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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was a Met Life ******** and my policy was sold to Farmers. We moved and I needed a policy on my new home could not reach anyone in Farmers so I went with Allstate. I have tried to cancel my policies now for 4 months. I have spent over 12 hrs on the phone and numerous emails. Each time hearing the same story that they are sorry and that it has been taken care of. Well I am in the phone queue again due to the cancelation notices I just received which go against all the emails and calls that I received showing that I actually... read more
If your thinking about getting farmers for insurance go somewhere else. I went with them even though they were $*** more then my last insurance thinking that once they see I am not a hazard it will go down. I had two cars. The first 6 months went by my bill went up $** I paid. The next 6 months and it goes up $*** no claims no tickets no accidents. So I call and they tell me Illinois tax went up and I had a big birthday this year. I turned 40 not 80!!!! So I ask everyone I work with if there's insurance went up and what insu... read more
Business response:
As an insurer, Farmers strives to keep premiums as competitive as possible while providing our customers with the protection they deserve should a loss occur. As costs associated with auto claims and insurance services continue to climb, it is necessary that we intermittently adjust our rating information to take these increasing costs into consideration. We regret the loss of your business, however, we will continue to do everything we can to provide our customers with the lowest insurance cost possible.
"Corrina" called me, apparently from the Juan ******** **** Farmer's Insurance agency, to get my property information for an HO3 quote. My house is not located anywhere near the Riverside office of *** and I did not request a quote from that agency specifically. Instead, I believe that that ** purchases leads from *********** (QW), another scam outfit I stumbled into on the ******************* website. I received a LOT of hang up calls with spoofed Caller IDs after I accidentally signed up with *** which is presented as a se... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. It is always our intention to provide excellent ******** service and we regret that the agency neglected to follow-up with the consumer. We have added his email address to our corporate Do Not Email list and have asked the Agency to do the same. We thank you for the feedback, and we apologize for any inconvenience this matter has caused. If we can be of ... read more
I'm going on my second year with Bristol West and within the last two years they have messed up my payments causing my policy to cancel several times. Their app will relay one thing, while their website will say another. As of this year, January 2022 I had my app tell me I had no payment, that it was processed, and my next payment would be in February when I resigned for another 6 months. Come 01/11/22 I log into my app to find that my coverage has been cancelled. There was, in fact, a payment due, and due to their website n... read more
Business response:
Hello, we apologize for the confusion regarding your billing account. We have confirmed that you were able to update your account information on X-XX-XX and a revised payment schedule has been mailed. Thank you for bringing this issue to our attention.
I was with MetLife for over 15 years with absolutely no issues ... then ... I do not have one complimentary thing to say about Farmers! If I could rate them zero stars, I would! Not only are their wait times beyond ridiculous, when you finally get to talk to someone, they have no idea what's going on. I wanted to change my automatic payment method from my checking account to my credit card (Rewards) so I got online and made a credit card payment in the hopes that the system would then offer me that as a future option. IT DID... read more
This company does not care about clients and has no customer service. For four months, I had to call every month to dispute a withdrawal they took out of my account. I then had to go track my ex-husband down to collect the money for his insurance that Farmers was taking out of my account because it would take them weeks to refund me my money. Every month customer service would tell me that my bank account was taken off my ex-husbands account and every month I would be charged for his insurance. Even after I canceled my own i... read more
This company cancelled my homeowners policy on my BRAND NEW HOME after one year without ANY prior notification by email, mail or phone call. I was notified AFTER they cancelled it and went one week without any insurance because I wasn't notified. I have no outstanding claims and am in good standing. This is unacceptable and wonder how this is even legal! I tried contacting them and sat on hold for 3 hours with no luck. The letter stated I could inquire about why they terminated me but only prior to the effective cancellation... read more
If I could give them a 0 I would. They have the worst ******** experience from an insurance I have encountered. They are never wanting to actually help and they put you on hold for long periods. I'm trying to get a refund from a policy I cancelled over 2 weeks ago and what a hassle it has been. They were significantly over charging me for premiums so I cancelled my policy and now to receive a refund they want to mail me a check but they can withdraw from a checking for a premium? No reason why they can't deposit into a check... read more
Business response:
Our intention is to provide excellent service to our policyholders, and we apologize that your recent experience was unfavorable. Our review shows that your policy has been cancelled and a refund was generated as a paper check. We appreciate the opportunity to respond to your concerns and would welcome the opportunity to review this issue in more detail. At your convenience, please contact Bristol West ******** Service for further assistance at (XXX) XXX-XXXX. Thank you, ******** *********
Date: 1/18/22 - 2/7/2022 Due to an accounting error, Farmer's insurance double billed me for the full amount of my insurance a week after I made an initial payment. The full payment value was just under $1,000. I notice the error and initiated a phone call to their ******** service department. Initially they claimed they sent me a check in the mail and that it would arrive in the next two weeks. I requested a virtual refund to be carried out as soon as possible and they adjusted the timeline to 7-10 days. I asked for a man... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We apologize for the consumer's experience. Records show that the refund in question was returned to the consumer's financial institution on 02/08/22. The consumer's account currently reflects a zero balance and is paid through the end of the term. We thank you for your time and attention to this matter, and once again, we apologize for any inconvenience... read more
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
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