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Safeware
- Insurance
- Dublin, OH
About this business
Location details
5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedSafeware Claim 3094380 Sarah David was an AMAZING help! This process was a breeze with her assistance. I took out the warranty on my couch, and it "fell apart" a year after or so. After having the adjuster out, and working with Sarah resolution has been achieved! I work in service, and can appreciate what they do! Thank you Safeware!!!
Business response:
Thank you for sharing, David! We are so pleased to hear that you were happy with your claim experience! Please feel free to reach out to us if we can ever be of additional assistance.
do not wast your money I have been trying to get my computer fixed or replaced for 3 months.
Business response:
Hi Thomas, thank you for reaching out. We apologize for the delay and would like to help. A member of our team will be reaching out shortly with an update on your claim.
I have been calling safeware since around Sept. Fast Furn came out in oct and accessed our furniture pieces claim number 3082004 my first supervisior? Was Aundrea Matthews who I continued to call and leave messages for weeks with no response. Finally someone transferred me to Terrance who in turn told me Aundrea was no longer there and he was taking her place. Ok nice to find out, after weeks of phone calls.....I don't understand why someone didn't pick up her customer......makes scense to me? So now I have been calling at l... read more
Business response:
Hi Sharon, Thank you for reaching out and providing your claim number. We will work with our Solution Center team to collect additional information and contact you with an update.
It was a great experience. Got my monitor fixed quickly and I did not miss a beat at work. Highly recommend this company and thank you for the help.
SAVE YOUR MONEY - Refused Claim - told me it was a DEFECT and normal wear. Material peeling on one chair. BUT Since WE didnt do anything to cause it they wont cover it
Business response:
Thank you for reaching out. A member of our team will be contacting you shortly to discuss further. If you have any questions in the meantime, please feel free to email wecare@safeware.com.
Dealing with this company has been nothing but frustrating. I filed a claim at the beginning of October to get my couch repaired and it is still not resolved. I have called and sent several e-mails to no avail. Every time I get in touch with someone, they say they are looking into it and then nothing happens. *Slight edit to this post - I was finally contacted by Safeware to get this claim rolling. The employee I spoke to was extremely helpful and apologetic that my claim has taken so long to be processed. I'm now feeling co... read more
Business response:
Hi Jake, We apologize for the inconvenience. Our Solution Center team has determined a resolution for your claim and will be contacting you shortly to provide details. Please feel free to contact wecare@safeware.com with any additional questions or concerns.
Have a Samsung washer that has not worked right for 2 months. They have came out several times nothing has fixed the problem. Now they want to five me $300 dollars for my washer. I don't want the money I paid 900+ for my washer I just want it fixed. Safe ware is a rip off
Business response:
Hi Lisa, Thank you for providing this feedback. We are sorry to hear that you have been unhappy with your experience and would like to assist. Please email wecare@safeware.com with your claim number and contact information so we may contact you with an update.
So disappointed in this company. Bought an extended warranty for our Samsung washing machine. It has been broke for almost a month. We have placed numerous calls to safeline trying to get someone out for service. We always get the same response....someone will contact us with in 48. Poor customer service and no one returns out calls.
Business response:
Hi Margie, Thank you for reaching out. We apologize for the delay you've experienced and would like to help. Please email wecare@safeware.com with your claim number so our Solution Center team may provide an update.
Business response:
Miranda, we appreciate this feedback and would like to improve your experience. Our Solution Center team is reaching out to the service center now and will contact you as quickly as possible with an update on your device. Please feel free to email wecare@safeware.com with any questions.
Frequently asked questions about Safeware
How is Safeware rated?
Safeware has a 4.2 star rating with 1,081 reviews.
When is Safeware open?
Safeware is open now. It will close at 6:00 p.m.
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