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Safeware
- Insurance
- Dublin, OH
About this business
Location details
5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI accidentally dropped my laptop, but good thing I had Safeware! The return process was quite simple. My school's computer store took care of shipping for me and told me it would be about 2-6 weeks for the repair. No problem, because I was given a loaner laptop in the meantime. I was kept up-to-date via email of the progress of the repair along the way. I received the laptop back a couple weeks later repaired and looking brand new! I'm pleased with the repair and ease of service. I would definitely recommend anyone to Safewa... read more
Business response:
Thanks for sharing your experience with us, Matthew! We are happy to hear that your claim has been resolved and your laptop has been returned to you. Please feel free to reach out if we can ever be of additional assistance in the future!
The customer service was excellent and they helped walked me through the entire process making it as simple as possible for me. The turn around time to get my computer back was fast which allowed me to get back to my work quicker. I'm very happy that I have the Safeware protection for my computer and would recommend getting it for any computer, it saved me over $1,000 in repairs!
Business response:
Thanks for letting us know about your experience, Josh! We're happy to hear that your claim has been resolved to your satisfaction. Please let us know if we can do anything else to help you in the future!
Safe ware kept me updated through every step! They were great with helping me and quick with their service.
Made a claim for damaged furniture with Safeware. Awesome customer service, couldn't ask for more. Iseman was so professional and helpful ! THANK YOU !!
Business response:
Thanks for sharing this feedback, Stacy! We're happy that you had a pleasant experience with our team. Please feel free to reach out if we can do anything else for you in the future!
They handled my claim super fast and they were very professional. Will use again.
Safeware consistently gets back to me on a timely basis and are extremely helpful in answering all my questions. I highly recommend this company, they are extremely accommodating and helpful.
Business response:
Thanks for sharing this feedback with us, Nicole! We're happy to hear that you've had a pleasant experience with our team. Please let us know if we can do anything else to help you in the future!
The original repair services contracted by Safeware for my Surface 3 were a nightmare; the repair took too long, they did not return my power cord and then they went out of business, so I had to purchase a new power cord. My experience getting reimbursed for the purchase of the new power cord were effortless. Justin Akin on behalf of Peter A. Anton, M.D. at UCLA School of Medicine
Frequently asked questions about Safeware
How is Safeware rated?
Safeware has a 4.2 star rating with 1,072 reviews.
When is Safeware open?
Safeware is closed now. It will open at 8:00 a.m.
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