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Safeware
- Insurance
- Dublin, OH
About this business
Location details
5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI had the best experience with Safeware! I broke my laptop towards the end of the school year and thought I was going to have to go through an expensive and daunting reimbursement process. But Safeware enabled me to still be able to use my schools IT services (even though I was moving) and shipped my laptop to my new address. As a student this alleviated so much stress over figuring out how to pay to get your laptop fixed. I have the 4 year plan and will definitely renew it!!!!
Business response:
Thanks for letting us know about your experience, Teona! We're happy to hear that your device has been repaired. Feel free to reach out if we can do anything else to help in the future!
Perfect experience. All insurance should work this smoothly. Issue was with an iPod Touch. Email conversation about the problem and resolution took place with ease. I got responses quickly. Clear instructions about how to describe the issue and what to do with the product. Easy to ship back. Easy follow-up. I have zero complaints about this and will use them again on future purchases.
Pamela Anderson helped with our claim. It was beyond a great experience. She understands customer service expectation, and exceeded ours! I highly recommend this extended protection plan to any potential furniture customers!
I am currently studying abroad in Australia and about 3 months into my program my MacBook Air's keyboard stopped functioning which turned into failure to turn on. After going to the Apple store and discovering that a wire needed replacement, I contacted Safeware about the insurance I purchased and they were able to help immediately. Despite being half way around the world, I was still able to get my laptop fixed and the charges covered under my insurance. Great choice, friendly representatives and quick and timely responses.... read more
Customer service was very helpful and they were quick with processing my refund check!
Had a spill on a MacBook that killed the battery and screen. Safeware covered the damage 100%! Back in three days and all of the data and apps intact. Easy communication over the email with clear directions.
Prompt and hassle-free claim and reimbursement.
Business response:
Thanks for letting us know about your experience, Evan! Please feel free to reach out if we can be of additional assistance in the future.
Right before finals week my laptop started having problems and I definitely didn't have the time to worry about getting it fixed on my own so I sent it in to Safeware. Before long they had figured out what was wrong with my laptop and had started making repairs on it. Not long after finals had ended my laptop was back at my doorstep ready for use. Thank you so much!
Business response:
Thanks for letting us know about your experience, Sean! We're happy to hear that your laptop has been repaired and hope finals went well!
Frequently asked questions about Safeware
How is Safeware rated?
Safeware has a 4.2 star rating with 1,072 reviews.
When is Safeware open?
Safeware is closed now. It will open tomorrow at 8:00 a.m.
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