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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible insurance company! It's impossible to get anyone on the phone after filing a claim. I have to leave 4-5 voicemails before anyone would call back. First the appraiser was on vacation so I had to send photos through an app. It took a few days to get a response. Then the adjuster went on vacation without notifying me so I've been dealing with different people. Now my car is in the body shop & they call me with a new estimate. I tried the different contact numbers they gave me & once again all voicemails. I looked at th... read more
Business response:
We thank you for bringing this matter to our attention. Our file reflects the supplement was approved and payment was issued on August 9, 2019. We regret our contact did not meet Jade Douglas's expectations. Should they have any questions regarding their claim and cannot reach Claims Representative Karen Ly, we encourage them to contact Claims Supervisor Fernando Caballero at (XXX) XXX-XXXX or Claims Manager Michael Lynch at (XXX) XXX-XXXX. Should anyone have any questions regarding this response, please contact me at the ... read more
My partner and I recently purchased an investment property that we plan to renovate and then rent out or occupy. Being long-time Geico customers, we decided to choose Foremost Insurance since it is a partner company. At first, all went smoothly. We were upfront about the repairs we were planning to do and the condition of the property (perfectly inhabitable, but in need of TLC). Having purchased our plan and paid our premium, we left town for a month on vacation and came home to a notice that the company had cancelled our po... read more
My wife was rear ended and our vehicle was totaled and she was injured. Bristol offered her 5,000 to settle claim what a joke. Agent never returns calls to settle claim.Your client was at full fault and have Witness of his actions. Seeking an attorney due to lack of Bristols response.
Business response:
We want to thank you for bringing this matter to our attention. We have escalated your concerns to our claims management team. On August 5, you spoke with our acting claims supervisor Michael Gomez, to provide us with an update on your wife's injury claim. We apologize for your dissatisfaction with how your claim has been handled and we are committed to working with you to bring the matter to a fair resolution. Our investigation has revealed we will need further documentation to support the injuries being claimed. This inc... read more
I believe I have found the worst auto insurance on this planet and it's called Bristol West Insurance. My elderly mother in Florida originally purchased Farmers Insurance and her policy was transferred to Bristol West Insurance. She recently had an accident and her vehicle was totaled by Bristol West Insurance. Her vehicle only sustained cosmetic damage... everything from the drive train and up was in great shape! Bristol West Insurance refused to have vehicle repaired and totaled her vehicle. The amount they offered her was... read more
Business response:
We have received your inquiry dated July 9, 2019, regarding Mr. Esteves's dissatisfaction with the claim settlement and our handling of his mother's claim. It is our position that this claim was handled appropriately. According to our records, we determined the costs to repair the damages to Ms. Esteves's vehicle were higher than the costs to replace the vehicle; therefore we deemed the vehicle to be a total loss. Due to Mr. Esteves's request to repair the vehicle, we issued a settlement for the repair costs. After receivi... read more
I have complained about an item listed on my declaration page and it turns out that item was "optional". As a senior, if I did not question it how would I have known? I have yet to be shown in writing or told of a recording in which I authorize this item now known to me as "optional". I hold the opinion that this company is unfair in how it labels such items, especially for seniors.
Business response:
Our intention is always to provide excellent service to our policyholders, and we apologize that your experience has been unfavorable. We would welcome the opportunity to speak with you about this matter in more detail, in order to ensure that moving forward we provide the level of ******** satisfaction that you expect and deserve. We encourage you to contact your Farmers agent and/or our ******** Service line at XXX-XXX-XXXX to discuss this matter further.
Farmers is a great insurance company. I used to be a Farmers agent, sold my agency and I am still a ********. I know I **** not find a better insurance company, so I am a loyal ********.
Business response:
Thank you, Fabiola for such a kind review! We appreciate you taking the time to leave positive feedback and look forward to continuing to serve you for many years to come. We also thank you for your time as one of our valued agents!
This is about Bristol West, wish I could give zero stars. Dealing with them has been the biggest headache of my life for the past 4 months. They are constantly not processing my auto payments resulting in my policy to go into pre-cancel status EVERY SINGLE MONTH. I can't rely on my direct debit because it never goes through due to their error. I **** be switching insurance companies ASAP as I won't put up with this stress every single month. This company is a complete joke. To anyone reading this I advise you to get literall... read more
Business response:
Our intention is always to provide excellent service to our policyholders, and we apologize that your experience was unfavorable. We would welcome the opportunity to review this issue in more detail. At your convenience, please contact Bristol West ******** Service at X-XXX-XXX-XXXX.
This insurance company **** find ways to take your money... I canceled my policies with them in February and 3 months later they say I owe them because my policies did not get closed properly by one of there agents who is no longer with them. After contacting them they told me there's nothing that they **** do, an I must pay them or it **** go to collections. That is not a company you should do business with. They are out to find loopholes to take advantage of there customers.
Business response:
To Whom It May Concern: Thank you for your review, presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. At Farmers Insurance, we strive to provide outstanding service to each of our valued customers. We regret that your recent experience did not provide the level of satisfaction that you expect and deserve. We are able to process a retroactive cancellation of your policy with documentation from the Landlord or Management Company confirming a termination of contract, or proof of... read more
You can also call the ********** of insurance and fill out complaint, they **** deal with the company, and if they find issues, they can stop them from selling insurance in your state.
Business response:
Ms. ******** We regret to hear that your experience with Farmers has been poor. We would like to understand what has occurred and how we can improve your ******** experience. Please contact us at ******************@farmersinsurance.com, relaying your policy number and additional details about your overall experience Thank you, ******** ********* Farmers Insurance Group(R)
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
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