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Same Day Water Heaters
- Contractors
- Farmers Branch, TX
About this business
Since 2008, Same Day Water Heaters has been dedicated to providing competitive pricing and quality service to customers seeking Water Heater Service, Replacement and other Plumbing Services in D/FW Metroplex and surrounding areas.
Location details
11419 Mathis Ave Suite 204, Farmers Branch, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Was not impressed with the quality of the work performed by the initial plumber that came out. However, the second plumber did an excellent job and was very professional. Good follow-up on customer service.
Business response:
Hi ***,Thank you for your 5-star review and for sharing your experience with us. We apologize for the inconvenience caused by the initial plumber. However, we are delighted to hear that the second plumber exceeded your expectations with their professionalism and quality of work.Your feedback is invaluable to us, and we are pleased to know our customer service team provided good follow-up. We aim to ensure consistent excellence in all aspects of our service, and your comments will help us improve.Thank you once again for your... read more
The plumber that came out showed me his badge and explained what he was going to do and how long it would take. He was professional and got the job done quickly! Very appreciative of his great service. I think his name was *****? Hate that I cant remember exactly bc he deserves that gift card!
Business response:
Hi ****,Thank you for your kind words! We're thrilled to hear that we provided you with professional and efficient service. We'll make sure he gets the recognition he deserves. If you have any further details or need assistance, please let us know.
The plumber *********************** was very prompt and professional. He did the install in a timely manner and left the bathroom very clean. We are definitely satisfied and will use the service again.
Business response:
Hello *****,Thank you for sharing your experience! We're thrilled to hear that *********************** provided prompt and professional service, completing the installation efficiently and leaving your bathroom spotless. We look forward to serving you again in the future!
The plumber did a great job. He gave me plenty of advance notice and showed up when he said he would. He made the job look easy but it's something I wouldn't attempt. He also cleaned up the area he had been working in.
Business response:
We're glad to hear that the plumber provided excellent service, from timely communication to a clean job well done. If you ever need assistance again, we're here to help!Zandie S
************************* installed my toilet for one of my home bathrooms. He introduced himself and explained what he would do. He was very pleasant. Once he finished, he showed me how the toilet worked and the dos and dints for this toilet. I appreciate the information. It will save me from having to replace items in the tank. Overall, he receives a 10/10 for me!
Business response:
Hello *******,Thank you so much for your glowing review! We're thrilled to hear that ************************* provided such excellent service during your toilet installation. It's wonderful to know that he took the time to explain everything thoroughly and left you feeling well-informed. We'll be sure to pass along your kind words to *******. If you ever need assistance again, don't hesitate to reach out!Zandie S
****** was very friendly and professional and did a tremendous job in the installation !
Business response:
Hi ****,Thank you so much for your 5 star review. We really appreciate your business. ****** is a great technician, and a great member of our team. I will let him know of your kind words. Have a wonderful day!
**** the Plumber was outstanding with the the work. Got it done in a timely manner. Cleaned up the area completely after the work. Highly satisfied with his professionalism! Same Day Water Heaters,LLc customer service was excellent!
Business response:
Hi *******,We're thrilled to hear ****** professionalism and Same Day Water Heaters' customer service made such a positive impression! Thank you for taking the time to leave this excellent review. We'll be sure to pass your kind words on to ****! Have a wonderful day!
They were prompt, efficient and professional. They were friendly and helped me with something my regular plumbers would have charged me for and they refused to be paid for the extra help. Besides all of that, they were $600 less than the price offered by my regular plumbers. From here on out they are my guys!
Business response:
Hi ****,We're so glad to hear our team was prompt, efficient, and went the extra mile to help! Their friendly service and fair pricing are exactly what we strive for. Thanks for making them "your guys" - we appreciate your business!
They were terrible. Worked with them for almost three weeks trying to get a tankless water heater replaced. They are supposed to be the installer for *********** Had a heater picked out through ********** because I knew it would fit the space that the old one was in. First thing that they tried to do when the plumber eventually arrived after 8 hours of waiting, was to try to sell me a different one that wouldn't fit. Finally gave me a quote of $2,750 for heater and installation. Told them to go ahead. Didn't hear back for se... read more
Business response:
*******,We're truly sorry to hear about this experience. We understand the inconvenience caused by the extended wait time and miscommunication regarding the water heater. We had to special order your tankless heater, which may have contributed to the delay.We appreciate your bringing this to our attention and will be reviewing our internal processes to ensure smoother service in the future.
Frequently asked questions about Same Day Water Heaters
How is Same Day Water Heaters rated?
Same Day Water Heaters has a 4.7 star rating with 828 reviews.
When is Same Day Water Heaters open?
Same Day Water Heaters is open now. It will close at 9:00 p.m.
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