This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is not my insurance company I was hit by someone who has them and they were incredibly rude and not easy to deal with. It took nine days for me to get a rental car approved, despite many phone calls and I did everything I needed to do on my part. They told me to upload pictures of the car and then sent me a check for not even close to the price it was to fix my car. Then they told me to pick the body shop for my repairs, during this time I gave all my information to Bristol West and upheld my end. Then the insurance adj... read more
Business response:
We thank you for bringing this matter to our attention. A review of the claim file confirms Ms. Fullmer's claim is settled. An investigation was required before we could authorize a rental car. We have compensated Ms. Fullmer for the days of loss of use of her car while the investigation was being conducted. We apologize for any frustration or inconvenience Ms. Fullmer may have experienced as a result of our handling of this claim. We respectfully deny any allegations of rudeness by our claims employees. Should Ms. Fullmer ... read more
I've had my motorcycle insurance the last 3 years at foremost, and today I had a popped tire so I called to have a tow Which tow has always been a coverage on my policy that I've paid for the last 3 years.. foremost said the truck was dispatched at 6:30 and now it's almost 9:50pm and have yet to have the truck show up. It's incredible how negligent this company can be and to not call back or have an update was such a bizarre experience. I had made sure to inform them from the start that the street I'm on is incredibly busy a... read more
Pro tip- Triple A has MUCH better rates and service! Farmers has the WORST service! We cancelled our policies in July of 2019. Farmers sent a refund check for overages paid. However, they continued to charge our debit card for the policies for the following three months. I had to report it as fraud to block future charges. Then in January of 2020 we received a bill for coverage in August 2019. We spent probably 4-5 hours trying to cancel the original policies, and an additional 2 hours fighting over this new bill. Our Farmer... read more
Business response:
Thank you for notifying Farmers of our ********'s concerns. We have verified that the additional charge was for removing the Auto/Home Discount from the homeowners policy when the supporting auto policy was cancelled. Because the auto policy was cancelled prior to the cancellation date of the home policy, the deletion of the discount resulted in an additional charge of $19.38 to the home policy account. We regret that this information was not clearly communicated to our ********. As a courtesy, the amount billed has been wai... read more
Horrible ******** service. I canceled my policy and they continued charging me for months after submitting documents to cancel.
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We reached out to our ******** directly and provided our contact information so that we could assist her. In addition, we advised when her coverage was terminated and what was necessary to retroactively modify the date if she obtained alternate insurance prior to the policy's cancellation date. We thank you for your time and attention to this issue, and we apologize for any inco... read more
They need to be investigated, keep getting calls at all times of the day including at 6am. Already insured, have requested to take me off the list and they keep calling.
Business response:
Thank you for notifying us of this concern. We apologize for any inconvenience this may have caused and regret your request to be removed from our lists has not been honored. If you would be willing to contact us by phone at X-XXX-XXX-XXXX or by email at *****************@farmersinsurance.com to advise what agency or agencies continue to contact you, we would appreciate it. Thank you.
Person insured by this agency reared ended me at a stop light. File claim, presented statement, police report, and photos to prove claim. Agency is utilizing deny/delay tactics. No follow-up on evidence provided, left voicemail claiming I left out information, fails to say what that information is, when I call back, no answer straight to voicemail. Very unethical business regardless of what side of the table the consumer is on. Too bad you can't rate 0 or - stars. Will be filing a dispute seeking a resolution.
I have been in a car accident mid November 2019 and claim rep was not responsive at all. We had initial talk for them to take my statement but after than I left voicemails daily and talked to someone maybe every 2 weeks from then on. It took them 10 business days to get someone out to the bodyshop to determine will they fix it or total it. They decided to total my car, it was just cosmetic damage. After that they offered very low amount to settle this so I needed to spend money on independent appraiser to get bigger amount. ... read more
Business response:
Dear Better Business Bureau; We appreciate the opportunity to review this matter and respond. We would first like to apologize to Mr. Joksomovic for any inconvenience or frustrations he experienced as a result of our handling of this claim. Our records indicate that this loss was reported to us on November 13th, 2019 after Mr. Joksimovic was involved in a collision loss on the same day. Mr. Joksimovic originally had elected to utilize a shop from our Guaranteed Repair Progarm on November 14th, 2019. On November 27th, 2019, h... read more
This experience has been the worst, most frustrating I have ever had with an insurance company. I have notified my local broker that they should NOT refer any client to this company. It took 4 days to be able to get a rental car due to the fact that they don't return calls or texts, despite saying you can send them. They don't even send an adjuster to look at the car, they ask for pictures!. Since pictures don't show anything mechanical, they sent a check for less than 1/3 of the cost of repairs. Both people I have spoke to ... read more
Business response:
We regret to hear of Ms. Smith's negative comments about our company. We also apologize if any our claims representatives treated Ms. Smith unprofessionally or failed to respond to her phone calls or texts. We are pleased to advise two checks totaling $6,212.57 have been issued for the damages to Ms. Smith's vehicle less her $500.00 deductible. Should Ms. Smith have any questions concerning her claim, she may speak with Claims Supervisor Theresa Cole at (XXX) XXX-XXXX. Should you have any additional questions, you may cont... read more
This company is full of incompetent crooks and scam artists who have been trained to basically say NO. My family has a total of 9 cars insured with Farmers and have been with them for more than 12 years now. My car vandalized and the Catalytic Converter stolen. Contacted Farmers and they were of little or no help. Was told that I'd have to pay the deductible and also I wouldn't be given a rental car. Reminded the agent on the phone that we have been with Farmers for a long time and this is not the help that I expected and hi... read more
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com