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11419 Mathis Ave Suite 204, Farmers Branch, TX, 75234, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 10:00 p.m. | |
Tue | 7:00 a.m. to 10:00 p.m. | |
Wed | 7:00 a.m. to 10:00 p.m. | |
Thu | 7:00 a.m. to 10:00 p.m. | |
Fri | 7:00 a.m. to 10:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | 7:00 a.m. to 9:00 p.m. |
It is a great company to work with, with great communication, and fast service.
Business response:
Hello Said ********, Thank you for your kind words! We're thrilled to hear that you had a positive experience working with our company. We take pride in our commitment to great communication and fast service, and your feedback is greatly appreciated. If you ever need assistance in the future, don't hesitate to reach out.****** S
Professional, efficient, friendly technicians. Shopped price around and this was by far the best value.Everything they were going to do was explained in detail before they began. When they were finished they showed me all they had done Great job
Business response:
Hello ***************************,Thank you for taking the time to share your feedback. We're delighted to hear that our technicians provided professional, efficient, and friendly service. It's great to know that you found our services to be the best value and appreciated the detailed explanations and the transparency in their work. We aim to provide top-notch service, and your positive review reaffirms that commitment. Thank you for choosing us!****** S
Replaced my 17 years old water heater before it became an emergency. Same Day Waters Heaters, working through ********** did the work. ************************* was the technician. Great work, he explained everything, worked quickly and efficiently...would highly recommend!
Business response:
Hi ******,Thank you for sharing your positive experience with us and *************************. We're delighted to hear that we could replace your water heater before it became an emergency, ensuring your peace of mind.******'s professionalism, efficiency, and clear explanations are qualities we take pride in. Your recommendation means a lot to us, and if you ever need further assistance, please don't hesitate to reach out.*******
Great professional installer, focused on the task. Did a quick & excellent job. Cleaned area before leaving.
Business response:
Hello ****,Thank you for your kind words and positive feedback about our professional installer. We're delighted to hear that they focused on the task, completed it quickly and excellently, and left the area clean. Your satisfaction is our priority, and we're here whenever you need us again.*******
Big Positive: The installation team, (not allowed to identify in accordance with BBB guidance) did an excellent job of removing the old water heater, installing the new water heater and making modifications to the ventilation, gas and water piping to bring my system up to state and local code. They were very polite and did a thorough clean-up following the project. I would rate the installers Five Stars. However, the following issues bring the rating down to an overall Three Stars.Big Negatives: Do not be surprised if/when s... read more
Business response:
Hi GH, *****************,Thank you for taking the time to provide feedback on your recent installation experience. We appreciate your positive comments about our installation team's excellent work, politeness, and thorough cleanup.We understand your concerns about code compliance and the permit inspection process. We apologize for any inconvenience you *** have experienced. Our goal is to ensure that installations meet all relevant state and local codes, which can sometimes require modifications to bring existing systems up ... read more
After realizing my old water heater was completely and irrevocably corroded, we requested a quote. The whole process was very easy, and ****** delivered exceptional customer service. He knows his stuff and has a great work ethic. He was in and out in a very timely manner, and prompt with assessing my needs per my city's code. Thanks for resolving an otherwise stressful problem so efficiently!
***** did a great job installing my new toilet! It was fast and easy. I just moved states, so its hard to find good people to work with and trust, they were those people to me!
Our water heater went out and Same Day Water Heaters were able to get ** back up and running with hot water. ******* did such a wonderful job. He was professional, knowledgeable, and very friendly.Thank you so much for coming out so quickly. We appreciated it very much. I would highly recommend this company.
Great experience with Same Day Water Heaters and **************** as the plumber, *************************, as well as the folks in the office are serious about making certain customers are pleased with the service. *** arrived promptly within the appointment window, introduced himself and handled the job in a very professional manner. Great Job! Satisfied customer!
Same Day Water Heaters has a 4.7 star rating with 857 reviews.
Same Day Water Heaters is closed now. It will open at 7:00 a.m.
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