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Scott E Dority & Associates
- Insurance
- Clovis, CA
About this business
Location details
541 Bullard Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible company to purchase insurance with the under writer company guarantees one thing and Bristol west does something totally different. They will not help you no matter what. They advise that they have to go by the signed documents and not what's on a record line.
Horrible insurance company. On the first day, we paid in full for a whole year home insurance policy with Farmers Insurance. In a hot summer day, in June, HVAC unit stopped cooling the second floor of our house. The next day, we had an HVAC technician come and check and we had to replace the unit. We paid in full and filed a claim to Farmers insurance with all documentation of payment. Farmers adjustor sent a third party inspector to inspect the new unit on our roof. After a few weeks, Farmer's insurance sent declination let... read more
Business response:
Our goal is always to provide excellent ******** service to our policyholders, and we do regret that your expectations were not met. While we are unable to address the specific claim issue you mentioned, if you feel that the claims determination process may be incorrect, we encourage you to contact the Claims Contact Center at X-XXX-XXX-XXXX.
Horrible company. We filed our first claim when we were hit by lightening back in July. The first representative was always unavailable. Sick, vacation, out of the office and promoted was the reasons I got. We ended up being assigned 3 different people over months. Each person told us something different. I was suppose to take pictures and write down all the info. Some pictures I couldn't get the damage to show up well. Some pictures for some reason they said they never got. One rep said they had to have their own people che... read more
They cancel insurance coverage improperly..even when premiums are paid acurratly
Business response:
At Farmers Insurance, we strive to provide outstanding service to each of our valued customers. We would welcome the opportunity to speak with you about this matter in more detail. At your convenience please contact our ******** Service Team for further assistance at (XXX) XXX-XXXX.
*****Highly DO NOT RECOMMEND FARMERS INSURANCE HAWAII***** I got rear ended by a CLIENT of FARMERS and the end result after almost a month long process. The CAR was deemed a total LOSS. On 9/26/19 FARMERS Insurance Agent MARY offered a settlement based on there maximum limitations of their company which I settled for. TODAY, 9/27/19 MARY said they will not take care of the settlement to the LOSS of the car. She said I NEED to file a claim through my OWN car Insurance carrier. Mind you, I was not at FAULT!! One of thee worst ... read more
Business response:
Thank you for bringing this matter to our attention. We appreciate your patience in our investigation process. Your vehicle was inspected by our claims team and we believe the damages to your vehicle would be over our policy limit. Your insurance carrier has taken over your claim. We will be working with them to reimburse them for your claim at a later time. We sincerely apologize for not meeting your expectations regarding your claim experience. Should you have any questions or additional information for us to consider r... read more
Fortunately, I didn't have any accidents while I was insured by Bristol West/Coast National Insurance Company, which are both subsidiaries of Farmers Insurance, but when I cancelled my policy and was owed $326.04, they have refused to pay it. They have claimed to have issued two checks to me, and I can understand one check being lost in the mail, but TWO? When I followed up with them via their call center, the person I talked to put me on hold to talk to their supervisor, then conveniently couldn't access the system that sho... read more
Business response:
Our intention is to always provide excellent service to our policyholders, and we apologize that your recent experience was unfavorable. We would welcome the opportunity to review this issue in more detail. At your convenience, please contact Bristol West ******** Service for further assistance at (XXX) XXX-XXXX. Thank you, ******** Relations.
THIS COMPANY STINKS!!! I HAVE BEEN TRYING FOR YEARS TO SWITCH BUT NO ONE IS CHEAPER FOR ME AND MY SON. I CAN'T AFFORD DOUBLE WHAT WE ARE CURRENTLY PAYING. I HAVE BEEN TRYING FOR 23 DAYS TO GET A QUOTE OF WHICH I HAD BEEN TRYING SINCE THE 9TH TO NOW ADD THE VEHICLE TO MY POLICY. THEIR SYSTEM IS ALWAYS DOWN AND HAVING PROBLEMS AND I AM BEING HOUNDED BY THE LENDER FOR MY SONS CAR TO GET A DECLARATION PAGE AND THEY CAN'T SEEM TO GET THEIR ACT TOGETHER.
Business response:
Ms. Jones, we are sorry to hear that you have been having trouble receiving a quote. If you have been unable to receive a quote through our Service Operations department by calling X-XXX-XXX-XXXX, we would encourage you to reach out to your local agent for assistance. Please accept our apologies for the inconvenience this has caused. Regards, Farmers Insurance Group�®
We had A manufactured home. We put in two claims to foremost and I for filled the claims well. On the third time, when we renewed our insurance they didn't include Coverage we had before. We ended up having a similar problem which they denied us at this time. We were not informed when we renewed our policy that that was being excluded! Be aware.
I have never been so upset and discouraged about a company that is supposed to have my best interests as their goal. On 6/15/19 I was in a automobile accident. A guy ran a stop sign and it totaled my car. My 2012 Ford explorer, which I had just got... meaning payment #3 was made the day before this accident was a complete loss. I am still being seen for my injuries sustained from this accident. They wanted to talk numbers less than 48 hrs later. So far my main complaint is with the car, but if my car is this bad I'm sure med... read more
Business response:
We thank you for bringing this matter to our attention. Your concerns were escalated to our claims management team. A review of the claim file shows, we've run the evaluation with the mileage/condition/options and made an offer using comparables. Our offer is $19,379.46. We've noted your dissatisfaction and are working with your attorney to address your concerns. If Mrs. Moss has any further questions, we encourage her to contact Claims Supervisor at Jessica Khan at (XXX) XXX-XXXX. Should anyone have any questions regardi... read more
Frequently asked questions about Scott E Dority & Associates
How is Scott E Dority & Associates rated?
Scott E Dority & Associates has a 1.3 star rating with 309 reviews.
When is Scott E Dority & Associates open?
Scott E Dority & Associates is open now. It will close at 5:00 p.m.
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