out more money after you pay them.
Business response:
Records reflect the consumer's policy is enrolled in auto pay, per his request. To be removed and to avoid unwanted drafts, we encourage him to call ******** service at (XXX) XXX-XXXX.
Farmers insurance has the worst communication skills, by far doesn't care about their clients or keep them updated about their policy during a claim, will also fail to neglect their own fault or apologize for their own mistakes. Bottom line this business will give you a run around and try to beat you down till you don't care and feel like you did them wrong for complaining. I have given feedback to multiple people and not one of them have done anything nor helped out. They don't care must be the motto of the COO and CEO.
Business response:
Thank you for your email and for being a Farmers ********. We appreciate you taking the time to let us know how we are doing and we are sorry to hear about your dissatisfaction with the handling of your claim. We take the ******** experience seriously and we will provide this information to the officer over our Missouri Claims operation.
Unfortunately there is no negative stars option. That would better reflect this experience. I called Foremost for a quote and they want me submit some pictures. I did that and I received an email few days later that I should call them with a priority code. They made me hold the phone for 30 minutes before it disconnected. I called them again and able to talk to an agent. Turned out after they reviewed the pictures they informed me they cannot insure me. In short, they wasted an hour of my time. I just don't understand why wo... read more
Business response:
We regret the difficulties you encountered with our on-line quoting process and the wait time with our service operations. Our goal is to provide a seamless positive experience and we apologize that we did not meet these expectations. As an insurer, we welcome the comments and suggestions of our customers. We will forward your feedback to our leadership team in an effort to improve our ******** experience.
This company has been nothing but money hungry! I have never made an insurance claim before until my truck was in an accident which wasn't our fault. The other driver had no insurances. I thought since i have full converge on ALL our vehicles and paying $1k a month that I'm taken care of. That's a BIG NO. First my truck was lost for two weeks, Then found it at Copart (a salvage yard) which they had it on the website getting ready for auction.. Mind you we haven't even had anyone look at it yet! People went through the truck ... read more
Business response:
Thank you for being a ********. We appreciate you taking the time to let us know how we are doing and, we are sorry to hear about your dissatisfaction with the handling of your claim. We take the ******** experience seriously and, we will provide this information to the officer over our Claims operation. Please provide us with a claim number so we may locate and address your concerns.
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
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