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Same Day Water Heaters

4.7

About this business

Location details

11419 Mathis Ave Suite 204, Farmers Branch, TX, 75234, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.7857 reviews
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TONI P's profile image
TONI P 
a year ago

Oh my these guys were so quick to respond. This is ********** vendor. Called two others and this was the best price and came the same day. ****** was excellent in explaining the service upgrades required to meet code. As our unit was quite old. new water heater has leak sensor. he explained how it worked and it is comforting to know we may never have a ruined floor again. 

Hugh H's profile image
Hugh H 
a year ago

I couldnt be happier with their service. I wanted a hybrid hot water heater, but after they inspected the location, they educated me on the technology that I would need to install a ventilated closet door and that it makes noise, so I changed my mind and went with a conventional electric water heater. Quick and clean install. Will use them again the next time I need a water heater installed. 

Business response:

Hello ****,Thank you for your positive feedback! We're delighted to hear that our team could assist you in finding the right water heater for your needs. It's our commitment to provide knowledgeable guidance and efficient installations. We look forward to serving you again in the future! 

Taylor R's profile image
Taylor R 
a year ago

Very fast, efficient and courteous service. ***** explained to me what i needed to have done to bring things up to code on the first day. Second day was the actual install. (It took 2 days because I was not prepared to need so many things done to bring it up to code and initially picked the wrong water heater.) I highly recommend this company and this plumber! 

Business response:

Hi ******,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our service to be fast, efficient, and courteous. It's great to know that ***** provided clear explanations about bringing things up to code on the first day. We appreciate your understanding regarding the unexpected requirements, and we're glad we could address them promptly during the installation on the second day. Your recommendation means a lot to us, and we're grateful for the opportunity to serve you.*******... read more

Dustin O's profile image
Dustin O 
a year ago

Installed garbage disposal purchased from *********** They called me the morning after the purchase to schedule the installation. The process was as advertised. The plumber, *********************, was great! He was punctual, friendly, worked quickly and was patient. I would use this company again. 

Business response:

Hello ******,Thank you for sharing your positive experience with us! We're delighted to hear that the installation process of your garbage disposal, purchased from *********** met your expectations. We appreciate your compliments on ***********, *********************, and are thrilled to know he was punctual, friendly, efficient, and patient. It's fantastic to hear that you would consider using our services again. We look forward to serving you in the future! 

Jeff M's profile image
Jeff M 
a year ago

Same Day Water Heaters through ********** installed our new Water Heater. The service was efficient, job done quickly and the installers were courteous and professional. Shout out to ******. I was also charged $769 for "necessary parts". All these extras were on the bid sheet and seemed unnecessary as the parts they replaced looked suspiciously like the original parts. . I feel taken advantage of by this company and will not use them again. Nor would I recommend them. 

Business response:

Hi ****,Thank you for taking the time to share your feedback with us. We appreciate your kind words about the efficiency, speed, and professionalism of our team, especially ******. We're delighted to hear that the installation process met your expectations in those aspects.We understand your concerns regarding the additional charges for "necessary parts." We want to assure you that transparency and honesty are core values at Same Day Water Heaters. As part of our commitment to transparency, we have implemented an Honesty Pol... read more

rod c's profile image
rod c 
a year ago

ordered my garbage disposal from *********** appointment was scheduled. here is where i say pay attention to the customer service after having issues with original installer. did not receive a call the day before and the day of appointment. contacted same day water heaters spoke to ****** and *** 4 total times as i contacted 12/21/23 about not receiving a call one day prior to confirm appt. Once my window arrived at 1pm contacted and spoke with *** who worked to reschedule my appointment. received a call from installer 4 hou... read more

Business response:

Hi ***,Thank you for sharing your detailed feedback, and we sincerely apologize for the initial inconvenience you experienced. We appreciate your patience and understanding throughout the process. It's heartening to hear that *****, ******, ***, ***, and ******* were able to turn things around for you. We are grateful for your acknowledgment of their efforts, professionalism, and commitment to excellent customer service. Your feedback is valuable to us, and we'll use it to improve our processes. We're pleased we could resolv... read more

Heather D's profile image
Heather D 
a year ago

Very fast,efficient and courteous service. ******* explained to me what i needed to have done to bring things up to code. He also set up my new water heater. Showed me how to flush it once a year. I highly recommend this company and this plumber! 

Business response:

Hi *******,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service to be fast, efficient, and courteous. It's great to know that ******* provided clear explanations about bringing things up to code and demonstrated how to maintain your new water heater. We appreciate your recommendation and look forward to serving you again in the future.************* 

Gwen B's profile image
Gwen B 
a year ago

Excellent techs; very knowledgeable, problem solvers, trustworthy, and great people skills. Definitely an asset, couldn't have been better experience 

Business response:

Hi ****,Thank you for your kind words! We're thrilled to hear that our techs met your expectations with their knowledge, problem-solving skills, trustworthiness, and great people skills. Your satisfaction is our priority, and we're grateful for the opportunity to serve you. If you ever need assistance in the future, we're here for you.************* 

Mary H's profile image
Mary H 
a year ago

***, a plumber out of ************* Water Heaters' ******* location, did an excellent install for me. I had purchased two toilets from *********** He was professional, tidy, and friendly. What more can you ask? Kudos to ***!! 

Business response:

Hello ****,We'll make sure to pass along your appreciation to ***. If you ever need assistance in the future, don't hesitate to reach out. Yay *** indeed!Zandie S 

Frequently asked questions about Same Day Water Heaters

How is Same Day Water Heaters rated?

Same Day Water Heaters has a 4.7 star rating with 857 reviews. 

When is Same Day Water Heaters open?

Same Day Water Heaters is closed now. It will open at 7:00 a.m. 

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