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Safeware
- Insurance
- Dublin, OH
About this business
Location details
5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They did a great job with keeping me updated! The shipping label took awhile but I appreciated everything they did
Business response:
Thanks for sharing your experience, Caroline! We're happy to hear that your claim has been resolved to your satisfaction. Please let us know if we can do anything else to assist in the future!
RecommendedI had somehow broken my transformer tablet and had a cracked screen, luckily with the warranty purchase from safeware they were very quick and responsive to helping me resolve my issue. After having the warranty where I did not think I would need it, it came in very much handy after use of 1 year. Safeware has given me the chance to return my product and help me with reimbursement where I could purchase a new tablet. I greatly appreciate their time and dedication to customers as they actually show they care and would highly ... read more
Business response:
Thanks for letting us know about your experience, Walter! We are happy to hear that your Protection Plan came in handy and that your claim has been resolved. Please let us know if we can be of additional assistance in the future!
Ok, here goes. We were a retail dealer that had been in business for some 63 years, selling furniture, bedding, appliances and jewelry. We are from a very small town, Rogersville, TN, and were the only full pledge Home center in our town. We were members of a National Buying Group, Mega Group USA, for years and after a while signed up to sell Appliance Protection Policies, which is actually better than an extended warranty, and was a easy sell due to the coverage and the c...Continue Reading
I had my computer charger die, after it being very tattered and old. I contacted safeware, and they were able to reimburse me after I purchased a new one. Since the chargers are expensive it's nice that the safety plans not only cover the computers, but they also cover the accessories!
Business response:
Thanks for letting us know about your experience, Jennifer! We are happy to hear that your claim was resolved to your satisfaction and that you have been reimbursed for a new charger. Please let us know if we can do anything else to assist in the future!
Contracted Safeware about my couch on Nov. 15,2016, Sent pics of the broken pieces on Nov. 16. Safeware tells me they have ordered the part but no responsive, I have informed them numerous times the place they ordered the part from is OUT OF BUSINESS!! This has been going on for almost 5 MONTHS. I guess if there is no action by next week I will have to contact a LAWYER!! WILL NEVER USE THIS COMPANY AGAIN.
My daughter had several problems with her Dell laptop that we purchased through her school and at the time also purchased the Safeware contract to cover any repairs for four years. We recently sent the laptop through to them for repairs. They did cover all repairs to the laptop and we are satisfied with the service and time turnaround. they did keep in contact during the process to let us know what was being done and a time frame for repairs. The rep that I spoke with when starting the claim was very helpful and expedited th... read more
Business response:
Thank you for letting us know about your experience, Tricia! We are happy to hear that your daughter's laptop has been repaired and the claim has been resolved to your satisfaction. Please feel free to reach out if there's anything else we can do to help in the future!
I purchased Safeware for my macbook a year and half ago. My trackpad and keyboard started malfunctioning so I took it to an apple store. It was out of warranty so they were going to make me pay for any repairs. I called up Safeware and within 15 minutes I was able to set up a claim. I got the repairs done through my preferred avenue and totally covered by my Safeware plan. I had my computer up and running again within a few days. I couldn't say enough good things about how accommodating Safeware has been through the whole pr... read more
Business response:
Thank you for sharing your experience with us, Jeff! We are so happy to hear that your claim has been resolved and that Safeware was able to help repair your device quickly. Please let us know if there's anything else we can do to help you in the future!
I forgot I had Safeware honestly, so I went to get my laptop fixed at Apple. After I realized I had Safeware, they agreed to refund me what I paid Apple. As a struggling and starving student, I really really appreciated this. It was easy with no fuss. I am happy!
Business response:
Hi Lisa, Thank you for letting us know about your experience - We are so happy to hear that your laptop repair was able to be reimbursed! Feel free to reach out if there's anything else we can do to help you out in the future!
Frequently asked questions about Safeware
How is Safeware rated?
Safeware has a 4.2 star rating with 1,072 reviews.
When is Safeware open?
Safeware is closed now. It will open tomorrow at 8:00 a.m.
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